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Best Western Cape Suites Hotel

3.0 out of 5.0

Recent guest reviews

This hotel should have received an above average review as it offers a free airport shuttle, free WiFi, the staff were incredibly helpful and the suites were large, clean and well maintained. Unfortunately, I was disappointed with the location. I hadn't been to Cape Town before, so didn't realise that this hotel was a little distance from the main attractions. If walking, the hotel is 1.5km from Long Street/Greenmarket Square and 3.8 km from the V&A. Additionally, as a single white female traveller, I didn't feel particularly safe walking through the neighbourhood where the hotel is located and unfortunately the shuttle service was not available at the times I wanted to go out. Additionally, I stayed on a Friday and Saturday night, and on both nights there was noise from the on-site pub and from large groups booked at the hotel. I’m not sure if this was just unfortunate timing, but it did impact my stay. This is a good hotel but if you wish to walk around town, another hotel might be better.

The room is very clean. All the staffs are very helpful. Breakfast was great. They offer free shuttle bus to the Table Mountain and airport. There's Red Hop on & off stop near by that can takes you to downtown or the most tour sites. I enjoyed the mountain view from my room. Be aware, no elevator in my suite. No problem for me to go up to the 2/fl at all. Would like to stay there again.

We enjoyed our stay in this hotel. Our room was clean and comfortable although I was concerned about the security of the old and damaged front door lock that I reported when we arrived but which was not repaired. The restaurants were very good and provided a good range of breakfast, lunch and evening meals. The staff on the front desk were consistently friendly and helpful and the courtesy bus which included airport transfers and any local destinations that we wanted to visit was really useful.

Excellent position, very well appointed rooms, terrific facilities and amenities and very nice staff alround. Great location being near the water front and the shopping area and down town. Spectacular views by the way.

Once again lovely stay. Management very helpful and all staff can't do enough for you. The suites were very well equipped and clean but all suites had been refurbished. They know I'm very fussy and would not stay here if it was not clean or comfortable. I'm also disabled. And as always looking forward to coming back in 2019.

The hotel is clean and very well situated, nearby the city centre. The staff, especially Mike at the Reception are more than helpful! Cheerful and friendly and ready to help. Hotel has arrangement with taxis for flat rate. Breakfast was correct with choice.

We have wonderful time in Cape town! Best Western Cape Suites Hotel was friendly, cozy and worth the money. Hotel Stuff deserves a big thanks for everything. Breakfast and shuttle service were good! Hope to see you soon!

As a couple, we were expected a comfortable room as displayed on trip advisor site. we were in fact booked in a very unfashioned flat with 3 bedrooms. We felt as if it was a cheap holiday rent. We deeply disliked our stay in that hotel.

this hotel is nice and comfortable,it has more than a swimming pool and a nice breackfast,but i see that all the common places should be more clean,some places are not so clean.It is nice that not so far from the restorant you can find a beatifull pub where you can drink and eat

Great base to explore the city and surrounding areas. Mario provides transfers to the hotel and evening destinations with a smile. Safwat Oliver was extremely helpful with everything we asked of him. Room was clean and well equipped, not luxurious but had everything we needed. Bar next to the hotel served good food and drinks and reasonable prices and the staff were very friendly and accommodating. One small niggle... the breakfast waiting staff are a little to keen to clear your table! I would recommend this hotel to all types of traveller.

Cnr De Villiers & Constitution Streets Cape Town Western Cape

Hotel highlights

  • Walking distance to Castle of Good Hope
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Cape Town City Centre within a short walk of Castle of Good Hope, Best Western Cape Suites Hotel is within a mile (2 km) of other popular sights such as South African National Gallery. This 60-room, 3-star hotel welcomes guests with 2 outdoor pools, free breakfast, and free in-room WiFi. Located centrally in Cape Town, it's also close to Table Mountain and Greenmarket Square.


Free buffet breakfast is offered each morning. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


The 60 air-conditioned rooms feature kitchens with refrigerators and microwaves. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free bottled water, and safes are other standard amenities.

Property features

Guests of Best Western Cape Suites Hotel enjoy features like 2 outdoor pools, free WiFi in public areas, and a conference center. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a seasonal outdoor pool, a computer station, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

57.0% of guests recommend this hotel

Total of 379 reviews