Wonderful hospitality! Had answers and assistance quickly not only for their services, but services in the community as well (oil change to updates on the caverns elevator replacement). Rooms were spacious and very comfortable. Loved the 24/7 coffee in the lobby and the mid morning-afternoon cookies!
We needed a base camp. We were in Carlsbad to visit my sister and take care of some family business. The Check in was fast and easy. our room was large and clean. It was a great place to come back to after a long day. easy parking. Breakfast and restaurant on site was great. We plan to go back few more times and we will be staying again. Thank you, kimme
Room was great! Staff was responsive! Breakfast was very good! Location for Carlsbad Caverns was excellent!
Great hotel, great staff, great breakfast! Close to the Caverns, Sitting Bull Falls, and lovely Riverwalk!
love this hotel, always stay there, free and good breakfast.
This hotel is a very nice hotel, the food is excellent and the staff is very friendly and efficient.
The friendliest reception ever! This is the best hotel in Carlsbad.
Was very impressed with the service and amenities at the hotel. Included wi-fi & free breakfast buffet. Room had everything you need including microwave and refrigerator. Being rooms on one floor, was pleasantly surprised that you couldn't hear noise from outside.
We selected this hotel for closeness to carlsbad caverns & guadalupe np. More modern hotels on the other side of carlsbad but we wanted less travel time to destinations. Hotel was dated but rooms were very clean, staff friendly and we saved over $100 from other more modern places. We stayed here both at the beginning and end of our trip. We would stay here again.
I'll never stay there again. I work in the area a lot and will be staying in another motel .
Better than expected. Had a full kitchen and full size refrigerator. The bed was extremely comfortable. Very clean!
The room was very nice and comfortable. They do have a lounge or bar and when we arrived late at night there were a lot of people leaving the bar in giant trucks. That was a little annoying because the parking lot was quite crowded. Overall though this place is really nice and has many many rooms. A great place to stay before visiting the caverns.
Friendly staff! Fresh baked cookies when checking in was a nice touch. Room was clean and comfortable. Restaurant onsite which is nice because there are not many options nearby but be aware it closes early. Bar onsite we did not go to but was not loud. Only complaints were it was expensive, I guess because there are not many hotels to choose and the maid walked in our room at 8:30 a.m.!!
I wasn't entirely impressed with the hotel, sadly. It left me feeling like I was buying a used car someone had slapped a shiny coat of paint on in an attempt to help me forget I was getting someone else's problems. Refinery workers staying at the hotel blared their music outside their rooms, the breakfast was just passable and the rooms seemed filled with cheap condiments nicer hotels spend more money on. The staff were kind, though and the rooms were not bad, but for the price, I did not expect to leave feeling like I had just stayed in a run of the mill roadway inn.
Accomidations were good. Easy access to shopping and resturaunts.
This was my base for exploring the Carlsbad Caverns. Because of recent oil & gas boom, prices twice what they should be, but you're stuck - make the best of it. Property was clean, spacious; breakfast buffet excellent; staff pleasant and very helpful; surprisingly quiet, given the almost constant heavy traffic, much of it large pick-up trucks and larger service vehicles relating to oil field work.
nice pool, nice breackfrast for free , nice personnel
As nonsmokers, it was a bit disappointing that there were only smoking rooms available
part of motel is newer than the rest,nice place,clean good location,no problems
Very Clean and spacious room for the money. The staff was extremely friendly and helpful and I have NO problem endorsing a stay here at any time or for any person.
Stevens Inn places you within 2 miles (3 km) of Carlsbad Museum & Art Center and Lake Carlsbad Recreation Area. This 220-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free full breakfast. In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Satisfy your hunger from the comfort of your room with room service.
Stevens Inn's 220 soundproofed rooms provide microwaves, refrigerators, and coffee makers. Guests can enjoy cable TV and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.
At Stevens Inn, guests enjoy an outdoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, conference space, and a business center.
Wonderful hospitality! Had answers and assistance quickly not only for their services, but services in the community as well (oil change to updates on the caverns elevator replacement). Rooms were spacious and very comfortable. Loved the 24/7 coffee in the lobby and the mid morning-afternoon cookies!
We needed a base camp. We were in Carlsbad to visit my sister and take care of some family business. The Check in was fast and easy. our room was large and clean. It was a great place to come back to after a long day. easy parking. Breakfast and restaurant on site was great. We plan to go back few more times and we will be staying again. Thank you, kimme
Room was great! Staff was responsive! Breakfast was very good! Location for Carlsbad Caverns was excellent!
Great hotel, great staff, great breakfast! Close to the Caverns, Sitting Bull Falls, and lovely Riverwalk!
love this hotel, always stay there, free and good breakfast.
This hotel is a very nice hotel, the food is excellent and the staff is very friendly and efficient.
The friendliest reception ever! This is the best hotel in Carlsbad.
Was very impressed with the service and amenities at the hotel. Included wi-fi & free breakfast buffet. Room had everything you need including microwave and refrigerator. Being rooms on one floor, was pleasantly surprised that you couldn't hear noise from outside.
We selected this hotel for closeness to carlsbad caverns & guadalupe np. More modern hotels on the other side of carlsbad but we wanted less travel time to destinations. Hotel was dated but rooms were very clean, staff friendly and we saved over $100 from other more modern places. We stayed here both at the beginning and end of our trip. We would stay here again.
I'll never stay there again. I work in the area a lot and will be staying in another motel .
