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Recent guest reviews

We enjoy the hotel its a nice place

Location is great, staff is great

The rooms felt old and small. Breakfast was good. Sighs were posted to wear masks but no one used a mask! No enforcement at all. Plenty of coughing in the shared breakfast area and rooms too small to eat in. Having a hands free water filling station was nice.

Rain shower didn’t work but other than that accommodations were fantastic.

Loved the shuttle service and nice breakfasts.

This is an old hotel, and the online photos make it look the Taj Mahal. Not quite as nice as a 20yr old Hampton Inn.

They did not have a bell men and also the kitchen could be better , rest the staff was good

Great fireplace and shower

Good quality for the price. Nice amenities and service.

The hotel was well located, about 1-2 miles from town. It is walkable, in good weather, but down the main road, so lots of traffic. The hotel sits off the main road, and there is not much to see or do in the vicinity.

The property has a very good advertisement, which is different from the reality. Their pictures of it are beautiful but misleading. For instance: the areal photo of the hotel gives the impression that it is located in the forest. Actually it is off the Main Street and surrounded by many buildings. Then the room with the fireplace that we chose from their advertisement was far different from the pretty picture on their website. Our room was very dark with 4 low-light site lamps, not bright like on the picture. The art was hanging uneven on the wall, the furniture were old and their color was not the same as shown. The carpet was also looking dirty and the room had an old hotel odor. The fireplace was also disappointing. We do not agree with the money we paid for this not so special place. On the other hand. The bathroom was modern. The breakfast was very good. We loved the burritos - we tried every morning a different one and they were delicious - bacon, mushrooms, spinach... The pool area was nice too. If we go back to Jackson we will try another place.

Overall a very nice property. The room was very comfortable. Our check-in however was not very informative. The woman who was checking us in was called unfriendly and did not seem to be enjoying herself in any sense of the word. Upon inquiring about the free bus to the Jackson hole mountain resort she confirmed indeed the service was free. I did not however tell us that we need tickets which the hotel front desk provides to make the ride free therefore for two days we paid for the service. She also did not inform us that there was a free shuttle providing travel to any in town restaurants shops etc. I intend to call the hotel manager about my experience.

The hotel staff was super nice and accommodating. Our hotel room had a view of the mountains!

Check in staff was not very helpful and tv in the bedroom and living room didn’t work.

Scott Ln Jackson WY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool and outdoor pool

Jackson Hole Historical Society and Museum is within a mile (2 km) of The Lodge at Jackson Hole, and other popular sites like Center For The Arts are within a couple of miles (3 km). This 3.5-star hotel welcomes guests with 154 rooms and conveniences like an outdoor pool, an indoor pool, and a 24-hour gym. It's connected to the convention center in central Jackson and also close to Jackson Town Square and National Elk Refuge.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

The 154 accommodations feature sitting areas. Guests can expect free WiFi and 52-inch LCD TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Sofa beds, microwaves, and refrigerators are other standard amenities. Housekeeping is available on request.


Property features

The Lodge at Jackson Hole features an indoor pool, an outdoor pool, and a 24-hour gym. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this boutique hotel include a sauna, free WiFi in public areas, and a spa tub.

Room options

Premier Room, 1 King Bed with Sofa bed, Fireplace

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Premier Room, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Premier Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for The Lodge at Jackson Hole

Everyone (24) Couples (14) Family (13)
5
Partner Couples

We enjoy the hotel its a nice place

By on May 13, 2022

5
Business Business

Location is great, staff is great

By on May 9, 2022

Review comment responded on May 9, 2022

Thank you for the compliments about our location and staff. We thought you were great too!

4
Family

The rooms felt old and small. Breakfast was good. Sighs were posted to wear masks but no one used a mask! No enforcement at all. Plenty of coughing in the shared breakfast area and rooms too small to eat in. Having a hands free water filling station was nice.

By on Jan 1, 2022

Review comment responded on Jan 4, 2022

Thank you for the nice review in spite of a few items you weren't pleased with. We have vigilantly followed Teton County covid guidelines and ordinances throughout this difficult time. On Dec 31st the mask mandate expired in Jackson. While our staff still wear masks, we can no longer require it of our guests. We appreciate and value your feedback, we also hope we get the opportunity to see you on a future trip.

3
Everyone

By on Dec 21, 2021

5
Everyone

By on Dec 17, 2021

5
Everyone

Rain shower didn’t work but other than that accommodations were fantastic.

By on Dec 16, 2021

Review comment responded on Dec 22, 2021

Thank you for the great review despite a maintenance issue with your rain shower. We are thrilled to hear that you enjoyed staying with us and we hope to see you again, soon!

4
Partner Couples

Loved the shuttle service and nice breakfasts.

By on Sep 4, 2021

Review comment responded on Sep 9, 2021

We are thrilled to hear that you loved our courtesy shuttle and included breakfast. We hope to see you again, soon!

4
Everyone

By on Jul 5, 2021

Review comment responded on Aug 2, 2021

Thank you for the great review! We are so happy to hear that you enjoyed your stay!

3
Family

This is an old hotel, and the online photos make it look the Taj Mahal. Not quite as nice as a 20yr old Hampton Inn.

By on Jun 26, 2021

Review comment responded on Jul 1, 2021

We are sorry to hear that we didn't match the Taj Mahal this trip. We have made a number of renovations during our last two off-seasons and have some wonderful improvements coming this fall. We hope we get the opportunity to make a better impression in the future.

3
Everyone

They did not have a bell men and also the kitchen could be better , rest the staff was good

By on Jun 1, 2021

Review comment responded on Jun 22, 2021

Thank you for your feedback. While a lack of staffing has been prevalent in all businesses in Jackson, we have been fortunate to have bellman available to our guests. Anyone visiting town this summer will need to exercise a little more patience than usual due to a high number of visitors versus available staff. This can result in longer wait times in hotels and restaurants. We appreciate your compliments about our staff in general. Thank you.

The Lodge at Jackson Hole

80 Scott Ln, Jackson, WY 83002
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