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Recent guest reviews

Great location . I would be nice if the hotel have more restaurants

I loved the property, modern, well kept, out of the way of the most congested areas yet not too far from the main tourist area.

Cleanliness, staff and everything about the hotel was great

The property and staff were absolutely amazing. I would definitely recommend staying here.

This was an amazing place to choose for a vacation. A little harder for me because I don’t speak Spanish, so a little push back from staff was expected. However, most of the staff spoke English to some extent or not at all. Amazing place, beautiful, clean, and very nice staff other wise. Safety was a major concern for me, but in the hotel I felt very safe. Room service was phenomenal, as well as the 24/7 room service kitchen.

Perfect

Very clean and well preserved

I cannot say enough about how friendly and courteous the staff was. Yulissa & Maribila were a breath of fresh air with being able to communicate well in english, especially with my spanish not being so fluent. They were always helpful and provided great information about the place.

GR8

It was gr8. No problems at all. We have stayed there numerous times.

Service at the pool is terrible, there is music from the hotel plus they allow everyone to bring their own speakers and put their music very loud. Not something you may expect from a Hilton property. You will not see this happening at any other 5 stars hotel in Cartagena and of course not at any other Hilton. Damaging the brand

Amazing experience and property is best in Cartagena

Great!!

I loved the customer service. Elvis was the best waiter during breakfast. Always very attentive. Staff was great. Hotel can use some upgrades but overall good stay.

There was nothing to like. Bathroom leaked. Carpet was dirty and had cigarette burns in it. It sucked

Avenida Almirante Brion, El Laguito Cartagena

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • 4 outdoor pools

Located in El Laguito within a short walk of Bocagrande Beach, Hilton Cartagena is within a few miles (5 km) of other popular sights such as Palace of the Inquisition Cartagena Historical Museum. This 341-room, 4.5-star resort welcomes guests with 4 outdoor pools, a restaurant, and a 24-hour gym.


Dining

This resort serves as home to a restaurant, which has ocean views and specializes in international cuisine, along with a bar. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Guests can expect WiFi, wired Internet, and 49-inch LCD TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include MP3 docks, refrigerators, and minibars.


Property features

At Hilton Cartagena, guests enjoy 4 outdoor pools, a children's pool, and a 24-hour gym. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach resort include 6 spa tubs, a steam room, and outdoor tennis courts.

Room options

Room, 1 King Bed, Ocean View

1 King Bed | Sleeps 3

Suite, 2 Queen Beds (Parlor)

2 Queen Beds | Sleeps 4

Suite, 2 Queen Beds (Parlor)

2 Queen Beds | Sleeps 4

Executive Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Cartagena

Everyone (25) Couples (9) Family (7)
4
Friends

Great location . I would be nice if the hotel have more restaurants

By on Jul 1, 2022

5
Family

I loved the property, modern, well kept, out of the way of the most congested areas yet not too far from the main tourist area.

By on Jun 25, 2022

5
Friends

Cleanliness, staff and everything about the hotel was great

By on Jun 22, 2022

5
Family Friends

The property and staff were absolutely amazing. I would definitely recommend staying here.

By on May 26, 2022

5
Everyone

This was an amazing place to choose for a vacation. A little harder for me because I don’t speak Spanish, so a little push back from staff was expected. However, most of the staff spoke English to some extent or not at all. Amazing place, beautiful, clean, and very nice staff other wise. Safety was a major concern for me, but in the hotel I felt very safe. Room service was phenomenal, as well as the 24/7 room service kitchen.

By on May 11, 2022

Review comment responded on Jun 4, 2022

Dear Ms. Perez Thank you very much for taking a few minutes of your time to rate us and share your valuable comments that encourage us to continue giving the best of ourselves every day and taking care of each detail in favor of our guests. We hope to have the honor of welcoming you again on your future visits to the city. Warm regards, Felix Marrugo - Front Desk Coordinator / Executive Tower

5
Everyone

By on Feb 18, 2022

5
Friends

Perfect

By on Jan 31, 2022

Review comment responded on Mar 23, 2022

Estimada Sra. Betsy Muchas gracias por tomar unos minutos de su tiempo para calificarnos y compartir sus comentarios. Esperamos tener el honor de darle la bienvenida de nuevo en sus futuras visitas a la ciudad. Cordialmente, Felix Marrugo - Front Desk Coordinator /Executive Tower

5
Partner Couples

Very clean and well preserved

By on Jan 24, 2022

Review comment responded on Mar 23, 2022

Dear Mr. Alfredo Thank you very much for taking a few minutes of your time to rate us and share your valuable comments that encourage us to continue giving the best of us every day. We hope to have the honor of welcoming you again on your future visits to the city. Cordially, Felix Marrugo - Front Desk Coordinator / Executive Tower

5
Everyone

By on Dec 20, 2021

5
Family

I cannot say enough about how friendly and courteous the staff was. Yulissa & Maribila were a breath of fresh air with being able to communicate well in english, especially with my spanish not being so fluent. They were always helpful and provided great information about the place.

By on Dec 9, 2021

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