Holiday Inn BERN-WESTSIDE4.0 out of 5.0
Recent guest reviews
Very conveniently located near the motorway and about 9 kms from the center. The hotel is modern, clean and comfortable. Room sizes are ok for Switzerland (usually you will find them very small). It has a parking as a part of the parking in the shopping centre next to it.
We arrived the hotel on 15 Sep 2017 and stayed for 2 nights. This hotel is value for money in case travellers don't mind staying not close to the Bern station. It's actually around 10 mins away from the Bern station by train. More importantly, there is a big shopping mall next to the hotel, in which there are mainly restaurants with reasonable price. These provide more options to the travelers in addition to the restaurants at the hotel. The environment of the room is good and it is very clean.
The Hotel has everything. Nice Restaurants, Clean Rooms, Free Train tickets for local visiting, A big mall right next door. We stayed here for 2 days using IHG points and it was a very comfortable stay
A very good solution if you prefer to stay slightly out of the city centre and rely on the wonderful ( and free) train service which is just outside the hotel and is an excellent service. Room is pretty comfortable with a nice bathroom. Breakfast is ok. It is also very handy because it is part of a very nice shopping mall complex
This is an average hotel with average breakfast. The only plus point is the hotel is located next to the metro station which takes 10mins to reach Bern Main station.Thereis a shopping mall attached to the hotel. It's a high end mall and it is a very good mall with lots of restaurants, cinema and shops. There is a spa also and hotel guest get to use it for free. Must visit the spa with family, it's out of this world!! It's huge and has amazing swimming pool and water slides for all ages to enjoy. The hotel is average because while the day we checked in the same day in the evening I was sleeping and a mainland Chinese guest was trying to pick my dooras the hotel staff gave them the same room in which I checked in. Too much confusion, the lady didn't speak English so I took her down through sign language and then got her room sorted out for her. The Ng I receive from the desk was a sorry. Secondly we were there for 5 nights and this hotel is not meant for family. Everyday when we would return back whether it was 4in the afternoon or 7 in the evening or 10 at night, our teenage kids and us could hear neighbors having wild sex and making so much noise that everyone could hear in the corridor.It was very embarrassing. The walls are thin and this seems more like a sex hotel then a proper hotel. But yes, location is good and area is very Porsche. They have a nice coffee shop, evening drinks and desserts are mind blowing.Other than that the breakfast is average. Such a big hotel only one toaster and this is a problem with all Holiday Inn Hotels I guess. We stayed away from the main city centre because it's quite and less people and clean. The area is extremely upscale and the hotel is right outside the station called: Westside Brunen. The train you need to take is called "BLS" they run only from platform 13 or 14 from the main station, small coach trains operate like metro and takes you to all the districts within Bern, you can reach most places under 30 mins but westside is only a 10 min very short train or tram or bus ride. But the area is good to stay but this is the only hotel in this area!!
If you are not spending a lot of time in the room, this is a clean and nice hotel that is attached to s big mall. Pleasant stay, the front desk and everyone was wonderful. Breakfast was standard with fruits and cereals, coffee,milk,juice. Good wifi.
We stayed there during vacation with a group tour. The room is very clean and nice. The coffee facilities is very good. Breakfast is also nice. The room is with fabulous field view, not sure what kind of plant. It is impressive.
Great value. You get free admission to the Aquaworld/Pool/Fitnesscenter in the mall adjacent to the hotel (3hrs per day). The trains/trams and buses stop right in front of the hotel and every guest gets tickets for free for the Bern area! The breakfast is good and so are the other meals, but don't forget to visit any of the fantastic restaurants in Bern (e.g. Zimmermania). They also have an outside area where you can enjoy your drink and watch people. Clean rooms and really helpful staff complete the experience. We really appreciated the fact that we could bring our dog! Btw, the mall is icing on the cake, especially on a rainy day.
This hotel was a big disappointment. I stayed here while on a tour through Austria and Switzerland, I was traveling with about 40 people. On arrival it was an extremely hot day so I went to reception after checking in to ask how I could access the pool. The lady behind the counter was firm and told me without any negotiation that I could not use the pool as I was part of a tour group and too many people from the group would want to use the pool. She then went on to explain she only had a limited number of wristbands that allowed access to the pool and I could not have one. Despite the fact not one other person on my tour knew there was a pool (or gym) I was told, "sorry" but you cannot use it. I then asked if I could use the gym instead and was told no I would have to pay extra to do so. Extremely disappointing - they should use common sense instead of denying a paying customer a quick swim on a hot day and then hitting them with additional charges to use a pool. It's located in a poor location too, directly opposite a railway line. I definitely won't be staying here again. The woman behind the counter was so rude, the staff need to know how to better deal with paying customers.
Nice hotel, room ,etc but totally dislike the elevators! Only two tiny elevators for some 7-8 floor big hotel. Not a good elevator to ride if you are claustrophobic. To make it worse each guest has to slip a room card to press a floor which would be a nightmare if there are 4 guests with different floors. but nice hotel.
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Outdoor pool and indoor pool
- Health club
Holiday Inn BERN-WESTSIDE places you within a 15-minute drive of popular attractions such as Bundeshaus and Stade de Suisse Wankdorf. This 4-star hotel has 144 guestrooms and offers conveniences like a restaurant, an outdoor pool, and an indoor pool. Bern Art Museum and Paul Klee Museum are also within a 15-minute drive of this Bern hotel.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.
The 144 rooms are air-conditioned and have coffee makers and safes. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers.
Holiday Inn BERN-WESTSIDE features an indoor pool, an outdoor pool, and a health club. Self parking is available for CHF 25.00 per day. A multilingual staff is on hand to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and a conference center.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 477 reviews