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The Westin Resort & Spa, Cancun

4.0 star property

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Photo gallery for The Westin Resort & Spa, Cancun

On the beach, sun loungers, beach umbrellas, beach massages
Couples treatment rooms, hot tub, steam room, body treatments
4 outdoor pools, free cabanas, pool umbrellas
Presidential Suite, 1 Bedroom, Ocean View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board
3 restaurants, breakfast served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪3 min drive‬
  • Place, El Rey Ruins
    ‪4 min drive‬
  • Place, Delfines Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Balcony)

Deluxe Room, 2 Double Beds, Ocean View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Ocean View (Balcony)

8.4 out of 10
Very good
(38 reviews)
  • Ocean view
  • 582 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(83 reviews)
  • Ocean view
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Lagoon View (Balcony)

Deluxe Room, 2 Double Beds, Lagoon View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Lagoon View (Balcony)

8.4 out of 10
Very good
(12 reviews)
  • Lagoon view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Lagoon View (Balcony)

Deluxe Room, 1 King Bed, Lagoon View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Lagoon View (Balcony)

9.4 out of 10
Exceptional
(12 reviews)
  • Lagoon view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Lagoon View

Junior Suite, 1 Bedroom, Lagoon View | Pillowtop beds, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom, Lagoon View

9.6 out of 10
Exceptional
(4 reviews)
  • Lagoon view
  • 617 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View (Balcony)

Deluxe Room, 1 King Bed, Ocean View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Ocean View (Balcony)

8.4 out of 10
Very good
(21 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Living area | LED TV

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 1247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Living area | LED TV

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 1247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Ocean View (Balcony)

Presidential Suite, 1 Bedroom, Ocean View (Balcony) | Living area | LED TV

Presidential Suite, 1 Bedroom, Ocean View (Balcony)

  • Ocean view
  • 3487 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Lagoon View

8.4 out of 10
Very good
(75 reviews)
  • Lagoon view
  • 455 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Lagoon View

8.2 out of 10
Very good
(105 reviews)
  • Lagoon view
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(57 reviews)
  • Ocean view
  • 455 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a mile (2 km) of Iberostar Cancun Golf Course, The Westin Resort & Spa, Cancun is within 2 miles (3 km) of other popular sights such as El Rey Ruins. This 379-room, 4-star condo resort has 4 outdoor pools along with a full-service spa and 3 restaurants.
View more Condo Resorts in CancunOpens in a new window

What's nearby

  • Nichupté Lagoon - 3 min walk - 0.2 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.2 miles
  • Iberostar Cancun Golf Course - 3 min drive - 1.8 miles
  • El Rey Ruins - 4 min drive - 2.0 miles
  • Delfines Beach - 4 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Taco Arte Restaurant - ‬4 min drive
  • ‪Royal Solaris Cancun - ‬14 min walk
  • ‪La Estancia - ‬5 min drive
  • ‪Soluna Bar - ‬5 min drive

About this property

The Westin Resort & Spa, Cancun

Guests of The Westin Resort & Spa, Cancun have access to a full-service spa, 4 outdoor pools, and a children's pool. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this beach condominium resort include a 24-hour gym, a sauna, and outdoor tennis courts.
Each condo has an array of amenities, including a coffee maker, free bottled water, and a safe. An LED TV comes with cable channels, and guests can stay connected with free WiFi. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a phone, an ironing board, and a desk. Change of bedsheets is available on request.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

Is free cancellation available at The Westin Resort & Spa, Cancun?

The Westin Resort & Spa, Cancun provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Westin Resort & Spa, Cancun?

As of Feb 25, 2026, prices found for a 1-night stay for 2 adults at The Westin Resort & Spa, Cancun on Mar 9, 2026 start from 159.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of The Westin Resort & Spa, Cancun?

This condo resort is situated in Zona Hotelera within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Nichupté Lagoon. You'll also find Iberostar Cancun Golf Course and Delfines Beach within a short drive.

Is parking available on site at this condo resort?

Yes, self parking is offered for free at the condo resort. Accessible parking is also available for guests.

Is there a spa at The Westin Resort & Spa, Cancun?

There is a full-service spa available for guests to enjoy and services include beach massages, deep-tissue massages, aromatherapy, and couples treatments.

Does The Westin Resort & Spa, Cancun have a casino at the property?

No, The Westin Resort & Spa, Cancun doesn't have a casino.

Is there an indoor pool at The Westin Resort & Spa, Cancun?

No, this condo resort doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

Is The Westin Resort & Spa, Cancun a good place to stay for couples?

This beachfront condo resort offers plenty of amenities for couples including 4 outdoor pools, a poolside bar, and 3 restaurants.

Are there hot tubs at The Westin Resort & Spa, Cancun?

Yes, this condo resort has a spa tub.

Does The Westin Resort & Spa, Cancun feature a restaurant that includes a breakfast menu?

Yes, The Westin Resort & Spa, Cancun has 3 restaurants, and serves breakfast for a surcharge.

Does The Westin Resort & Spa, Cancun allow pets to stay for free?

No, pets aren't allowed at The Westin Resort & Spa, Cancun though service animals are welcome.

Does this condo resort have connecting rooms?

No, this condo resort doesn't feature connecting guestrooms.

Where is the closest airport to The Westin Resort & Spa, Cancun?

The closest major airport to The Westin Resort & Spa, Cancun is Cancun Intl. Airport (CUN), which is 7.4 mi away (12 minutes by car).

Are there rooms with balconies at The Westin Resort & Spa, Cancun?

Yes, some condo units at The Westin Resort & Spa, Cancun offer a furnished balcony and may feature ocean views.

Does The Westin Resort & Spa, Cancun have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at The Westin Resort & Spa, Cancun.

The Westin Resort & Spa, Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1533 out of 2732 reviews
Rating 8 - Good. 643 out of 2732 reviews
Rating 6 - Okay. 302 out of 2732 reviews
Rating 4 - Poor. 119 out of 2732 reviews
Rating 2 - Terrible. 135 out of 2732 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeffery

Liked: Cleanliness, amenities, property conditions & facilities
It was great! Everything! Great location! Food! Staff! Pool entertainment!!!
Stayed 5 nights in Jan 2026

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
great resort! very accommodating!
Stayed 3 nights in Feb 2026

10/10 Excellent

Niurka

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Since we arrived, Mr. Abraham open the door of the vehicle and we felt right at home. EVERYONE was courteous, were ready to welcome you, offer any services and suggestions. Rooms were spotless and they offered to clean rooms or complementary waters every day. The installation is beautiful, pools the beach area, restaurants, lobby. Family oriented with games for everyone, but other pools in case you wanted to hand out with adults only. Will return for sure.
Stayed 4 nights in Feb 2026

6/10 Okay

Johanna

Liked: Staff & service
A few upgrades to the facility would have enhanced my stay but overall I was satisfied.
Stayed 1 night in Sep 2025

4/10 Poor

hemanth

Stayed 7 nights in Dec 2025

8/10 Good

Filiberto

Traveled with family
Liked: Cleanliness
Good
Stayed 1 night in Dec 2025

8/10 Good

Andres

Stayed 4 nights in Oct 2025

10/10 Excellent

Arturo

Liked: Cleanliness, property conditions & facilities
Expensive
Stayed 3 nights in Nov 2025

10/10 Excellent

Les

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Carlos

Stayed 3 nights in Nov 2025

10/10 Excellent

Camille

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and very accomadating. clean room hotel amenities overall propertyvwas clean and inviting
Stayed 3 nights in Nov 2025

10/10 Excellent

Ezgi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice
Stayed 5 nights in Nov 2025

8/10 Good

Lihua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, easy to take bus to town, service is very good. Facility is kind old, food is good but not great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Charles, Ruther Glen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely wonderful. The staff is amazing. I will not stay anywhere else while visiting Cancún.
Stayed 3 nights in Nov 2025

6/10 Okay

Diana

Stayed 5 nights in Nov 2025

10/10 Excellent

John

Great staff and a great location
Stayed 3 nights in Nov 2025

8/10 Good

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great but the concierge is just a guy selling timeshares. They won’t take no for an answer so you have to be rude. Then they called my hotel room to try again and I just hung up. Other than that, great beach access and pool area. Sports bar does not have a vpn to get American channels for college football so plan accordingly l
Stayed 4 nights in Nov 2025

10/10 Excellent

Juan Ulises Lopez

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent customer service.
Stayed 6 nights in Nov 2025

8/10 Good

Junha

Stayed 2 nights in Nov 2025

2/10 Terrible

Jorge

Disliked: Cleanliness, property conditions & facilities
Shower water all time the water was colder
Stayed 6 nights in Nov 2025

10/10 Excellent

Melecio

Stayed 2 nights in Nov 2025

6/10 Okay

Kishore

Everything was all right other than the room they offered was not lagoon view room. I booked lagoon view room but the one I got was parking view one
Stayed 5 nights in Nov 2025

8/10 Good

Brandy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly, our room was spacious and clean with a comfortable bed. The amenities were great with a decent gym, several pools, a hot tub and right on the beach. It was easy to figure out the local busses to take us downtown or to the club zone. The food was great, if pricy. Drinks were very expensive, but there was an Oxo nearby where we could get cheap cervesa.
Stayed 8 nights in Nov 2025

6/10 Okay

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Delfino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything fine except they were painting our floor and smell of paint was intense
Stayed 6 nights in Nov 2025

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