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Recent guest reviews

VERY pleased!! Very clean and comfortable, with great staff. Staff were very helpful, friendly and efficient. Excellent amenities on the grounds. Would definitely stay there again!

Everything was great I visited before and it was perfect ..this visit was good except there was an odor on my floor ( not in my room) I think they had an issue they were resolving though … I think they should also upgrade to smart TVs in the rooms as well

It’s noting just blue didn’t tell us we need a visa to get there other people without a visa like dominican get to the country fine but us need a visa never again we got send back home

Beautiful hotel. Cleanliness. Tentative staff. Large pool. Relaxation. You don’t even need to leave the hotel to enjoy your vacation as they have everything On site

Clean and great facilities.

Great location . I would be nice if the hotel have more restaurants

I loved the property, modern, well kept, out of the way of the most congested areas yet not too far from the main tourist area.

Cleanliness, staff and everything about the hotel was great

The property and staff were absolutely amazing. I would definitely recommend staying here.

This was an amazing place to choose for a vacation. A little harder for me because I don’t speak Spanish, so a little push back from staff was expected. However, most of the staff spoke English to some extent or not at all. Amazing place, beautiful, clean, and very nice staff other wise. Safety was a major concern for me, but in the hotel I felt very safe. Room service was phenomenal, as well as the 24/7 room service kitchen.

Perfect

Very clean and well preserved

Avenida Almirante Brion, El Laguito Cartagena

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Spa

Located in El Laguito within a short walk of Bocagrande Beach, Hilton Cartagena is within a few miles (5 km) of other popular sights such as Palace of the Inquisition Cartagena Historical Museum. This 341-room, 4.5-star hotel has 4 outdoor pools along with a full-service spa and a restaurant.


Dining

This hotel serves as home to a restaurant, which has ocean views and specializes in international cuisine, along with a bar. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Guests can expect WiFi, wired Internet, and 49-inch LCD TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include MP3 docks, refrigerators, and minibars. Housekeeping is available on request.


Property features

Guests of Hilton Cartagena have access to a full-service spa, 4 outdoor pools, and a children's pool. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include a 24-hour gym, 6 spa tubs, and a steam room.

Room options

Room, 1 King Bed, Ocean View

1 King Bed | Sleeps 3

Suite, 2 Queen Beds (Parlor)

2 Queen Beds | Sleeps 4

Suite, 2 Queen Beds (Parlor)

2 Queen Beds | Sleeps 4

Executive Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Cartagena

Everyone (16) Couples (10) Family (11)
5
Everyone

By on Aug 3, 2023

Review comment responded on Sep 4, 2023

Estimado Sr. JavierMuchas gracias por tomar unos minutos de su tiempo para calificarnos.Esperamos tener el honor de darle la bienvenida de nuevo en sus futuras visitas a la ciudad.Cordialmente,Felix Marrugo - Front Desk Coordinator /Executive Tower

5
Partner Couples

VERY pleased!! Very clean and comfortable, with great staff. Staff were very helpful, friendly and efficient. Excellent amenities on the grounds. Would definitely stay there again!

By on Jul 30, 2023

Review comment responded on Sep 19, 2023

Dear Mr. Jeffrey,Thank you for taking some minutes to share your valuable comments that encourage us to continue offering the best of us in each service that we provide. Remember Hilton is your home in Cartagena and we always will be thrilled to welcome you.Sincerely,Felix Marrugo - Front Desk Coordinator

4
Partner Couples

Everything was great I visited before and it was perfect ..this visit was good except there was an odor on my floor ( not in my room) I think they had an issue they were resolving though … I think they should also upgrade to smart TVs in the rooms as well

By on Apr 11, 2023

Review comment responded on May 17, 2023

Dear Mr. RyanThank you very much for taking a few minutes of your time to rate us and share your valuable comments that encourage us to continue giving the best of ourselves every day and take enhanced actions to drive us to excellence.We hope to have the honor of welcoming you again on your future visits to the city.Sincerely,Felix Marrugo - Front Desk Coordinator / Executive Tower

2
Family

By on Feb 5, 2023

Review comment responded on Mar 22, 2023

Dear Mr. JohnThank you very much for taking a few minutes of your time to rate us and share your comments.We hope to have the honor of welcoming you again on your future visits to the city.Sincerely,Felix Marrugo - Front Desk Coordinator / Executive Tower

1
Family

It’s noting just blue didn’t tell us we need a visa to get there other people without a visa like dominican get to the country fine but us need a visa never again we got send back home

By on Nov 21, 2022

Review comment responded on Nov 21, 2022

Dear Marie,We regret the situation that you had with blue.We hope your stay at our hotel has been of your liking.remember Hilton is your home in Cartagena and always you will be welcome.Warm regards,Felix Marrugo - Front Desk Coordinator /Executive Tower

5
Everyone

By on Sep 1, 2022

Review comment responded on Sep 19, 2023

Estimado Sr. BreynerMuchas gracias por tomar unos minutos de su tiempo para calificarnos.Esperamos tener el honor de darle la bienvenida de nuevo en sus futuras visitas a la ciudad.Cordialmente,Felix Marrugo - Front Desk Coordinator /Executive Tower

5
Family

Beautiful hotel. Cleanliness. Tentative staff. Large pool. Relaxation. You don’t even need to leave the hotel to enjoy your vacation as they have everything On site

By on Aug 25, 2022

Review comment responded on Aug 31, 2022

Dear Mr. RobertThank you very much for taking a few minutes of your time to rate us and share your valuable comments that encourage us to continue giving the best of ourselves every day. Thank you for highlighting our leisure facilities. We hope to have the honor of welcoming you again on your future visits to the city.Kind regard,Felix Marrugo - Front Desk Coordinator / Executive Tower

5
Everyone

By on Aug 13, 2022

Review comment responded on Nov 17, 2022

Estimada Gloria L,Muchas gracias por tomar unos minutos de su tiempo para calificarnos.Esperamos tener el honor de darle la bienvenida de nuevo en sus futuras visitas a la ciudad.Cordialmente,Felix Marrugo - Front Desk Coordinator /Executive Tower

5
Family

Clean and great facilities.

By on Jul 23, 2022

Review comment responded on Aug 3, 2022

Dear Mr. Eduardo Thank you very much for taking a few minutes of your time to rate us and share your comments. We hope to have the honor of welcoming you again on your future visits to the city. Warm regards, Felix Marrugo - Front Desk Coordinator / Executive Tower

4
Friends

Great location . I would be nice if the hotel have more restaurants

By on Jul 1, 2022

Review comment responded on Nov 8, 2022

Dear Ms. VanessaThank you very much for taking a few minutes of your time to rate us and share your valuable comments that encourage us to continue giving the best of ourselves every day.We hope to have the honor of welcoming you again on your future visits to the city.Warm regards,Felix Marrugo - Front Desk Coordinator / Executive Tower

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