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Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge

3.0 out of 5.0

Recent guest reviews

My aunt and I enjoyed a lovely 4 night stay at this very comfortable hotel. Very clean, amazing breakfasts and a wonderful location - 3 minute walk to the waterfront, the port for the Robben Island Tour and also the main stop for the Red Bus tours. All the staff were very friendly as well.

We booked three executive suite rooms and I wasn't disappointed. Everything worked well and the room was spotless. There is complimentary water from the reception, but you can only order two at a time. The foyer is a bit congested so just be a little patient when checking in if you are in a large group. If you need to bear near the Waterfront it is within walking distance and we felt safe. The hotel is attached to the Graduate School of Business one of South Africa's which hosts the most prestigious MBA programme. A walk through the restored prison (GSB) should inspire you to pick up your books again. Our family enjoyed the lounges at the end of the passage where we would congregate before leaving for the day. The wifi was free but not great.

One of the biggest things the Breakwater Lodge has got going for it is the location and the affordable price-tag that comes with it. Being in the waterfront is a massive advantage to any visitor - whether for business or pleasure. The room rate excluded breakfast and the one morning that we had breakfast there they charged us a fortune for it. On arrival they gave us a twin room (a double was clearly booked and too their credit our room was swiftly changed) and some staff were more helpful than others. Bathrooms are a little too exposed for my taste. That said, it's definitely not he worst hotel in Cape Town and if you're looking for a good deal in the V&A then it its recommended. CT is not kind of place where you'll be sitting in your room all-day long and if the Breakwater promises you a comfortable bed in a safe area from where its easy to explore then it will deliver exactly that.

A/C on the second floor is loud. Shutting off the A/C in the room does not reduce the noise level and the mechanic couldn't be help either. He said it has to do with the "ejectors running all over the place". A design flaw? Fortunately I still had the ear plugs from the plane Rooms are clean, but basic. Location is great. Wifi is terrible.

Our family of 3 stayed in inter-leading rooms - bedrooms were minute, but served the purpose of accommodation close to the waterfront and a base for daily exploration of Cape Town. Wifi was good, however our airconditioner did not work, and although we reported it on day 2 of 5, it was not fixed during our stay. Fortunately it was winter, so we opened the window to let in some cool air.

Tiny is an understatement, very cramped and stuffy. Great water pressure but not reliable for hot water. Variable service between the different staff members maybe 2/10 are willing to help with information or be friendly. Only stay there for the location.

Great location, poor service. I felt that they are slow and indifferent. Confusion when settling the bill - they made their mistake my problem. Really expected a better service from the hotel staff, especially given their association with Marriott.

The location is very good. The staff do their best to accommodate you. The rooms do not have electricity outlets beside one in the table faraway from the bed. If you need to use anything that needs electricity close to your bed, well, it is not possible. The outlet in the bathroom doesn't work. The room , although modern decorated is very dark even during the day. The windows do not close and anyone can get in your room from the outside in the first floor . They do not offer bottled water and you will have to call room service ( before 10pm) if you need to drink water in your room. The strange answer I received when asking for water was, "we don't offer bottled water because we are experiencing a draught. " The restaurant is very loud and dark and is more a Mensa for students than a restaurant. Perhaps in the summer the ambience can be better. I would not recommend this hotel unless you are working in the BWL that shares the building with them.

The hotel is clean, and location cannot be beaten. It's right across the road from V&A Waterfront and the aquarium. Based on these factors I'd probably stay there again. But there are downsides to consider. The downsides: - There is a seagull problem, and they are LOUD. Will start waking you up between 4-5am. - Hotel staff are generally inflexible and don't seem to care much. They are there to do a job, and are indifferent to patron satisfaction. Hotel guests seem more of a nuisance to the staff. The one exception to this is Glen, one of the doormen, who was very helpful. - The rooms are very, very small.

Staff could not be faulted, your wish was their command, from arranging transport to booking tickets to go up Table mountain. Suitable for overnight stays but not if you are travelling fully loaded with luggage etc. See later comment re staff (fantastic). Initially planned to return for last 4 days of our months visit to SA but cancelled and arranged elsewhere resulting in loss of non returnable fees. Think carefully what you want before booking

Portswood Road, V&A Waterfront Cape Town Western Cape

Hotel highlights

  • Walking distance to Cape Town Stadium and Two Oceans Aquarium
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge places you next to Two Oceans Aquarium and a short stroll from other popular sights like Cape Town Stadium. This 191-room, 3-star hotel has a full-service spa along with free in-room WiFi and a fitness center. Located in central Cape Town, the hotel is also near Cape Town International Convention Centre and Greenmarket Square.


Dining

This hotel is home to a buffet restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

All of Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge's 191 air-conditioned rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect free WiFi and 22-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include free bottled water, laptop-compatible safes, and phones.


Property features

Guests staying at Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge enjoy access to a full-service spa, a fitness center, and free WiFi in public areas. If you drive, self parking is ZAR 25 per day, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 350.00 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include 18 meeting rooms, a conference center, and a 24-hour business center.

Room options

Family Room

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Studio, 1 Twin Bed

Twin 1 | Sleeps 1

Business Suite, 1 Double Bed with Sofa bed

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

75% of guests recommend this hotel

Total of 979 reviews