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Recent guest reviews

Great property great service.

The staff were amazing and made for a great experience!

The overall exoerience at the Westin Regina Hotel was excellent. The only downside is the overpriced food options availavble at the resort.

I like

The air conditioning sucked

I really enjoyed my stay here. The staff and service, food, location, pools, my room with ocean view, the bathroom. I have no complaints at all! I will definitely stay here again.

Beautiful resort on the beach at a reasonable price

A little dated but overall it was pleasant.

Property is updated and the best part is that it’s not congested with a lot of people and you can relax and actually have a pleasant stay. Only upside was the AC wasn’t working properly wouldn’t turn off or change setting .

Excellent staff, super clean

Hh

Very friendly staff, beautiful hotel and rooms, clean

Outstanding resort and service.

It was a pleasant surprise. Beach is very nice and overall the installation are great. Staff is amazing, food is good and rooms are very clean. Is great for families and close to the airport.

We enjoyed our stay at The Westin. The staff was really nice and our view from the room was amazing.

Great location. Great pools , good food! With Great prices

The views were spectacular, and the pools were very nice. The staff was very hospitable.

Boulevard Kukulcan Km 20 Cancun QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Downtown Cancun, The Westin Resort & Spa, Cancun is within a 15-minute drive of popular attractions such as Langosta Beach and Tortuga Beach. This 379-room, 4-star condo resort has 6 outdoor pools along with a full-service spa and a restaurant.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11:30 AM.


Rooms

Each condo has an array of amenities, including a coffee maker, free bottled water, and a laptop-compatible safe. An LED TV comes with cable channels, and guests can stay connected with free WiFi. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a phone, an ironing board, and a desk.


Property features

Guests of The Westin Resort & Spa, Cancun have access to a full-service spa, 6 outdoor pools, and a children's pool. Free valet parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this beach condominium resort include a gym, a sauna, and free WiFi in public areas.

Room options

Room, 1 King Bed, Ocean View

1 King Bed | Sleeps 2

Suite, 1 Bedroom, Non Smoking, Ocean View

1 King Bed | Sleeps 2

Suite, 1 Bedroom, Ocean View

1 King Bed | Sleeps 2

Room, 1 King Bed, Lagoon View

1 King Bed | Sleeps 2

Guest reviews for The Westin Resort & Spa, Cancun

Everyone (24) Couples (14) Family (24)
5
Everyone

Great property great service.

By on Jul 9, 2022

Review comment responded on Jul 15, 2022

Dear Nesar, thank you for choosing The Westin Resort & Spa Cancun for your holidays. It will be an honor for Westin Cancun to have you back and provide you with the hospitality and warmth that characterizes us on your next visit. Be well,

5
Friends

The staff were amazing and made for a great experience!

By on Jul 4, 2022

Review comment responded on Jul 5, 2022

Dear Yesenia, we are delighted that you had the opportunity to stay at The Westin Resort & Spa Cancun and that you had a wonderful experience. It will be an honor for Westin Cancun to have you back and provide you with the hospitality and warmth that characterizes us on your next visit. Be well,

5
Family

The overall exoerience at the Westin Regina Hotel was excellent. The only downside is the overpriced food options availavble at the resort.

By on Jun 25, 2022

Review comment responded on Jun 27, 2022

Dear Claudia, we are delighted that you had the opportunity to stay at The Westin Resort & Spa Cancun and that you had an excellent experience. We thank you for your valued feedback and we hope to have the honor to serve you again whenever your travels bring you back to Cancun. Be well,

5
Family

I like

By on Jun 24, 2022

Review comment responded on Jun 25, 2022

Dear Nora, we are delighted to know you had a great time at our resort. It will be an honor for Westin Cancun to have you back and provide you with the hospitality and warmth that characterizes us on your next visit. Be well,

3
Friends

The air conditioning sucked

By on May 29, 2022

Review comment responded on Jun 13, 2022

Dear Lashanda, thank you for choosing The Westin Resort & Spa Cancun for your most recent holidays, and for taking the time to share your valued feedback with us. Our goal is always to exceed the expectations of our guests by offering memorable experiences, and we deeply regret to learn that this has not been the case during your visit to our Resort. We understand that your room becomes your sanctuary during your holidays, a place to rest and renew for the following day's activities. We deeply apologize if this was interrupted, and we would like to share, that we have been working on a long-term project for renovations to update all our facilities. We thank you for your valued feedback and we hope to have the honor to serve you again whenever your travels bring you back to Cancun and could reinstate your trust in our services. Be well,

5
Everyone

I really enjoyed my stay here. The staff and service, food, location, pools, my room with ocean view, the bathroom. I have no complaints at all! I will definitely stay here again.

By on May 17, 2022

Review comment responded on Jun 14, 2022

Dear Mary Alyanna, thank you for choosing to stay at The Westin Resort & Spa Cancun for your most recent family holidays. It will be an honor for Westin Cancun to have you back and provide you with the hospitality and warmth that characterizes us on your next visit. Be well,

5
Family

Beautiful resort on the beach at a reasonable price

By on May 14, 2022

Review comment responded on May 17, 2022

Dear Charles, thank you for choosing The Westin Resort & Spa Cancun as your host for the most recent holidays. We are glad to know you had 5-star relaxing experience with us. Looking forward to seeing you again very soon to create new unforgettable memories. Be well,

1
Everyone

By on May 3, 2022

4
Everyone

A little dated but overall it was pleasant.

By on Mar 27, 2022

Review comment responded on Apr 9, 2022

Dear Carlos Dontae, thank you for choosing The Westin Resort & Spa Cancun as your host for the most recent holidays. We are delighted to know you had an overall pleasant stay. We would like to share, that we have been working on a long-term project for renovations to update all our facilities. We hope to have the honor to serve you again whenever your travels bring you back to Cancun and could reinstate your trust in our services and provide you with a 5 stars experience. Be well,

5
Family

Property is updated and the best part is that it’s not congested with a lot of people and you can relax and actually have a pleasant stay. Only upside was the AC wasn’t working properly wouldn’t turn off or change setting .

By on Feb 4, 2022

Review comment responded on Feb 5, 2022

Dear Manuel, thank you for choosing Westin Resort & Spa Cancun as the host of your most recent holidays. We are delighted to know you had a relaxing and renewing stay with us, and we apologize for the details experienced with the AC. We hope to have the opportunity to host you on a future visit to Cancun. Be well,

The Westin Resort & Spa, Cancun

Boulevard Kukulcan Km 20, Cancun, QROO 77500
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