Cape Grace Hotel5.0 out of 5.0
Recent guest reviews
„Welcome home“ is the hotel‘s motto and they really make you feel at home. We stayed for 4 nights over new year‘s. The room (terrace room on the 4th floor) was great, the staff is super friendly and extremely attentive. They also have some nice gimmicks like giving you the chance to select when you want your room to be serviced. Breakfast in the signal restaurant is excellent.
After four years it was wonderful to be back here. We arrived from a cruise having been picked up early by a hotel car, reception was wonderful and our room with a Table Mountain view (which we hadn't expected) was ready early. Every detail of the hotel was as we remembered, with the added beautiful Christmas decorations. A highlight was the Christmas Eve performance by a staff choir, who had obviously rehearsed well, with a large audience of guests in the library. Breakfast in the Signal Restaurant was once again one of the best we have experienced, with extremely helpful staff. My only selfish complaint is that room and restaurant prices have risen to international standards, but why should they not?
First visit to South Africa, and first time at Cape Grace. Just became one of my top 5 hotels world wide. 100 % satisfied. Small enough for the personal touch, and loved the "welcome home sir" everytime we returned at night, great short distance drop off service by hotel cars, yet big enough to have all the things you need when travelling - such as gym, express pressing service, concierge that works etc etc. Location is perfect, if possible get the rooms facing away from the enterance side of the hotel, only because some rooms overlook the small ship yard next door, not a huge concern tho.
We stayed here in late October 2017 for four nights at the start of our honeymoon in South Africa and it set the standard for the rest of our two-week stay. The hotel is very well situated in beautiful Cape Town with the V&A Waterfront, the Robben Island ferry and various museums and restaurants all within easy walking distance. We tried the Signal restaurant on our first night and the food is excellent but the real culinary highlight was breakfast every morning which was probably one of the best and most luxurious we've ever had in any hotel. We'd highly recommend both the wine and the whiskey tasting that the hotel provides, but particularly the latter. I've a real love of whiskey and have done tastings and tours in various places and this was easily the best. Victor (if I remember correctly) was exceptional in his knowledge of his subject and his ability to talk about it in an entertaining and informative manner. Our room was lovely, clean and very elegant. We were also delighted that the hotel recognised our honeymoon with small gifts every evening. Final word of thanks and appreciation to Noxy on front-desk, Trevor, our driver, and to the extremely helpful and enthusiastic staff working the concierge desk - all of the staff at the hotel were great but they really went above and beyond what you might expect.
This hotel is true to its reputation. The staff is warm and welcoming, and our entire 3-day experience was relaxing and lovely. The hotel feels like an historic icon, but in fact, is modern but designed to feel classic. It’s a gorgeous property, with doting and friendly front staff, great restaurant servers, and beautiful rooms. We had both breakfast and dinner in the restaurant, and the food was superb. The breakfast was a standard high-end quality meal, but the tasting menu we enjoyed for dinner was absolutely outstanding. It was a wonderful surprise that the Canadian dollar was actually so strong against the rand that our 5-star meal was a negligible tab— including wines. It was a lovely treat. The complimentary sherry in the lounge in the evenings was a nice surprise as well.
Lovely hotel Have been to five hotels in RSA in two weeks around the Cape and the Cape Grace is the last in the tour All have been 5 star The Cape Grace stands out as the finest Little things The quality of the welcome back each time you come to the hotel and I mean each time you come in and out The check in was superb They were waiting for us like at the Marine In Hermanus The breakfast is excellent The Spa is excellent The Pool area also excellent The room was superb and I like the little box of cakes and biscuits near lifts on each floor and finally the location of the hotel couldn’t be better Not cheap to stay but you get what you pay for Great hotel . Worth a stay and ill be back
We spent four nights at the Cape Grace and our rate included breakfast. Rooms were well appointed (unfortunately due to the drought you can't use the bath tubs...) with separate dressing areas. Ours overlooked the harbor. The staff could not have been more helpful - whether it was recommending a restaurant or arranging for Table Mountain tickets. The buffet breakfast was extensive with plenty of fresh juice (how I evaluate a top hotel) options! I had a cough and one of the servers brought me her special lemon ginger brew. Would definitely stay here again - easy to get to the waterfront and a short ride from most attractions.
This is a very special hotel. Wonderful staff who know your name and could not be more helpful. The lovely rooftop terrace room had a view of Table Mountain and the marina. The balcony caught the sun from late morning until sunset. I've stayed during other visits at Table Bay and the One and Only but enjoyed Cape Grace the most and would definitely choose to stay there again.
I had an amazing view of the marina and Table Mountain, but the most memorable part of my trip was the service-impeccable! Coming and going, the concierge staff, bartender and housekeeping are exceptional. This hotel has an great location, steps from the hub Waterfront area (although I noticed a hand full of hotels are even more convenient to the Waterfront area.) Loved the food and the whiskey bar - yum!
The location on the waterfront is perfect, the service a total dedication to excellence, our room large and elegant that all resulted in an amazing four nights. Check-in was efficient, friendly with requests on our needs and requirements. This was followed by them walking us to the room to acquaint our family with all the rooms functionality. The two bedroom suite had large bedrooms, one suite, with a huge living room and working kitchen. Our balcony overlooked the harbor and could seat our family of four. Overall just a fanatic set up and wonderfully spacious. Even better than the room, a very high bar indeed, was the overall level of personalized service. Room service and cleaning was accommodation and always with a smile and desire to please the guests. Concierge amazing on organizing babysitter to dinners. And the house car and drivers super friendly and always available. I just found the entire staff to be proud of the hotel and how wonderfully it functioned. Maybe the best service we have ever experience. Well done and thank you for an amazing welcome to Cape Town and South Africa.
Reviews from Trip Advisor
95% of guests recommend this hotelTotal of 2119 reviews