Carolina Vacation Packages

Los cubiertos completo.

This was the absolute worst vacation I ever had. I had two rooms. We were traveling as a larger group, because we were attending a wedding. With zero notice the water was turned off, and we were not able to shower. I had to rent a room at a different hotel for 3 days, to take a shower and be ready for the rehearsal dinner and wedding itself. Since the water was turned off, I had to track someone down to ask how was my family supposed to use the bathroom. They brought us two buckets of water to attempt to flush the toilets on our own. They were not apologetic, and didn’t care. Both phones in each room were broken. A worker told me they were all turned off because there were too many complaints. We had to pay daily resort fees for each room. They were supposed to include an in room safe (ours was broken) they did not have one to replace it with. The fitness center was closed, but said I still needed to pay for it. Beach towels were not included in my rooms and they did not believe me. ESJ fraudulently charged my card four times after I had checked out. Several calls and emails and not one response. They were also supposed to supply bottled water and coffee daily. We did not receive this either. When I went down to speak to management, I was told to try back another day. They then told me there are no refunds and there is nothing they can do for me. The balcony is unsafe and the room is dirty. No one responded to any of the situations.

Great place to stay for a relaxing getaway, restaurants were amazing !