VERY pleased!! Very clean and comfortable, with great staff. Staff were very helpful, friendly and efficient. Excellent amenities on the grounds. Would definitely stay there again!
Everything was great I visited before and it was perfect ..this visit was good except there was an odor on my floor ( not in my room) I think they had an issue they were resolving though … I think they should also upgrade to smart TVs in the rooms as well
It’s noting just blue didn’t tell us we need a visa to get there other people without a visa like dominican get to the country fine but us need a visa never again we got send back home
Beautiful hotel. Cleanliness. Tentative staff. Large pool. Relaxation. You don’t even need to leave the hotel to enjoy your vacation as they have everything On site
Clean and great facilities.
Great location . I would be nice if the hotel have more restaurants
I loved the property, modern, well kept, out of the way of the most congested areas yet not too far from the main tourist area.
Cleanliness, staff and everything about the hotel was great
The property and staff were absolutely amazing. I would definitely recommend staying here.
This was an amazing place to choose for a vacation. A little harder for me because I don’t speak Spanish, so a little push back from staff was expected. However, most of the staff spoke English to some extent or not at all. Amazing place, beautiful, clean, and very nice staff other wise. Safety was a major concern for me, but in the hotel I felt very safe. Room service was phenomenal, as well as the 24/7 room service kitchen.
Perfect
Very clean and well preserved
Located in El Laguito within a short walk of Bocagrande Beach, Hilton Cartagena is within a few miles (5 km) of other popular sights such as Palace of the Inquisition Cartagena Historical Museum. This 341-room, 4.5-star hotel has 4 outdoor pools along with a full-service spa and a restaurant.
This hotel serves as home to a restaurant, which has ocean views and specializes in international cuisine, along with a bar. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
Guests can expect WiFi, wired Internet, and 49-inch LCD TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include MP3 docks, refrigerators, and minibars. Housekeeping is available on request.
Guests of Hilton Cartagena have access to a full-service spa, 4 outdoor pools, and a children's pool. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include a 24-hour gym, 6 spa tubs, and a steam room.
VERY pleased!! Very clean and comfortable, with great staff. Staff were very helpful, friendly and efficient. Excellent amenities on the grounds. Would definitely stay there again!
Dear Mr. Jeffrey,Thank you for taking some minutes to share your valuable comments that encourage us to continue offering the best of us in each service that we provide. Remember Hilton is your home in Cartagena and we always will be thrilled to welcome you.Sincerely,Felix Marrugo - Front Desk Coordinator
Everything was great I visited before and it was perfect ..this visit was good except there was an odor on my floor ( not in my room) I think they had an issue they were resolving though … I think they should also upgrade to smart TVs in the rooms as well
Dear Mr. RyanThank you very much for taking a few minutes of your time to rate us and share your valuable comments that encourage us to continue giving the best of ourselves every day and take enhanced actions to drive us to excellence.We hope to have the honor of welcoming you again on your future visits to the city.Sincerely,Felix Marrugo - Front Desk Coordinator / Executive Tower
Dear Mr. JohnThank you very much for taking a few minutes of your time to rate us and share your comments.We hope to have the honor of welcoming you again on your future visits to the city.Sincerely,Felix Marrugo - Front Desk Coordinator / Executive Tower
It’s noting just blue didn’t tell us we need a visa to get there other people without a visa like dominican get to the country fine but us need a visa never again we got send back home
Dear Marie,We regret the situation that you had with blue.We hope your stay at our hotel has been of your liking.remember Hilton is your home in Cartagena and always you will be welcome.Warm regards,Felix Marrugo - Front Desk Coordinator /Executive Tower
Estimado Sr. BreynerMuchas gracias por tomar unos minutos de su tiempo para calificarnos.Esperamos tener el honor de darle la bienvenida de nuevo en sus futuras visitas a la ciudad.Cordialmente,Felix Marrugo - Front Desk Coordinator /Executive Tower
Beautiful hotel. Cleanliness. Tentative staff. Large pool. Relaxation. You don’t even need to leave the hotel to enjoy your vacation as they have everything On site
Dear Mr. RobertThank you very much for taking a few minutes of your time to rate us and share your valuable comments that encourage us to continue giving the best of ourselves every day. Thank you for highlighting our leisure facilities. We hope to have the honor of welcoming you again on your future visits to the city.Kind regard,Felix Marrugo - Front Desk Coordinator / Executive Tower
Estimada Gloria L,Muchas gracias por tomar unos minutos de su tiempo para calificarnos.Esperamos tener el honor de darle la bienvenida de nuevo en sus futuras visitas a la ciudad.Cordialmente,Felix Marrugo - Front Desk Coordinator /Executive Tower
Clean and great facilities.
Dear Mr. Eduardo Thank you very much for taking a few minutes of your time to rate us and share your comments. We hope to have the honor of welcoming you again on your future visits to the city. Warm regards, Felix Marrugo - Front Desk Coordinator / Executive Tower
Great location . I would be nice if the hotel have more restaurants
Dear Ms. VanessaThank you very much for taking a few minutes of your time to rate us and share your valuable comments that encourage us to continue giving the best of ourselves every day.We hope to have the honor of welcoming you again on your future visits to the city.Warm regards,Felix Marrugo - Front Desk Coordinator / Executive Tower
Estimado Sr. JavierMuchas gracias por tomar unos minutos de su tiempo para calificarnos.Esperamos tener el honor de darle la bienvenida de nuevo en sus futuras visitas a la ciudad.Cordialmente,Felix Marrugo - Front Desk Coordinator /Executive Tower