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Hotel on the Promenade

4.0 star property

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Photo gallery for Hotel on the Promenade

Beach/ocean view
Bar (on property)
Deluxe Double or Twin Room | Premium bedding, free minibar items, in-room safe, desk
Exterior
Deluxe Double or Twin Room | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
11 Arthurs Road, Sea Point, Cape Town, Western Cape, 8001
  • Place, Milton Beach
    â€Ș2 min walk‬
  • Place, Sea Point Pavillion
    â€Ș5 min walk‬
  • Place, Queens Beach
    â€Ș9 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    â€Ș20 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, free minibar items, in-room safe, desk

Deluxe Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, free minibar items, in-room safe, desk

Standard Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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8.8 out of 10, Excellent, 607 reviews
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The price is $153
Apr 1 - Apr 2
Total with taxes and fees
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About the neighborhood

Cape Town

Located in Sea Point, Hotel on the Promenade is next to Milton Beach and Sea Point Promenade. This 7-room, 4-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Milton Beach - 2 min walk - 0.1 miles
  • Sea Point Promenade - 2 min walk - 0.1 miles
  • Sea Point Pavillion - 5 min walk - 0.3 miles
  • Sea Point Swimming Pool - 6 min walk - 0.4 miles
  • Queens Beach - 9 min walk - 0.5 miles

Getting around

  • Woodstock Station - 8 min drive
  • Cape Town Station - 12 min drive
  • Cape Town Intl. Airport (CPT) - 26 min drive

Restaurants

  • â€ȘMcDonald's - ‬3 min walk
  • â€ȘMaggy Lou’s - ‬3 min walk
  • â€ȘTap’d - ‬6 min walk
  • â€ȘStarbucks - ‬2 min walk
  • â€ȘButter - ‬2 min walk

About this property

Hotel on the Promenade

Guests of Hotel on the Promenade enjoy access to free WiFi in public areas, a business center, and spa services. Onsite parking is available, both free self and paid valet parking (ZAR 50.00 per day)—also useful is an airport shuttle (available 24 hours) for ZAR 500.00 per room one way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this family-friendly hotel include coffee/tea in a common area, a computer station, and express check-in.
Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer free toiletries. Refrigerators, free minibar items, and espresso makers are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.

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  • Air conditioning
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9.4 out of 10, Exceptional, 59 reviews
$64 nightly
The price is $75
Apr 1 - Apr 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (ZAR 50 per day)
  • Limited onsite self and valet parking

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 7 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for ZAR 250.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: ZAR 500.00 per day
  • Airport shuttle transfer per adult: ZAR 500 (one way)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: ZAR 500.00 per room (one way)
  • Valet parking fee: ZAR 50.00 per day
  • Rollaway bed fee: ZAR 250.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1:00 PM—-midnight
  • Check-out: 11:30 AM
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Cascades Promenade
Cascades Promenade Cape Town
Cascades Promenade Hotel
Cascades Promenade Hotel Cape Town
Cascades On The Promenade Cape Town, South Africa
Cascades On The Promenade Hotel Sea Point
Cascades On The Promenade Cape Town South Africa
Hotel Promenade Cape Town
Hotel Promenade
Promenade Cape Town
Cascades on the Promenade
Hotel on the Promenade Hotel
Hotel on the Promenade Cape Town
Hotel on the Promenade Hotel Cape Town

Frequently asked questions

Is a free cancellation option available at Hotel on the Promenade?

Hotel on the Promenade offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel on the Promenade?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Hotel on the Promenade on Apr 2, 2026 start from $345, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel on the Promenade?

This hotel is situated in Sea Point, just steps from Milton Beach, and within a 10-minute walk of Sea Point Pavillion and Table Mountain National Park. You'll also find Camps Bay Beach and Long Street within a short drive.

Is there parking available at Hotel on the Promenade?

Yes, self parking is offered for free at the hotel. Valet parking is available for ZAR 50.00 per day.

Is a spa located at Hotel on the Promenade?

Spa services at the hotel include body wraps, couples treatments, mani/pedis, and massages.

Does Hotel on the Promenade have a casino at the property?

No, Hotel on the Promenade doesn't have a casino.

Will I find an indoor pool at Hotel on the Promenade?

No, there is no indoor pool at this hotel.

Is Hotel on the Promenade good for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar with some free items, and premium bedding.

Does Hotel on the Promenade have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel on the Promenade have a restaurant that serves breakfast?

Yes, Hotel on the Promenade serves breakfast for a surcharge at The Bistro.

Will Hotel on the Promenade allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel on the Promenade.

Are there connecting rooms at Hotel on the Promenade?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel on the Promenade?

The closest major airport to Hotel on the Promenade is Cape Town Intl. Airport (CPT), which is 15.7 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Hotel on the Promenade?

Yes, some guestrooms at Hotel on the Promenade offer a balcony.

Hotel on the Promenade Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 24 out of 30 reviews
Rating 8 - Good. 5 out of 30 reviews
Rating 6 - Okay. 1 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

William A. Allen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true boutique hotel, small and elegant, with an attentive, efficient staff. A quiet luxury that made me want to return. The inclusive breakfasts were grand and delicious.
Stayed 2 nights in Mar 2023

10/10 Excellent

Tamra, Denver, CO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is boutique; cute outdoor restaurant. Location is less than a block from the beach. The owner is very attentive and the staff was superb. Accommodations were great! Food and drinks first rate. Highly recommended.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Sangwook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small boutique hotel in good location a couple blocks from the water. Room was very modern with big balcony and comfortable bed. The owner was very friendly and helpful and gave us suggestions/ tips for things to do around Cape Town.
Stayed 4 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Incredible stay. Fabulous location. Comfy bed. Good WiFi.
Stayed 5 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Boutique chic with a few niggles

The hotel staff were quite excellent in their service levels. The front desk manager is also very friendly and was quite quick to try solve our problems. One thinks she has to do this often. The room had an excellent bed, sheets and pillows. Good TV offering and great internet. The restaurant had a good menu and the room service was perfect. The rooms were serviced daily and all toiletries were replenished. Towels were cleaned daily.The in-room safe is large. The hotel is situated in a excellent location. Walking distance to the promenade and easy access to all tourist attractions. On the negative side, the hotel/guest house is small and so noise from the kitchen staff talking and slamming doors from other guests is quite disturbing although by 10pm all noise was over. The floors of the room were very dusty and looked as if they had not seen a wet wash in weeks. You only had to look in the corners and between the cables lying on the floor to feel as if walking barefoot or with socks on would be a bad idea. There was also a consistent smell of urine in the hotel dining area throughout our stay. This was quite bad, I'm not sure what was going on. Other than those negatives everything else was great.

10/10 Excellent

Raymond, Scottsdale, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel, great value

Wonderful hotel close to the beach. Excellent service. Very good restaurant.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great breakfast, great staff, very comfortable rooms with all the modern conveniences you could need.

10/10 Excellent

Michael, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great boutique hotel!

Service is great here - personalized, genuine and high quality. Rooms are well appointed and the location is safe and convenient to good restaurants and a short drive away from the cape town landmarks. I have to specifically compliment the chef here - the breakfast was the best we had in cape town, staying at several hotels. Highly recommended!

8/10 Good

FBB, Johannesburg

Liked: Staff & service, property conditions & facilities, room comfort

Superb!

The Cascades is an amazing boutique hotel. I thoroughly enjoyed my stay there. The rooms are superb!! Although the bathroom didn't seem like it had been cleaned properly (I found random hairs in the basin & shower) I find it hard to hold this against them due to the lovely I had at the hotel.

10/10 Excellent

Ilana, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The staff was extremely welcoming and friendly upon our arrival. The room was spacious, very clean and well appointed with modern amenities and a large balcony. Breakfast was delicious! Very close to the ocean and the Sea Point Promenade. Would definitely recommend!

10/10 Excellent

Jamie, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place with great hosts.

Best place we stayed in during our visit to Cape Town. Close to the water and about 4km out from the V&A waterfront and thankfully less touristy. Wonderful patio restaurant and the service was excellent. It's easy to hop on a bus and parking was easy to find. Uber is available in Cape Town so it's easy to get around if you prefer not to drive.

10/10 Excellent

SoWi, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel, kind and warm welcome by Els and her staff, extended breakfast. Fantastic service, very good adress in Cape Town !!!

8/10 Good

John & Hettie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic

Had a great stay. Parking can be a problem. We only had "nibbles" as most of the meals on the menu (dinner) was not available. But it was good. Breakfast was awesome. The staff is really good and the reception when we arrived the best.

8/10 Good

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Oct 2024

10/10 Excellent

Danilo, Ribeirao Preto, SP-Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização e visinhança. Equipe fantåstica, bem receptivos e atenciosos. Café da manhã impecåvel!
Stayed 5 nights in Jun 2018

10/10 Excellent

didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bel hotel

Tres bel hotel,propre bien situé, Acceuil remarquable

10/10 Excellent

Anton, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Litet och personligt hotell i bÀsta lÀge

Ett litet och mycket fint boutique hotell som gjorde vÄr vistelse i Kapstaden sÄ bra som överhuvudtaget Àr möjligt. Mycket hjÀlpsam och trevlig personal. Rummet var stort, funktionellt och rent med en stor hörnbalkong pÄ andra vÄningen. Delvis utsikt över havet. Frukosten var frÀsch och varierad och maten pÄ lunch och middag var mycket bra.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place to stay in Sea Point.

Awesome place to stay in Cape Town. Really close to the beach with very confortable bedroom and tasty breakfast. Staff is very friendly.

10/10 Excellent

CHIEH, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location good, good price, sweet staff.

Great place to stay. The staff are all friendly and willing to help. Quiet neighbourhood and close to the beach.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Belen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rodrigo, Sao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom!

O hotel Ă© muito bem localizado, fica em Sea Point. DĂĄ pra andar pra praia a pĂ©, tem um calçadĂŁo muito legal pra dar uma caminhada e fazer um exercĂ­cio. O staff Ă© muito simpĂĄtico, o quarto tem um tamanho bom e o banheiro tambĂ©m. Cama e banho confortĂĄveis. O restaurante do hotel nĂŁo Ă© nada excepcional, mas oferece boas opçÔes. O cafĂ© da manhĂŁ incluĂ­do tb Ă© farto. Apenas 2 pontos negativos a serem mencionados: a simpatia do gerente nĂŁo era das melhores, apesar que no Ășltimo dia conhecemos a esposa dele que o substituiu e a diferença foi de 180 graus, muito simpĂĄtica, pena que sĂł a conhecemos no Ășltimo dia! E a internet oferecida nos quartos, muito instĂĄvel e apenas 1 aparelho por vez ( pra quem depende de internet durante a viagem Ă© uma questĂŁo).

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