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Located in Hotel Zone, The Westin Resort & Spa Cancun is within 2 miles (3 km) of popular attractions such as El Rey Ruins and Delfines Beach. This 379-room, 4-star resort has 6 outdoor pools along with a full-service spa and 4 restaurants. It's on the beach and also near Maya Cancun Museum and Wet n' Wild Cancun.

Dining

This resort is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11:30 AM.

Rooms

The Westin Resort & Spa Cancun's 379 rooms are air-conditioned and provide minibars, coffee makers, and free bottled water. LED TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are also standard.

Property features

Guests of The Westin Resort & Spa Cancun have access to a full-service spa, 6 outdoor pools, and a children's pool. You can take advantage of free valet parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a health club, a spa tub, and a sauna.

Highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

The Westin Resort & Spa Cancun

Boulevard Kukulcan Km 20 Cancun QROO 77500

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at The Westin Resort & Spa Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • 24-hour room service
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

  • Tennis

Lessons/classes/games

  • Aerobics
  • Pilates

Not included

  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Minibar
  • Room service
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Hotel Amenities

This property offers both all-inclusive and room-only rates. Meals and beverages at on-site dining establishments, taxes, and gratuities are included in all-inclusive rates.

The Heavenly Spa by Westin provides massage, body wraps and scrubs, and facials--as well as hair and nail care and waxing--and includes a Vichy shower, women's and men's saunas and steam rooms, and a relaxation lounge containing a 3.75-meter-diameter (13-foot) spa tub. The spa's fitness center (daily surcharge) contains free weights, weight machines, and cardio machines with televisions and headphones. A mirror-lined workout studio offers complimentary spinning, aerobics, and Pilates classes. A business center includes three computers with high-speed Internet connections (surcharge).

The Westin Kids Club, located on the lagoon side of the property, offers indoor and outdoor activities for guests (ages 4-12). A traditional Mayan sauna, known as a temazcal, on the lagoon beach features heated volcanic stones, aromatic scents, and soothing music (surcharge). The hotel purifies its water.

Opened in August 2006, the Westin Workout Powered by Reebok facility provides fitness opportunities for adult guests.

  • Poolside bar 
  • Children's pool 
  • Spa tub 
  • Full-service spa 
  • Steam room 
  • Sauna 
  • Free newspapers in lobby 
  • Health club 
  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Bar/lounge 
  • Business center 
  • Conference space 
  • Meeting rooms 13 
  • Express check-in 
  • Total number of rooms - 379 
  • Multilingual staff 
  • Porter/bellhop 
  • Express check-out 
  • Safe-deposit box at front desk 
  • 24-hour front desk 
  • Number of floors - 6 
  • Gift shops or newsstand 
  • Shopping on site 
  • Hair salon 
  • ATM/banking 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Tennis on site 
  • Wedding services 
  • Fitness facilities 
  • Number of outdoor pools - 6 
  • Free WiFi 
  • Children's club 
  • Luggage storage 
  • Concierge services 
  • Laundry facilities 
  • Free valet parking 
  • Garden 
  • Terrace 
  • Number of restaurants - 4 
  • Outdoor tennis court 
  • Free self parking 
  • Spa services on site 
  • Breakfast available (surcharge) 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Room service (24 hours) 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Daily housekeeping 
  • Desk 
  • Pillowtop mattress 
  • Cable TV service 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • In-room massage available 
  • LED TV 

Where to Eat

Sunrise Bar - Located above Caribbean Sea beach. Open late morning to early evening for burgers, pizza, sandwiches, seafood, and Mexican specialties, tropical drinks.

Sunset Bar - Caribbean and lagoon views. Open late morning to early evening for tropical drinks.

Lobby Bar - Specializes in tequilas. Pool table. Television. Open late afternoon to late night.

El Palmar - Multi-level restaurant featuring recessed ceilings, plants, and small trees. Terrace seating. Mexican/Continental menu.

Arrecifes Ristorante - Intimate dinner restaurant featuring Italian cuisine, seafood. Pianist nightly. Dress code: no shorts, athletic shoes.

Sunset Grill - Open-air terrace with Caribbean Sea view. Lunch menu including ceviche bar, salads, sandwiches, burgers, pizza, pasta, steak, Mexican specialties. Dinner menu including ceviche bar, seafood stew, grilled steaks and fish.

Sea & Stones - Located beside the beach under a traditional palapa, this restaurant offers unmatched views of Cancun and the ocean. Its unique concept allows guests to cook items to their desire on hot stones. Beverage specialties include sangrias and local cocktails. Open from midday until late evening.

Brisa/Breeze - Located by the main pool. A wide variety of cocktails and snacks are available at this pool bar. Open from mid-morning until early evening.

Nearby Things to Do

This Cancun Westin features two beaches, one extending 400 meters (437 yards) along the Caribbean Sea and providing morning sun, and the other for afternoon sun extending 100 meters (109 yards) along Nichupte Lagoon, a large body of placid water fringed by mangrove forests lying between Cancún Island and the mainland.

Fresh-water swimming options comprise a 14-meter-square (45-ft) main pool and four triangular pools, two for children, arrayed along a 55-meter (180-ft) terrace. On the lagoon side, the resort features a terrace with a 21-by-5.25-meter (70-by-17-ft) pool cascading into a 7.5-by-6-meter (25-by-20-ft) pool; a sundeck; a deck shaded by trees; and five interlocking cool-water spa tubs on the beach.

Although swimming is not permitted in the lagoon, independent operators on the beach offer personal watercraft and parasailing. Other water sports are available at AquaWorld Marina on the lagoon 4 km (2.5 mi) away. Guests have complimentary use of two rooftop artificial-grass tennis courts during the day, with a surcharge for night play.

The recreational activities listed below are available either on site or near The Westin Resort & Spa Cancun; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Parasailing nearby 
  • Fitness classes on site 
  • Basketball on site 
  • Pilates classes on site 
  • Playground on site 
  • Surfing/boogie boarding on site 
  • Yoga classes/instruction on site 

Spa Services

The Westin Resort & Spa Cancun has a full-service spa featuring beauty services.

  • Hot stone massage 
  • Prenatal massage 
  • Reflexology 
  • Couples treatment rooms 
  • Body wraps 
  • Aromatherapy treatments 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 21

Check-out

Check-out time is noon

Payment types

Pets

  • Pets stay free

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

Pets allowed (no fees)

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 346 and MXN 390 for adults, MXN 176 and MXN 346 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Cancun Westin Resort
  • Westin Cancun
  • Westin Resort Cancun
  • Cancun Westin
  • The Westin Resort Spa Cancun
  • Westin Hotel Cancun
  • Westin Resort & Spa Cancun Hotel Cancun
  • Westin Resort And Spa Cancun

Sunsational Savings

Book a 4-night minimum stay in a "4th Night Free and USD 100 F&B Credit" rate plan and receive the following:

  • 4th night free, reflected at time of booking
  • USD 100 food and beverage credit per stay
  • Free upgrade to the next category
Full details at check-in. Food and beverage credit not applicable for breakfast. Offer cannot be combined with any other promotion. Restrictions may apply.

Free Wi-Fi Offer

Book a stay in an All Inclusive rate plan and receive complimentary in-room wireless Internet access during your stay.

Full details at check-in. Restrictions may apply.


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