Hotel Cartagena Plaza

4.0 star property

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Photo gallery for Hotel Cartagena Plaza

A rooftop infinity pool with lounge chairs and a view of the sea.
Business Room, Tower | In-room safe, desk, free WiFi, bed sheets
Breakfast, lunch and dinner served
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Cra 1a No.6-154 Bocagrande, Cartagena, Bolivar, 130001
  • Place, Bocagrande Beach
    ‪1 min walk‬
  • Place, Rio Cartagena Casino
    ‪3 min walk‬
  • Place, Plaza Bocagrande Commercial Center
    ‪15 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪40 min drive‬

Room options

Superior Room, 2 Double Beds

7.0 out of 10
Good
(7 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Executive Room, Club Lounge Access

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Superior Room, Ocean view

8.2 out of 10
Very good
(10 reviews)
  • Ocean view
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Woman Room

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Room (Tematic Room)

  • 322 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Business Room, Tower

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Superior Room, 2 Double Beds

  • Sleeps 4
  • Free WiFi

Standard Room, 2 Double Beds

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Cartagena

Located in Bocagrande, Hotel Cartagena Plaza is adjacent to Bocagrande Beach and within a 5-minute walk of other popular sights like Rio Cartagena Casino. This 311-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 miles
  • Rio Cartagena Casino - 3 min walk - 0.2 miles
  • Centro Comercial Nao - 3 min walk - 0.2 miles
  • Plaza Bocagrande Commercial Center - 15 min walk - 0.8 miles
  • Castillo Grande Beach - 17 min walk - 0.9 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 19 min drive

Restaurants

  • ‪Ely Café - ‬2 min walk
  • ‪Juan Valdez Café - ‬1 min walk
  • ‪Leña Y Carbón - ‬4 min walk
  • ‪Caffe napoli - ‬4 min walk
  • ‪La Fonda Antioqueña - ‬2 min walk

About this property

Hotel Cartagena Plaza

Hotel Cartagena Plaza features a nightclub, an outdoor pool, and a gym. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, a conference center, and a 24-hour business center.
Guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, safes, and desks.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Le Place

Things to do

  • Arcade/game room
  • Children's club
  • Gym
  • Nightclub
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Beach towels
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 3 2026 to July 15 2026 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 4 kids 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cartagena Plaza
Cartagena Plaza Hotel
Hotel Cartagena Plaza
Hotel Cartagena Plaza Hotel
Hotel Cartagena Plaza Cartagena
Hotel Cartagena Plaza Hotel Cartagena

Frequently asked questions

Is free cancellation available at Hotel Cartagena Plaza?

Hotel Cartagena Plaza provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Cartagena Plaza?

As of Jul 6, 2026, prices found for a 1-night stay for 2 adults at Hotel Cartagena Plaza on Jul 30, 2026 start from $144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Cartagena Plaza?

This hotel is situated in Bocagrande, just steps from Bocagrande Beach and Rio Cartagena Casino, and within a short walk of Centro Comercial Nao. You'll also find Clock Tower and Walls of Cartagena within a short drive.

Is there parking available at Hotel Cartagena Plaza?

Yes, there is wheelchair-accessible parking available.

Does Hotel Cartagena Plaza have a casino?

No, Hotel Cartagena Plaza doesn't have a casino.

Will I find an indoor pool at Hotel Cartagena Plaza?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Cartagena Plaza?

This waterfront hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Hotel Cartagena Plaza?

No, there isn't a spa tub at this hotel.

Does Hotel Cartagena Plaza have a restaurant that serves breakfast?

Yes, Hotel Cartagena Plaza serves free buffet breakfast at Restaurant Le Place each morning.

Will Hotel Cartagena Plaza allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Cartagena Plaza.

Are there connecting rooms at Hotel Cartagena Plaza?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Cartagena Plaza?

The closest major airport to Hotel Cartagena Plaza is Rafael Nunez Intl. Airport (CTG), which is 5 mi away (19 minutes by car).

Are there rooms with balconies at Hotel Cartagena Plaza?

No, there aren't any guestrooms at Hotel Cartagena Plaza that offer a balcony.

Does Hotel Cartagena Plaza offer wedding services?

There are wedding services available at Hotel Cartagena Plaza if that's in your vacation plans.

Hotel Cartagena Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 290 out of 907 reviews
Rating 8 - Good. 300 out of 907 reviews
Rating 6 - Okay. 184 out of 907 reviews
Rating 4 - Poor. 74 out of 907 reviews
Rating 2 - Terrible. 59 out of 907 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location very nice hotel very clean Had one small issue but Andres the front seat manager was excellent he resolved my minor billing issue thanks Andres 👍👍👍👍
Stayed 4 nights in Feb 2026
Verified

8/10 Good

todd

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. Buffett very good
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Tawana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay
Stayed 4 nights in May 2025
Verified

8/10 Good

Maria C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location easy check in & out
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Escarlet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the hotel the pool is a little small but overall good
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at an excellent area facing the beach from one side and the skyline view from the other. Staff are exceptionally friendly. Rooms are clean with comfortable beds. You can walk and find restaurants, shopping center and pharmacies. Overall, i recommended for families as well as individuals.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ayded

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and hotel was always maintained clean.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

eddy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, good food and excellent location
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Vitaliy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cartagena Plaza was one of the fewest all inclusive hotels in the city of Cartagena. And I gotta say it didn’t disappoint. Food, hospitality and overall service was exceptional.
Stayed 7 nights in Apr 2025
Verified

8/10 Good

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Very good restorante
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Eyanira

Liked: Cleanliness, staff & service, amenities
Overall the property in very good conditions and the staff was very kind
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

Ivania

I choose this hotel because Is rated 5 stars ,but it doesn't even reach 4 . Almirante Cartagena Is rated 5 stars and is a really good and nice place . Defenily 5 stars .
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 4 Night Stay

Friendly staff and very well organized Check In. The food was Excellent and the All Inclusive plan is a great choice which will you save you money on Food expenses.
Stayed 4 nights in Dec 2022
Verified

10/10 Excellent

Roberto

We had all inclusive, with special Mediterranean restaurant, the breakfast was served in special room….. in general……great service
Stayed 10 nights in Apr 2024
Verified

8/10 Good

Romy

Liked: Staff & service, property conditions & facilities
Staff was wonderful
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Martin Fernandez

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything about the property the personality of the employees the service I will come back again
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

John Jairo

Liked: Amenities
Staff was amazing
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

MARLENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was nice.
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Stateson

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Good price for what we get. The staff is excellent. We stayed 12 days and were very happy with every thing.
Stayed 12 nights in Feb 2024
Verified

10/10 Excellent

Lyzina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bellboys and butlers were great, especially Jaun, Cesar, and Andres!
Stayed 7 nights in Sep 2024
Verified

6/10 Okay

Shari

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was nice and clean everything ran off a voice commands which didn't always work the TV didn't work either. Asked front desk several time to come and fix, but that never happened. The hotel had 4 elevators, 3 of which worked. you had to wait to go up or down because they were always full. No activities at the hotel at all. Pool was small and loaded with local people who stayed there and we could not even get a seat. No place to sit outside the hotel to relax and hang out. No benches anywhere outside. The buffet was jammed packed and completely crazy. The two restaurants for the preferred club were perfect. Staff and food were exceptional. The hotel was older but in good condition. The beach across the street you could not access due to the rocks, no sand. I think Columbia is a beautiful country and the people are lovely. But would not choose that hotel again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Rosalía Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Hotel Cartagena Plaza exceeded all expectations! They were incredibly friendly, attentive, and always willing to help. They even went above and beyond to organize a surprise birthday dinner for my son, which made our stay truly unforgettable. Absolutely 5 stars!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Luis Erasmo

Liked: Cleanliness, staff & service, property conditions & facilities
The beach at the doors. Excellent Walking at night / safe
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not speaking language, staff were very helpful. If looking for beach vacation, not a great choice. Food was great service was great, ppl very friendly.