Best Western Cape Suites Hotel3.0 out of 5.0
Recent guest reviews
Excellent friendly staff, good food, generous room. I enjoyed my stay, and recommend Best Western Cape Suites Hotel, Cape Town to business or private travellers looking for good honest value and friendly service
Room was very nice.Service was good.Great breakfast ,that was catering for different taste. Bed was very comfortable.Enjoyed the wifi. Room was very neat and tidy.Facilities wás very good.Security was proffesional and welcoming.
What an awesome place to rest your head.If it's peace and tranquility you need then make Best Western your next destination.ps.The staff are kind and professional. Situated in the CBD and close to the famous V&A Waterfront , Signal Hill and Table Mountain. The on premises restaurant makes for fine dining and an awesome friendly atmosphere. On site parking with security gives you that extra sense of safety and protection.
My expectations of this hotel was met with a lot of disappointment, given the name and associated good qualities ascribed to it in the past. While en-route being shown my room, i got smeared by the thick dust on the concrete railing, indicating these have not been cleaned recently, and had to climb and negotiate a labyrinth of concrete stairs, no elevators. Further, the entrance to my room overlooked a scary view of 2 or 3 people who I perceived as homeless people sitting idly and staring ominuosly at us (as though they were waiting to strike later when it gets dark) from the other, raised, side of the hotel fence, as the hotel reception accompanying staff tried to open the door to my room...my experience here can only be summed up as bad and disappointing. On the positive side, the self-catering utensils were plentiful, and I found that useful for my one-night stay...
this was a very good stay in a very relaxed environment. all amenities were neat and tidy. staff very obliging and did everything in their power to assist us we were also accommodated in terms of travelling to the market and V & A Waterfront and drivers were very accommodating and obliging
nice and freindly staff, especially Mike, Shanin, William and Mario. very helpful very poor wifi signal in some parts of the hotel though breakfast was fine, found something every day. Thank you for the nice stay.!!
Best Western Cape Suites hotel is ideally located. It is easily accessible. The suites is very comfortable and well-maintained. Some suites have a balcony, which is great if you want to enjoy a bit of sunshine from the room. Breakfast was good with a very nice spread.
The hotel is neat and tidy and the rooms are clean. Whist the service is adequate, and the front desk staff were attentive, the rest is a bit of a let down. I spend 3 nights here, and each one had it's problems. The first night was very noisy, although it was all wind noise, this could of course be prevented with doors and windows which shut properly and didn't bang/rattle in the wind. The sliding door of my balcony also didn't lock, at all, so security is not great. The aging fittings in the bathroom also required attention, just to get them to work as designed. I had to re-tighten the shower head, but the wall bracket was so badly mounted, that the shower would spray anywhere but where i was standing. A shower over a bath is a clumbsy arrangement at the best of times, but when it insists on wetting the entire bathroom, and not the bath, it's a very unpleasant way to wash. My second night i arrived back very late after a long day of work, and found the hard way, that my used towels had been removed and not replaced. Stepping out of a shower (after wrestling with it) at 01h00 in the morning to find no towels is rather disappointing. The third night/morning wasn't much better. Breakfast was the same monotonous affair, although this time there were no staff to be found, so I had to wander into the kitchen to get some milk which had been finished at the tea/coffee station. The TV system is budget at best. The cheap TV could only pick up 4 or 5 channels, of which only 2 we watchable through the snow of the old analogue distribution system. Volume setting was useless, either silent, or too loud. The wifi however, was surprisingly fast, by any standard. Even if you're traveling on a tight budget, you'll get better value elsewhere. I was extremely glad my work finished early enough for me to catch a flight home, rather than have to spend another night here.
excellent hotel, staff very helpful and friendly,room clean ,very handy shuttle service and driver gave a running commentary of all the places if interest.close to city attractions but in a quiet location.
The suite staff from reception, chef, restaurant waiters and the gate were all so very helpful and often times (in my short stay) went out of their way to make my stay so comfortable. You have excellent stuff thank you so much.
Located in City Bowl within a short walk of Castle of Good Hope, Best Western Cape Suites Hotel is within a mile (2 km) of other popular sights such as South African National Gallery. This 123-room, 3-star hotel welcomes guests with 2 outdoor pools, free breakfast, and free in-room WiFi. Table Mountain and Greenmarket Square are also near this Cape Town hotel.
Start your day off right with a free buffet breakfast offered each morning. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
The 123 air-conditioned rooms feature kitchens with refrigerators and microwaves. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, free bottled water, and safes are other standard amenities.
Guests of Best Western Cape Suites Hotel enjoy features like 2 outdoor pools, free WiFi in public areas, and a conference center. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a seasonal outdoor pool, a computer station, and laundry facilities.
Reviews from Trip Advisor
57% of guests recommend this hotelTotal of 302 reviews