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Vale Resort

4.0 star property

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Photo gallery for Vale Resort

Exterior
2 restaurants, breakfast served
Exterior
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Restaurant

Explore the area

View in a map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • Place, Llantrisant Castle
    ‪6 min drive‬
  • Place, The Royal Mint Experience
    ‪12 min drive‬
  • Place, St. Fagans National Museum of History
    ‪13 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Room - Balcony

Executive Room - Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room - Balcony

8.6 out of 10
Excellent
(9 reviews)
  • Golf view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Large Double Room in Hensol Castle

Large Double Room in Hensol Castle | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Large Double Room in Hensol Castle

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room - No Balcony

Executive Room - No Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room - No Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Terrace/patio

Standard Double Room

9.0 out of 10
Wonderful
(46 reviews)
  • Resort view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Shower, free toiletries, hair dryer, towels

Standard Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Pontyclun

Vale Resort is located 2.9 mi (4.6 km) from Llantrisant Castle and within a 10-minute drive of The Royal Mint Experience. This 143-room, 4-star hotel has a golf course, a full-service spa, and 2 restaurants.

What's nearby

  • Llantrisant Castle - 6 min drive - 2.3 miles
  • Llantrisant Leisure Centre - 9 min drive - 3.8 miles
  • The Royal Mint Experience - 12 min drive - 5.9 miles
  • St. Fagans National Museum of History - 13 min drive - 7.2 miles
  • Castell Coch - 14 min drive - 8.5 miles

Getting around

  • Pontyclun Station - 8 min drive
  • Cardiff International Airport (CWL) - 30 min drive

Restaurants

  • ‪The Boars Head - ‬9 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪The Pipeworks - ‬8 min drive
  • ‪Miskin Arms - ‬6 min drive

About this property

Vale Resort

Guests of Vale Resort have access to a golf course, a full-service spa, and an indoor pool. If you drive, put free valet parking to good use. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this spa hotel include a gym, a sauna, and outdoor tennis courts.
Guests can expect 32-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and ironing boards are also available.
Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Champagne Bar

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM—-5:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Frequently asked questions

Is a free cancellation option available at Vale Resort?

Vale Resort provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Vale Resort?

As of Mar 21, 2026, prices found for a 1-night stay for 2 adults at Vale Resort on Apr 6, 2026 start from $146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Vale Resort?

This hotel is located in Pontyclun, close to The Royal Mint Experience, St. Fagans National Museum of History, and Castell Coch. You'll also find Llantrisant Castle and Creigiau Golf Course within a short drive.

Is there parking available at Vale Resort?

Yes, valet parking is offered for free at the hotel.

Is a spa located at Vale Resort?

Vale Spa is the hotel's spa and services include massages, body treatments, mani/pedis, and facials.

Does Vale Resort have a casino at the property?

No, Vale Resort doesn't have a casino.

Is there an indoor pool at Vale Resort?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Vale Resort?

There are plenty of amenities for couples at this hotel, including an indoor pool, 3 bars, and 2 restaurants.

Are there hot tubs at Vale Resort?

Yes, this hotel has a spa tub.

Does Vale Resort feature a restaurant that includes a breakfast menu?

Yes, Vale Resort has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Vale Resort allow pets to stay free of charge?

No, pets aren't allowed at Vale Resort.

Does Vale Resort have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Vale Resort?

The closest major airport to Vale Resort is Cardiff International Airport (CWL), which is 10.3 mi away (30 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 29.9 mi away.

Can I book a room with a balcony at Vale Resort?

No, you won't find guestrooms with balconies at Vale Resort.

Does Vale Resort host weddings?

There are wedding services available at Vale Resort if that's in your vacation plans.

Vale Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1004 reviews
Rating 8 - Good. 273 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Samuel

Stayed 2 nights in Dec 2025

10/10 Excellent

Oliver

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean large room, friendly staff, excellent pool facilities. The pool & jacuzzi & sauna & steam room are lovely and can be used by hotel guests, not just spa guests. The pool is a lovely warm temperature. I had a spa treatment & thoroughly enjoyed it. The posh restaurant is the breakfast restaurant & very overpriced, especially for meat. The cheaper restaurant is just outside it, it’s a sports bar with TVs everywhere. Breakfast was sensationally good, great selection, food superbly well cooked & supply maintained. Both crispy streaky bacon & pink back bacon available. Definitely a highlight for us.
Stayed 2 nights in Dec 2025

8/10 Good

Nicola

Traveled with group
Liked: Staff & service, amenities
Bar staff great Concierge very helpful Receptionist a little stiff
Stayed 1 night in Dec 2025

8/10 Good

JULIE

Liked: Cleanliness, staff & service, amenities
Was given room with balcony thank you, room and bathroom clean. Hole in carpet where bed castor was. Complimentary toiletries sparce. If you wanted to take a bath you couldn't reach any body wash/shampoo as attached to the wall in the shower and next to sink. Drinks in bar quite expensive, but nice relaxing place for quiet drink. Barman pleasant, he changed tv channel for us. Cocktails disappointing.
Stayed 1 night in Dec 2025

6/10 Okay

Denise

Business traveler
Liked: Cleanliness, amenities
lively bog vathtub , but no soap or bodywash available in tub. Only available bodywash was fixed to the wall above the sink, and fixed to the wall in the separate shower cubicle on the other side of the bathroom. I had to fill a cup with bodywash and balance it on the side of the bath in order to wash in tne bath
Stayed 1 night in Dec 2025

8/10 Good

Helen

The room was very comfortable and staff were very friendly. Food is good but in my opinion very overpriced! I also had to pay £5 to hire a spa robe which in my experience is not commonplace. That being said, the spa was lovely and never too busy. The breakfast was of very high standard and overall it was a pleasant experience.
Stayed 2 nights in Dec 2025

10/10 Excellent

Celine

Stayed 1 night in Dec 2025

6/10 Okay

Elizabeth

Traveled with family
Disliked: Staff & service, room comfort
Rooms are cold, heating is managed from a central point so no matter how much you press the buttons nothing is going to happen it doesn't go over 20C in a big room with large metal windows. No minibar. Word of warning - do not use your sat nav to find the resort - the narrow unlit lanes around this 650 acre estate are brutal, no signs to the estate and your sat nav will take you around in circles.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bryn

Liked: Cleanliness, staff & service, amenities
Great staff, great room, great stay
Stayed 1 night in Nov 2025

8/10 Good

Kevin

Stayed 1 night in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is a wow ! Food was below quality compared to the surroundings. My evening meal was a chicken burger which was overcooked. I was looking forward to a really nice breakfast but the bacon was really dry, the muffins were very stale, hash browns were over cooked, coffee was poor. Shame as the I said the hotel is a huge wow factor.
Stayed 1 night in Nov 2025

8/10 Good

Gary

Business traveler
Liked: Amenities, property conditions & facilities
Staff efficient and friendly, hotel set in lovely grounds as pictures show. Spa was exceptional. Little things, like the room couldn't open a window as it was well above a metre or more than head height, walls and carpets showing wear and considering the resort, carpets on hallways and stairs not the best compared to remainder of property spoil it a bit.
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Stayed 1 night in Nov 2025

8/10 Good

Glenys

Traveled with family
Clean room good food
Stayed 2 nights in Nov 2025

10/10 Excellent

RICHARD

Stayed 1 night in Nov 2025

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent,the whole place was absolutely beautiful,i will certainly visit again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and great location
Stayed 1 night in Oct 2025

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Huge comfortable bed. Spotlessly clean . Very friendly staff. Bar meal very reasonably priced.
Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Stayed 1 night in Nov 2025

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous and welcoming staff, beautiful venue and room.
Stayed 1 night in Nov 2025

4/10 Poor

Christopher

Traveled with family
Disliked: Property conditions & facilities
No hot water during our stay and one of the plugs was dangerous
Stayed 2 nights in Oct 2025

6/10 Okay

James

Liked: Staff & service, amenities
Disliked: Cleanliness
The staff were all friendly and helpful. We had nail clippings on the carpet next to the bed and also in the bathroom next to the sink. We also had a wet towel hanging on the back of the bathroom door which had to be from the previous guest which led us to believe the room wasn’t as clean as it should be
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

6/10 Okay

Lisa

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was lovely. Breakfast was poor. Customer service in spa was poor, but treatment in spa was excellent.
Stayed 1 night in Oct 2025

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