Holiday Inn BERN-WESTSIDE by IHG

4.0 star property
Family-friendly Bern hotel connected to a shopping center, steps from Westside

Choose dates to view prices

Photo gallery for Holiday Inn BERN-WESTSIDE by IHG

Outdoor pool
Front of property
Restaurant
Point of interest
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Room service
  • Air conditioning
  • Breakfast available

Explore the area

Map
Riedbachstrasse 96, Bern, BE, 3027
  • Westside
    ‪1 min walk‬
  • Federal Palace
    ‪7 min drive‬
  • Wankdorf Stadium
    ‪8 min drive‬
  • Bern (BRN-Belp)
    ‪19 min drive‬

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Room options

Standard Room, 1 Queen Bed (High Floor)

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(11 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Bern

Located in Bethlehem, Holiday Inn BERN-WESTSIDE by IHG is adjacent to Westside and within a 10-minute drive of other popular attractions like Federal Palace. This 144-room, 4-star hotel has a full-service spa, a water park, and a restaurant. It's connected to a shopping center in central Bern, and a short drive from Trans Swiss Trail and Bundeshäuser.

What's nearby

  • Westside - 1 min walk - 0.0 miles
  • Federal Palace - 7 min drive - 4.3 miles
  • Wankdorf Stadium - 8 min drive - 5.8 miles
  • Berner Munster - 8 min drive - 4.7 miles
  • Bern Rose Garden - 8 min drive - 5.8 miles

Getting around

  • Guemmenen Station - 12 min drive
  • Bern (BRN-Belp) - 28 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Migros - ‬12 min walk
  • ‪Glatz im Westside - ‬1 min walk
  • ‪Spiga - ‬1 min walk

About this property

Holiday Inn BERN-WESTSIDE by IHG

Family-friendly Bern hotel connected to a shopping center, steps from Westside
At Holiday Inn BERN-WESTSIDE by IHG, guests have access to a full-service spa, a water park, and free WiFi in public areas. Self parking is offered for CHF 19 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a 24-hour business center, a kids' club, and a computer station.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. Coffee makers, free newspapers, and safes are also standard.
Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

Bernaqua has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CHF 19 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • 1

Things to do

  • Children's club
  • Designer stores
  • Full-service spa
  • Playground
  • Shopping mall
  • TV in common areas
  • Water park
  • Winery release events

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's club (surcharge)
  • Children's toys
  • High chair
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (30 inches high)
  • Low-height counter and sink (25 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from August 25 2025 to September 5 2025 (completion date subject to change). The following areas are affected:
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CHF 50 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Covered self parking fee: CHF 19 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 50 per night
  • Facilities fee: CHF 10 per person and includes use of: swimming pool

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Holiday Inn BERN-WESTSIDE
Holiday Inn Hotel BERN-WESTSIDE
Holiday Inn Bern-Westside Hotel Bern
Holiday Inn BERN-WESTSIDE Hotel
Holiday Inn BERN WESTSIDE

Frequently asked questions

Is a free cancellation option available at Holiday Inn BERN-WESTSIDE by IHG?

Holiday Inn BERN-WESTSIDE by IHG provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn BERN-WESTSIDE by IHG?

As of Jul 9, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn BERN-WESTSIDE by IHG on Aug 3, 2025 start from $183.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn BERN-WESTSIDE by IHG?

This hotel is situated in Bethlehem, just steps from Westside. You'll also find Botanical Garden and Bern Town Hall within a short drive.

Is parking available on site at Holiday Inn BERN-WESTSIDE by IHG?

Yes, secured parking is offered for CHF 19 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is a spa located at Holiday Inn BERN-WESTSIDE by IHG?

Bernaqua is the hotel's spa and services include deep-tissue massages, hot stone massages, and aromatherapy.

Does Holiday Inn BERN-WESTSIDE by IHG have a casino?

No, Holiday Inn BERN-WESTSIDE by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn BERN-WESTSIDE by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Holiday Inn BERN-WESTSIDE by IHG?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Holiday Inn BERN-WESTSIDE by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn BERN-WESTSIDE by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn BERN-WESTSIDE by IHG serves buffet breakfast for a surcharge each morning at 1.

Does Holiday Inn BERN-WESTSIDE by IHG allow pets to stay for free?

Yes, dogs can stay for free at Holiday Inn BERN-WESTSIDE by IHG.

Does Holiday Inn BERN-WESTSIDE by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Holiday Inn BERN-WESTSIDE by IHG?

The closest major airport to Holiday Inn BERN-WESTSIDE by IHG is Bern (BRN-Belp), which is 16.7 mi away (28 minutes by car).

Can I book a room with a balcony at Holiday Inn BERN-WESTSIDE by IHG?

No, you won't find guestrooms with balconies at Holiday Inn BERN-WESTSIDE by IHG.

Holiday Inn BERN-WESTSIDE by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 323 out of 702 reviews
Rating 8 - Good. 298 out of 702 reviews
Rating 6 - Okay. 58 out of 702 reviews
Rating 4 - Poor. 19 out of 702 reviews
Rating 2 - Terrible. 4 out of 702 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, DARLINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Access to Bern Aqua facilitaties was great bonus. A little bit out of old Bern but good transportation via train or tram.
Stayed 4 nights in Mar 2025

10/10 Excellent

vicki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at this Holiday Inn. Their front office staff are great but Serena is amazing. Any question I had she answered thoroughly and she anticipated our next leg and had samples waiting for us to choose the trains we liked best and their departure times. It made it so easy to book the correct train and time. I asked if there was ice and she said no but got a bag of ice for us each day we were there. She went above and beyond everyday and never tired of us asking questions. She is a huge benefit to Holiday Inn. Her outstanding service makes me want to stay there every time we go to Switzerland.
Stayed 3 nights in Mar 2025

10/10 Excellent

Irma Rojas

Stayed 4 nights in Dec 2024

2/10 Terrible

Kory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced. Very expensive
Stayed 4 nights in Oct 2024

4/10 Poor

Lisa

Stayed 1 night in Sep 2024

10/10 Excellent

Luc

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a big mall. Public swimming pool. Clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Fahmida

Stayed 1 night in Jul 2024

10/10 Excellent

Eleftherios

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good. The access to the Aqua Park is a highlight. It's next to a mall so quite convenient if you want to do some shopping. Also not far for the city center, easily accessible by tram.
Stayed 2 nights in May 2024

8/10 Good

Lukasz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very clean and comfy

Everything was great apart from that the aircon is not working very well, it was a bit too hot.
Stayed 1 night in Apr 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location

This was a great stay as we were traveling through Switzerland on our way to France. Amazing location, as the train station is right outside the door, and there is direct access to the mall for eating and shopping. The room was very nice and clean, and the staff are super friendly!
Stayed 1 night in Feb 2024

10/10 Excellent

Nancy

Stayed 2 nights in Mar 2024

10/10 Excellent

Razvan Stefan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great swimming park
Stayed 2 nights in Feb 2024

4/10 Poor

Michael

Business traveler
Liked: Cleanliness
Disliked: Room comfort

Not worth the money

The first room shower drain didn't work and nearly floodwd the bathroom. The 2nd room had no soap in the dispensers and the air conditioner was stuck at 25 C (very uncomfortable unless you like to sleep naked without blankets). Staff was sympathetic but in the end nothing they ckuld do and was too late in the evening to change rooms again. Hotel manager reached out after comment sent to Corporate and insulted my ability to operate an air conditioner rather than try to remediate the issue. NOT worth the 200 CHF for the room, restaurant was really nice but expensive too. 80 CHF for 2 Chicken Caesar Salads and 2, 100ml glasses of wine.
Stayed 1 night in Nov 2023

10/10 Excellent

Ueli

Stayed 6 nights in Oct 2023

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can you say. Got to be best place to stay. Got everything for everyone. Transport links are superb and free as part of hotel. Having a mall next door awesome. And the waterpark, got to be best, love the salt water immersion pool
Stayed 2 nights in Sep 2023

2/10 Terrible

sabileh

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Diane

Stayed 2 nights in Aug 2023

8/10 Good

alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Decent stay

Hotel ok, rooms very small, ours didn't have the right beds on check in. Clean and tidy, can also use the pools and spa in the Westside resort which is really good- Bernaqua if people are interested, great for kids
Stayed 2 nights in Aug 2023

8/10 Good

Daniel

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Jul 2023

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with a perk!

Our family of 6 enjoyed staying at the Bern-Westside Hotel. It's comfortable, clean, and attached to a mall, and we received a 3-hour ticket to enjoy daily the Bernacqua Water Park located inside the mall. The kids and I had a blast! Public transportation to Bern’s Old Town is plenty and about 20 minutes. We recommend this hotel! PS: the only downside is that we requested foldable beds for our rooms to accommodate 2 children (16 and 11 years old) and the hotel staff said that it was not possible. When we got there, there were 2 foldable beds in two of the 3 rooms that we have booked. Thus, we booked unnecessarily the third room after the staff said that each room could accommodate only 2 guests.
Stayed 3 nights in Jul 2023

10/10 Excellent

Claudine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the Bern Westside mall and the train station. We had a wonderful stay and will definitely consider this hotel again if we go back to Bern. The train ride from main Bern station to Bern Westside is short. Definitely take advantage of the Bern visitor card the hotel gives you! Excellent location and the staff are sooo wonderful!
Stayed 3 nights in Aug 2023