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Charleston Santa Teresa Cartagena

5.0 star property
VIP Access

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Photo gallery for Charleston Santa Teresa Cartagena

Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers
Property video
Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers
Free daily buffet breakfast
Classic Room, Courtyard View | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Carrera 3 # 31-23, Centro Plaza de Santa Teresa, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪1 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪18 min drive‬
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Room options

View all photos for Grand Suite

Grand Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Grand Suite

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, Courtyard View

Classic Room, Courtyard View | Frette Italian sheets, premium bedding, down comforters, minibar

Classic Room, Courtyard View

9.0 out of 10
Wonderful
(6 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds | Frette Italian sheets, premium bedding, down comforters, minibar

Superior Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room, Balcony

Premium Room, Balcony | Frette Italian sheets, premium bedding, down comforters, minibar

Premium Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room | Frette Italian sheets, premium bedding, down comforters, minibar

Premier Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Suite

Romantic Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Romantic Suite

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Master Suite

  • Sea view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Courtyard View

Suite, Courtyard View | Frette Italian sheets, premium bedding, down comforters, minibar

Suite, Courtyard View

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, Sea View

Classic Room, Sea View | Frette Italian sheets, premium bedding, down comforters, minibar

Classic Room, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Pool
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9.6 out of 10, Exceptional, 953 reviews
$200 nightly
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About the neighborhood

Cartagena

Located in Cartagena Walled City, Charleston Santa Teresa Cartagena is a leisurely stroll from popular sights such as Clock Tower and Cartagena de Indias Convention Center. This 87-room, 5-star hotel has 3 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Walls of Cartagena - 1 min walk - 0.1 miles
  • San Pedro Claver Church and Convent - 3 min walk - 0.2 miles
  • Clock Tower - 5 min walk - 0.3 miles
  • Bolivar Square - 5 min walk - 0.3 miles
  • Cartagena de Indias Convention Center - 6 min walk - 0.4 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪El Baluarte San Francisco - ‬6 min walk
  • ‪La Vitrola - ‬3 min walk
  • ‪Casa Pura - ‬2 min walk
  • ‪EL BARÓN - Café & Liquor Bar - ‬3 min walk
  • ‪Nia Bakery Coffee Shop & Cocktails - ‬3 min walk

About this property

Charleston Santa Teresa Cartagena

Charleston Santa Teresa Cartagena features a full-service spa, an outdoor pool, and a gym. Airport transportation is made easy with a shuttle from the airport to the hotel (available 24 hours) for USD 19 per vehicle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a conference center.
Guests can expect free WiFi and 55-inch TVs with satellite channels. Beds are dressed in Frette Italian sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include iPads, minibars, and espresso makers. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

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Sofitel Legend Santa Clara Cartagena
Cartagena Walled City
  • Pool
  • Hot tub
  • Spa
  • Parking included
9.6 out of 10, Exceptional, 1,003 reviews
$391 nightly
The price is $391
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Harry`s Cartagena
  • La Terraza
  • Plaza Santa Teresa

Things to do

  • Bicycle tours
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2,626 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels
  • iPad

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 19 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Cartagena Charleston Santa Teresa

Charleston Santa Teresa Cartagena

Charleston Santa Teresa Cartagena Hotel

Santa Teresa Cartagena Charleston

Charleston Hotel Cartagena

Hotel Santa Teresa Cartagena

Santa Teresa Cartagena

Charleston Santa Teresa Hotel

Charleston Santa Teresa

Charleston Santa Teresa Cartagena Hotel

Charleston Santa Teresa Cartagena Cartagena

Charleston Santa Teresa Cartagena Hotel Cartagena

Frequently asked questions

Is free cancellation available at Charleston Santa Teresa Cartagena?

Charleston Santa Teresa Cartagena offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Charleston Santa Teresa Cartagena?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Charleston Santa Teresa Cartagena on Jun 1, 2026 start from $358, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Charleston Santa Teresa Cartagena?

This hotel is situated in Cartagena Walled City within a short 6-minute walk of Clock Tower and also 17 minutes on foot from Bocagrande Beach. You'll also find Palace of the Inquisition Cartagena Historical Museum and Bolivar Square less than a mile away.

Is there parking available at Charleston Santa Teresa Cartagena?

No, there isn't parking available at the hotel.

Is there a spa available at Charleston Santa Teresa Cartagena?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, body wraps, and couples treatments.

Does Charleston Santa Teresa Cartagena have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, an ocean-view restaurant, and hot stone massages at this hotel.

Does Charleston Santa Teresa Cartagena feature a casino at the property?

No, Charleston Santa Teresa Cartagena doesn't have a casino.

Will I find an indoor pool at Charleston Santa Teresa Cartagena?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 6:00 PM.

Is Charleston Santa Teresa Cartagena good for couples?

This historic hotel offers many amenities for couples such as an ocean-view restaurant and some guestrooms include champagne service and in-room massages.

Are there hot tubs at Charleston Santa Teresa Cartagena?

No, but guests can enjoy a steam room at this hotel.

Does Charleston Santa Teresa Cartagena feature a restaurant that includes a breakfast menu?

Yes, Charleston Santa Teresa Cartagena has 3 restaurants, and serves free buffet breakfast each morning.

Will Charleston Santa Teresa Cartagena allow pets to stay for free?

No, pets and service animals aren't allowed at Charleston Santa Teresa Cartagena.

Are there connecting rooms at Charleston Santa Teresa Cartagena?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Charleston Santa Teresa Cartagena?

The closest major airport to Charleston Santa Teresa Cartagena is Rafael Nunez Intl. Airport (CTG), which is 3.4 mi away (12 minutes by car).

Are there rooms with balconies at Charleston Santa Teresa Cartagena?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea and city views.

Does Charleston Santa Teresa Cartagena host weddings?

Take advantage of the wedding venue at Charleston Santa Teresa Cartagena if you plan to say "I do" during your trip.

Charleston Santa Teresa Cartagena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 656 out of 850 reviews
Rating 8 - Good. 126 out of 850 reviews
Rating 6 - Okay. 35 out of 850 reviews
Rating 4 - Poor. 14 out of 850 reviews
Rating 2 - Terrible. 19 out of 850 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Vitaly

Stayed 3 nights in Feb 2026

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Staff. Helpful Concierge. Spotless room. Beautiful hotel. Awesome pool. Nice breakfast. Loved this place and am ready to visit again.
Comfy Alcove
Hotel at dusk
Stayed 4 nights in Oct 2025

10/10 Excellent

martha

Stayed 3 nights in Feb 2026

6/10 Okay

YUEJIN

Stayed 2 nights in Feb 2026

10/10 Excellent

arturo

Liked: Cleanliness
Yes very good
Stayed 5 nights in Jan 2026

8/10 Good

Ana Vilma

Stayed 4 nights in Jan 2026

10/10 Excellent

Phylicia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is absolutely beautiful. The pictures don't do it justice. The room was clean room and housekeeping was done twice a day. The front desk staff were kind and helped in every way they could.
Stayed 4 nights in Jan 2026

10/10 Excellent

Victor

Stayed 2 nights in Jan 2026

10/10 Excellent

Phylicia

Stayed 3 nights in Jan 2026

10/10 Excellent

michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very nice and great location. Lovely rooftop pool.
Stayed 3 nights in Jan 2026

4/10 Poor

Fadia

We had the owners suite
Stayed 3 nights in Jan 2026

10/10 Excellent

marjaneh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very helpful concierge, great staff and continently located close to wonderful restaurants. The room was spacious and we truly enjoyed it
Stayed 4 nights in Jan 2026

10/10 Excellent

Faranak

Stayed 1 night in Jan 2026

10/10 Excellent

Faranak

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic service. Very luxurious and relaxed. I would only suggest that they put felt on the bottom of the chairs in the rooms.
Stayed 3 nights in Jan 2026

10/10 Excellent

Manolo

Liked: Cleanliness, property conditions & facilities
Room was clean with excellent staff service. Amenities were cozy and comfortable. The location was unbeatable. If coming back to Cartagena definitely staying here again!!!
Stayed 3 nights in Jan 2026

10/10 Excellent

helmut

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Ivan

Stayed 3 nights in Dec 2025

10/10 Excellent

Ingrid

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service beautiful hotel
Stayed 3 nights in Dec 2025

8/10 Good

LENER, Grand Rapids

Liked: Cleanliness, amenities, property conditions & facilities
I got mixed feelings about given it a 4 star review but the menu is not simple. The staff is super friendly. The pool view to the city is amazing. The service is great. ,
Stayed 3 nights in Dec 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Great staff, perfect location, good restaurant.
Stayed 7 nights in Nov 2025

10/10 Excellent

helmut

Stayed 3 nights in Nov 2025

10/10 Excellent

RAFAEL DOBRZYNSKI, ATLANTA

Liked: Cleanliness, amenities, property conditions & facilities
Great room, everything great so far
Stayed 1 night in Dec 2025

2/10 Terrible

Jesse

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Extremely Disappointing Stay – No Water, No Warning, No Solutions I would not recommend this hotel based on our recent experience. When we returned from dinner the night before our flight, we were unexpectedly told we had to be moved to another room due to a scheduled city water maintenance. We were transferred to a lower-category room that was supposedly going to have running water, yet we were never informed of any of this at check-in. Had we known, we would have absolutely chosen to stay elsewhere. The next morning, we woke up to no running water at all—no shower, no sink, not even water to use the toilet. This was extremely stressful given that we were only there for one night and had an early flight to catch. To make matters worse, the “alternative” room we were moved to did not have water either. We eventually had to shower somewhere else just to make our flight. At no point did the hotel offer a proper solution, compensation, or even a refund for the difference in room categories. For a situation this disruptive, the hotel’s response was completely inadequate. Basic necessities like water should never be treated lightly, and guests deserve transparency so they can make informed decisions. Unfortunately, this property failed on all fronts. I will not be returning.
Stayed 1 night in Dec 2025

8/10 Good

gerald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were great and the facility is really good. The pool has algae that needs to be dealt with. The breakfast was exceptional and the staff very attentive. My only beef was that we arrived early and let them know we had a 3:30AM flight departure and wondered if we could have the breakfast on our arrival day in lieu of not having the breakfast on a departure day. We really were not asking for anything extra..... Not even a consideration on their part- I got a flat out NO. Not 5 star customer relations in my view....
Stayed 2 nights in Dec 2025

10/10 Excellent

Valentina

Stayed 4 nights in Nov 2025

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