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Casa Franco Hotel

3.0 star property

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Photo gallery for Casa Franco Hotel

An outdoor patio with wicker hanging lamps, a tiled floor, and several tables and chairs.
A reception area with a tiled floor, a wooden door, a refrigerator, a painting, a potted plant, and a decorative boat on a counter.
A buffet table with various food items, including bread, fruits, and beverages.
A hotel room with three beds, each with a wooden headboard, white bedding, and blue accents. There is a window with a lattice design, and an air conditioning unit mounted on the wall.
A spacious lobby with a large painting, a white sofa with blue cushions, a marble floor, and a potted plant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
6-75 Cra. 5, Cartagena, Bolívar, 130001
  • Place, Bocagrande Beach
    ‪6 min walk‬
  • Place, Rio Cartagena Casino
    ‪6 min walk‬
  • Place, Castillo Grande Beach
    ‪11 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Double Room

A neatly made bed with white linens and a red pillow, a bedside lamp, and a wooden nightstand.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, two bedside tables with lamps, an air conditioning unit, and a door to the right.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with a large bed, two bedside lamps, a wooden headboard, and an air conditioning unit on the wall.

Triple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Family Room

A hotel room with three beds, each with a wooden headboard, white bedding, and blue accents. There is a window with a lattice design, and an air conditioning unit mounted on the wall.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Double or Twin Room

A hotel room with two beds, a wooden headboard, two bedside tables with lamps, and two framed pictures on the wall.

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR QUEEN BED

  • Sleeps 4
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

About the neighborhood

Cartagena

Located in Bocagrande, Casa Franco Hotel is within a 10-minute walk of popular sights such as Bocagrande Beach and Castillo Grande Beach. This 11-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Bocagrande Beach - 6 min walk - 0.4 miles
  • Rio Cartagena Casino - 6 min walk - 0.4 miles
  • Centro Comercial Nao - 6 min walk - 0.4 miles
  • Castillo Grande Beach - 11 min walk - 0.6 miles
  • El Laguito Beach - 17 min walk - 0.9 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive

Restaurants

  • ‪Ely Café - ‬4 min walk
  • ‪Restaurante DUNIA - ‬3 min walk
  • ‪Leña Y Carbón - ‬4 min walk
  • ‪Di Silvio Trattoria - ‬3 min walk
  • ‪La Fonda Antioqueña - ‬6 min walk

About this property

Casa Franco Hotel

At Casa Franco Hotel, guests have access to free WiFi in public areas, a terrace, and laundry facilities. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. This hotel also has a garden.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Wardrobes or closets are also available.

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Interior detail
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  • Free WiFi
  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 2 2026 to July 19 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector and a fire extinguisher.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Palma Bahia
HOTEL CARTAGENA D' LuX
Casa Franco Hotel Hotel
Ayenda Casa Franco 1809
Casa Franco Hotel Cartagena
Casa Franco Hotel Hotel Cartagena

Frequently asked questions

Is free cancellation available at Casa Franco Hotel?

Casa Franco Hotel provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Casa Franco Hotel?

As of Aug 3, 2026, prices found for a 1-night stay for 2 adults at Casa Franco Hotel on Aug 7, 2026 start from $48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Casa Franco Hotel?

This hotel is situated in Bocagrande within a 10-minute walk of Bocagrande Beach, Castillo Grande Beach, and Rio Cartagena Casino. You'll also find Clock Tower and Walls of Cartagena within a short drive.

Will I be able to park at Casa Franco Hotel?

Yes, self parking is offered for free at the hotel.

Does Casa Franco Hotel feature a casino on the premises?

No, Casa Franco Hotel doesn't have a casino.

Is there an indoor pool at Casa Franco Hotel?

No, there is no indoor pool at this hotel.

Is Casa Franco Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a free daily breakfast and concierge services plus some guestrooms include a minibar.

Does Casa Franco Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Casa Franco Hotel have a restaurant that serves breakfast?

Casa Franco Hotel offers free continental breakfast each morning though there is no restaurant.

Does Casa Franco Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Casa Franco Hotel.

Does Casa Franco Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Casa Franco Hotel?

The closest major airport to Casa Franco Hotel is Rafael Nunez Intl. Airport (CTG), which is 5 mi away (18 minutes by car).

Can I book a room with a balcony at Casa Franco Hotel?

No, you won't find guestrooms with balconies at Casa Franco Hotel.

Casa Franco Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 34 out of 73 reviews
Rating 8 - Good. 10 out of 73 reviews
Rating 6 - Okay. 18 out of 73 reviews
Rating 4 - Poor. 3 out of 73 reviews
Rating 2 - Terrible. 8 out of 73 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff Breakfast included
Stayed 4 nights in Jul 2022
Verified review

8/10 Good

ARTIS

Liked: Cleanliness, staff & service
Staff was extremely helpful
Stayed 17 nights in Aug 2025
Verified review

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and accommodating
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Close enough to beach. Quiet enough for intimacy evenings
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Edmond

Rooms did not have hot water. Wifi in 203 was quite fast. Door locks could be made more secure by using deadbolts. No elevator.
Stayed 6 nights in Jan 2026
Verified review

6/10 Okay

Sharif

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It would have been fine if there was hot water to shower in.
Stayed 5 nights in Dec 2023
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Oscar Heriberto Martinez

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Only complaint I got is that the first room they gave me smelt like mold and the pillow cases and towels seem very old and stained. They should really invest in buying new ones. Other than that everything was good. I would consider staying there again.
Stayed 7 nights in May 2025
Verified review

6/10 Okay

Jackeline

Liked: Staff & service, amenities
It was ok. The beds are supper sturdy and hard. The bathroom area, specifically the curtains were full of mold. It smelled like old and moldy house. Under the beds was full of dust. The water was cold.
Stayed 8 nights in Jul 2025
Verified review

6/10 Okay

Julie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was exceptional ! They cleaned and mopped everywhere in our room and around the building Also they Very nice and attentive They deserve 10 stars The property itself is falling apart the drain smelled horrible the towles were old and fallng apart they looked am but smelled very musty We could only get 2 We eventually got another one for the floor because the water came far out close to the bathroom door No hot water only lukewarm the entire stay The desk in our room colapsed with just 2 bottles of water and paper plates .on it on the 3rd day The air conditioning unit was old and really didnt cool the room unless it was after 11 pm If there was a little bit of renovations this place could be great ! but its very out dated and falling apart
Stayed 4 nights in Aug 2025
Verified review

6/10 Okay

Gary

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Too loud

Maybe if i where in a different room it would have been better i was on the bottom right next to the reception desk. I could hear everything outside my room and they where doing repairs all day so i could hear it all. And there where crickets and huge water bugs in the room. The bed came with only a sheet and no blanket
Stayed 6 nights in Feb 2024
Verified review

4/10 Poor

Richard

Disliked: Property conditions & facilities, room comfort

Not a great hotel

Day 1: Arrived early for check in and was told an additional charge would need to be made as a result so had to walk around for 4 hours. Check-in: Had to switch rooms 3 times (first room was right next to car park when I asked for a quiet room, second room had no hot water). WiFi was poor and dropped out frequently. In third room there was barely any water to shower with (still no hot water) so checked out early and went to airbnb
Stayed 7 nights in Dec 2023
Verified review

8/10 Good

Erney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantaría que la cama triple o queen no tuviese dos camas Unidas para hacer una queen,ya que se siente la parte donde se unen
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

RICARDO

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pésima experiencia. Toda la noche sin luz, ni agua… No hay administración ! Me siento estafado, atracado… no lo recomiendo para nada
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, amenities
Tudo muoto bom
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, amenities
Muito bonito
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

juliana

Liked: Staff & service
Disliked: Cleanliness, room comfort
Café da manhã havia pouca variedade. Os pães quase todos os dias estavam duros e as frutas eram as mesmas todos os dias. A equipe era muito atenciosa e prestativa. Agora a limpeza foi a pior parte: o banheiro tinha um cheiro horrível que deixava o quarto com cheiro forte, acredito que esgoto ou algo assim e não havia pano no chão. O quarto estava cheio de traças, Paredes sujas, havia mofo no abajur e o quarto ficava com cheiro de mofo. As paredes acredito que eram finas ou não havia vedação adequada, mas dentro do quarto era possível ouvir gritaria de outros hóspedes e staffs conversando/celular. Era muito barulhento pela manhã.
Stayed 6 nights in Dec 2025
Verified review

2/10 Terrible

Johely

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trate de hacer una reservación y cancelar el mismo día y fue malo el servicio para comunicarme con el hotel y pésimo en resolver soluciones Olor a humedad, no lo recomiendo
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción para estadías cortas

Buen hotel, como todo hotel pequeño se logra escuchar un poco el ruido exterior en pasillos, pero en general bien por el precio que ofrecen
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Tout est conforme
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Casa Franco. Carrera 5 #6-75Boca Boca Grande-Cartagena de India-Colombia. Expreso mi sincero agradecimiento por la excepcional hospitalidad y servicio de su hotel durante mi reciente estadía. La atención al detalle y el compromiso con la satisfacción del cliente realmente hicieron que mi experiencia fuera memorable. Desde el momento en que llegué, el personal de Casa franco, garantizó un ambiente cálido y acogedor. Las cómodas habitaciones, las deliciosas opciones gastronómicas y el impecable servicio de limpieza superaron mis expectativas. Me impresionó especialmente la fluidez con la que todo estuvo organizado y el comportamiento amistoso de los miembros de su equipo. Una vez más, gracias por brindarnos una estadía tan placentera. Recomendaré su hotel a amigos y colegas y espero tener la oportunidad de regresar en el futuro Un afectuoso saludo. Soledad de Elorriaga.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Julia Yazmín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente ubicación y atención
Stayed 7 nights in Jul 2024