Sofitel Legend Santa Clara Cartagena5.0 out of 5.0
Recent guest reviews
We spent 2 nights at Santa Clara, and enjoyed it. Comfortable, quiet, good service, good food, net a nice experience. Nice swimming pool. The hotel is well situated, walking distance to visit the city center.
We have visited this excellent hotel twice in just over a year. The liveried staff greets you beginning at the front entrance and throughout your visit. The concierge, Leslie, and our assigned butler, Edson, were founts of knowledge and concern for the quality of visit, for recommendations in selecting food and activities, and for your safety. The modern rooms are nestled inside the façade of a 17th century convent which offers many interesting nooks and crannies, including the chapel, the sacristy, and the crypt. We really enjoyed the breakfast buffet which can be eaten inside, under the veranda, or in the middle of the garden. Our rooms have been quiet despite the bustling traffic of a walled city alongside the original walls. The location, inside the defensive walls of the historic Capitol of the Spanish Main, makes many restaurants, museums, parks, churches, and activities easy walks along well marked streets. All room balconies overlook the center pool. The walkways to the room entrance run just inside the original convent walls; large arched open frames allow overlooking the streets, the roofs across the streets, and at an angle the beach and sea. Current taxi rates from or to the airport are less than $10 US.
This was by far the nicest hotel that we came across the entire time we were in Colombia (visited 3 cities). The pool is giant, the staff are friendly and speak English (a rarity in Colombia), the rooms are lovely, and the restaurants are excellent. If you are looking for a true escape, this is your place.
My husband and I with our 2 kids stayed for 3 nights. We had switched from another hotel as when I fell upon this walking around in the old city I had to stay here. It’s in a great location in the middle of the old city with walking distance to a ton of restaurants and shop. Unfortunately it was only a 3 night stay. Pool area is so beautiful and very relaxing; also Service by the pool was fantastic. Those guys work hard to please! We had 2 rooms next to each other and they were clean and a nice balcony over looking pool area. Would love to come back here again.
We stayed one week at the Santa Clara enjoying the restaurants, pool and other amenities. Situated in the old walled city this is a fabulous hotel/resort stay. We were fortunate to have our son's wedding reception at the hotel and it was "off the chart" - food, atmosphere and above all service. This hotel is as friendly as they get! Everyone is there to help make your stay a memory that you will want to repeat. The Breakfast buffet which was included is filled with great selections - local and international. Rooms are comfortable and well stocked with the necessary amenities and then some. Every step through the halls is a trip in history as many of the old city walls are magnificently incorporated into the current building. Use the spa, shop the stores, have a drink in the bar or enjoy a glass of wine at 1612. The ballroom was transformed into an amazing venue! Everyone who attended was taken back by the beauty and elegance of the room and as they met with us during the night commented on the atmosphere that was created and the ecellent service throughout the evening. I can not express the amount of hospitality, kindness and helpfulness that was shown to everyone during our stay and event.
This hotel ticks all the boxes for me...the rooms, service restaurants, bars, pool and spa. The hotel incorporates some wonderful history, located right against the wall over looking the Caribbean Ocean. A haven to be experienced. I'll be back in 2019.
Maybe it is the most exclusive hotel of its size in Cartagena. They manage to maintain personalized treatment despite of the size. It is very safe and complies with very good standards of modern hotels. It is in a very pretty location within the walled city, and provides a great experience. It is famous for its french style cuisine and boulangerie. Not cheap.
I went on two occasions recently in quick succession for dinner and was delighted both times. The first was outside in the courtyard and that was special, however the lack of lighting was a little tricky. The following visit was in the main restaurant which was fabulous. The food is high quality fine dining standard and the service matched. Excellent choice of wines and a knowledgeable sommelier. Highly recommended.
We loved staying at the Santa Clara. The we felt pampered and the staff went out of their way to make us feel special. Particular thanks to Marco, the attentive concierge who arranged great day trips and sent us to terrific restaurants. Jeremy who hand ground and served fresh Colombian coffee to us each morning, and Katia at the front desk. All of the staff was great, though. The rooms were very comfortable The spa was great. It was a very special place and we will remember it for many years.
This really is a beautiful hotel. I had a room in the newer section overlooking the pool, which was lovely and had a spacious balcony. The room itself was very well appointed and clean. The pool area and (even more so) the older section by the restaurant are stunning. It's a real oasis in a busy, but beautiful city. The staff on reception, in the bar and by the pool were very helpful and friendly. Yes, it's more expensive than other places in the old town, but it really is a class above and definitely worth the money. The only place where I felt there was perhaps room for improvement was communication between staff at breakfast. Several times I was asked the same question (ie, did I want a newspaper) by different members of staff, but that's a very small complaint!
- Walking distance to Puerta del Reloj and San Pedro Claver Church and Convent
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
Sofitel Legend Santa Clara Cartagena places you in Cartagena Walled City, within a leisurely stroll of popular sights such as Puerta del Reloj and San Pedro Claver Church and Convent. This 5-star resort has 123 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. Centrally located in Cartagena, the resort is also a short walk from House of Gabriel Garcia Marquez and Plaza de San Diego.
Enjoy dining at El Claustro, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All of Sofitel Legend Santa Clara Cartagena's 123 air-conditioned rooms provide iPod docks, minibars, and free newspapers. Flat-screen TVs come with digital channels, and guests can stay connected with wired Internet and free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free bottled water, safes, and phones.
Guests of Sofitel Legend Santa Clara Cartagena enjoy a full-service spa, an outdoor pool, and a fitness center. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for USD 26 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury resort include a spa tub, a steam room, and free WiFi in public areas.
Reviews from Trip Advisor
90.0% of guests recommend this hotelTotal of 2046 reviews