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Carlisle Station Hotel, Sure Hotel Collection by BW

3.0 star property

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Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW

Front of property
Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets
Lobby
Spa
Pub

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Restaurant
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Court Square, Carlisle, England, CA1 1QY
  • Place, Carlisle Cathedral
    ‪8 min walk‬
  • Place, The Sands Centre
    ‪12 min walk‬
  • Place, Carlisle Castle
    ‪12 min walk‬
  • Airport, Carlisle (CAX)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Suite, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(48 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room with Double Bed-Non-Smoking

Desk, iron/ironing board, Internet, bed sheets

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, iron/ironing board, Internet, bed sheets

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, Internet, bed sheets

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Carlisle

Carlisle Station Hotel, Sure Hotel Collection by BW places you within a 15-minute stroll of popular sights such as Carlisle Cathedral and AMF Bowling. This 70-room, 3-star hotel welcomes guests with conveniences like a restaurant, coffee/tea in a common area, and express check-out.

What's nearby

  • University of Cumbria - 7 min walk - 0.4 miles
  • Carlisle Cathedral - 8 min walk - 0.4 miles
  • Bitts Park - 11 min walk - 0.6 miles
  • The Sands Centre - 12 min walk - 0.7 miles
  • Carlisle Castle - 12 min walk - 0.7 miles

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle Intl. Airport (NCL) - 79 min drive

Restaurants

  • ‪Woodrow Wilson - ‬2 min walk
  • ‪The Thin White Duke - ‬3 min walk
  • ‪The William Rufus - ‬1 min walk
  • ‪The Griffin - ‬1 min walk
  • ‪Casa Romana - ‬2 min walk

About this property

Carlisle Station Hotel, Sure Hotel Collection by BW

Guests of Carlisle Station Hotel, Sure Hotel Collection by BW enjoy access to free WiFi in public areas, meeting rooms, and conference space. Self parking is available for GBP 12 per day. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, express check-out, and wedding services.
Guests can expect to find 32-inch LED TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, ironing boards, and desks are also standard.

Similar properties

Lobby
Crown and Mitre Hotel
Carlisle
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,003 reviews
$106 nightly
The price is $127
May 31 - Jun 1
Total with taxes and fees
Crown and Mitre Hotel

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 12 per day)
  • Limited onsite self parking

Food and drink

  • Weekend English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Breakfast Room
  • Main Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 10 per person
  • Self parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Carlisle Hallmark

Carlisle Hallmark Hotel

Hallmark Carlisle

Hallmark Carlisle Hotel

Hallmark Hotel Carlisle

Hotel Hallmark Carlisle

Hallmark Hotel Carlisle

Carlisle Sure Hotel Collection by Best Western

Carlisle Station Hotel, Sure Hotel Collection by BW Hotel

Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Frequently asked questions

What is there to do close to Carlisle Station Hotel, Sure Hotel Collection by BW?

This hotel in Carlisle is within a 10-minute walk of Tullie House Museum and Gallery, Green Market, and Carlisle Guildhall. You'll also find Bitts Park and The Sands Centre less than a mile away.

How much does it cost to stay at Carlisle Station Hotel, Sure Hotel Collection by BW?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Carlisle Station Hotel, Sure Hotel Collection by BW on May 31, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Carlisle Station Hotel, Sure Hotel Collection by BW?

Yes, parking is offered for GBP 12 per day.

Does Carlisle Station Hotel, Sure Hotel Collection by BW include a casino on the premises?

No, Carlisle Station Hotel, Sure Hotel Collection by BW doesn't have a casino.

Is there an indoor pool at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Carlisle Station Hotel, Sure Hotel Collection by BW?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a city view and a free stocked minibar.

Are there hot tubs at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, this hotel doesn't have a spa tub.

Does Carlisle Station Hotel, Sure Hotel Collection by BW have a restaurant that serves breakfast?

Yes, Carlisle Station Hotel, Sure Hotel Collection by BW serves an English breakfast for a surcharge on weekend mornings at Breakfast Room.

Does Carlisle Station Hotel, Sure Hotel Collection by BW allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Carlisle Station Hotel, Sure Hotel Collection by BW for a fee of GBP 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Carlisle Station Hotel, Sure Hotel Collection by BW?

The closest major airport to Carlisle Station Hotel, Sure Hotel Collection by BW is Carlisle (CAX), which is 7.9 mi away (19 minutes by car).

Are there rooms with balconies at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, you won't find guestrooms with balconies at Carlisle Station Hotel, Sure Hotel Collection by BW.

Does Carlisle Station Hotel, Sure Hotel Collection by BW have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Carlisle Station Hotel, Sure Hotel Collection by BW.

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 316 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 172 out of 1000 reviews
Rating 4 - Poor. 96 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Emyr

Liked: Cleanliness, staff & service, amenities
Clean room, attentive staff, good value breakfast, comfy bed, good location, room a bit noisy from what sounded like an extractor fan but wearing ear plugs sorted that!,
Stayed 1 night in Feb 2026

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Very convenient next to Carlisle train station and all amenities. Front desk staff very professional and friendly (Natalie). Would definitely recommend.
Stayed 1 night in Feb 2026

10/10 Excellent

geoffrey

Liked: Cleanliness, staff & service, amenities
Friendly staff nice bar area. Quite. Easy to get to
Stayed 2 nights in Feb 2026

10/10 Excellent

Ronald

Stayed 1 night in Feb 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very polite staff. Explained everything well. Allowed me an early checkin as room was ready.
Stayed 1 night in Feb 2026

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities
Cheap hotel and, for the money, it’s great.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless & staff were friendly & helpful.
Stayed 1 night in Feb 2026

8/10 Good

M

Liked: Cleanliness, staff & service
Theroom was clean & tidy.
Stayed 1 night in Feb 2026

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Great hotel, great location & so close to the station for easy access. Staff very helpful & couteous.
Stayed 1 night in Jan 2026

8/10 Good

kenneth

Liked: Cleanliness, staff & service
All staff where good
Stayed 3 nights in Feb 2026

4/10 Poor

Sophie

Staff were perfect no fault at all with how they treated us, however the room had cracks on the skirting boards, dirt and a random plug under the bed and the bathroom door would not lock at all
Stayed 2 nights in Feb 2026

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff - Donna - was very caring and friendly. You don’t get this special service even in a 5 star hotel.
Stayed 1 night in Feb 2026

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities
Everywhere was very Clean, room.was lovejy and warm, staff were very pleasant, breakfast was great. Great loaction, cant fault the hotel. Great value, will certainly stay again when visiting Carlisle
Stayed 2 nights in Feb 2026

4/10 Poor

Joseph

Stayed 2 nights in Feb 2026

6/10 Okay

Cara

Liked: Cleanliness, amenities
Having read some of the previous reviews, I arrived with managed expectations. On the pro side, the staff were very friendly, the location very convenient and surprisingly quiet, and the bed comfortable. On the con side, the carpet and furniture (and even the floor boards) were worn, the bathroom was cold, and the shower confusing. It looks like some of the other rooms have been renovated, so with a little extra care, this could be a nice place to stay.
Stayed 2 nights in Feb 2026

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, amenities
Good location, dated facilities but clean and decent.
Stayed 1 night in Jan 2026

4/10 Poor

lindsey

Stayed 1 night in Jan 2026

10/10 Excellent

Fraser

Stayed 1 night in Jan 2026

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities
Central location
Stayed 1 night in Jan 2026

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Friendly reception staff, room very clean and comfortable, good nights sleep
Stayed 1 night in Jan 2026

10/10 Excellent

Sajid

Stayed 3 nights in Jan 2026

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Great size of room and quiet too....lovely clean smell .....staff very helpful will stay again.....
Comfortable bed and large room and bathroom
Handy to station but no noise could be heard
Stayed 2 nights in Jan 2026

8/10 Good

David

Traveled with group
A central location in the City. The hotel is close to the rail station. The twin room was comfortable. The standout feature was the friendly and helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Clean and comfortable
Stayed 1 night in Jan 2026

6/10 Okay

Irene

Liked: Cleanliness, staff & service
Nice room lovely staff
Stayed 1 night in Jan 2026

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