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The Westin Cancun Resort & Spa

Property class: 4

Choose dates to view prices

Photo gallery for The Westin Cancun Resort & Spa

An aerial view of a resort with multiple swimming pools, a beach area, and a beachfront promenade.
A seaside restaurant with outdoor seating overlooking the ocean.
A room with large windows, a buffet counter with pastries, and a view of the ocean.
A pool with lounge chairs and umbrellas, overlooking a beach.
A balcony with a view of the ocean, a wicker lounge chair, and a white wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪3 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪4 min drive‬
  • Place, Delfines Beach
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

Room

  • Sleeps 4
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Ocean View

A hotel room with two beds, a desk, a chair, and a balcony with a view.

Deluxe Room, 2 Double Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Lagoon View

A hotel room with a large bed, a TV, a desk with a bowl, a chair, and a view of a body of water through a sliding door.

Room, 1 King Bed, Lagoon View

9.6 out of 10
Exceptional
(4 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Lagoon View

A hotel room with two beds, a TV, a dining area with a view, and a balcony.

Room, 2 Double Beds, Lagoon View

8.6 out of 10
Excellent
(8 reviews)
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Ocean View

A hotel room with two beds, a desk with a computer, a chair, a TV, and a view of the ocean.

Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Balcony, Lagoon View

A hotel room with two beds, a desk, a chair, a view of a body of water, and a balcony.

Deluxe Room, 2 Double Beds, Balcony, Lagoon View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

A hotel room with a bed, a desk, a chair, a TV, a balcony with a view, and a painting on the wall.

Deluxe Room, 1 King Bed, Balcony, Lagoon View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Ocean View

A dining area with a large table set for six, a view of the ocean, and a decorative wall panel.

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom, Lagoon View

A modern hotel room with a large bed, a sofa, a TV mounted on the wall, a view of the sea, and a dining area.

Junior Suite, 1 Bedroom, Lagoon View

  • Lagoon view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk, a chair, a balcony with a view, and a TV.

Deluxe Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Ocean View

A living room with a sofa, a glass coffee table, and a view of the sea through a sliding door.

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Ocean View

A hotel room with a bed, a chair, a table, a view of the ocean, and a balcony.

Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

A modern hotel room with a balcony, a flat-screen TV, a dining area, and a sofa.

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

A modern hotel room with a balcony, a flat-screen TV, a dining area, and a sofa.

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Villa, 2 Bedrooms, Balcony, Ocean View

A hotel room with a large bed, a television mounted on the wall, a small table with a plant, and a view of the ocean through a sliding glass door.

Villa, 2 Bedrooms, Balcony, Ocean View

  • Ocean view
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Presidential Suite, 1 Bedroom, Balcony, Ocean View

A bedroom with a large window, a bed, a nightstand, and a view of the ocean.

Presidential Suite, 1 Bedroom, Balcony, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Lagoon View

A balcony with a view of a body of water, a beach, and distant buildings.

Studio, 1 King Bed with Sofa bed, Balcony, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Balcony, Lagoon View

A hotel room with a bed, a desk with a vase of flowers, a television, and a balcony with a view of greenery and buildings.

Suite, 2 Bedrooms, Balcony, Lagoon View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 3 Bedrooms, Balcony, Lagoon View

A hotel room with a bed, a desk with a vase of flowers, a television, and a balcony with a view of greenery and buildings.

Suite, 3 Bedrooms, Balcony, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Villa, 3 Bedrooms, Balcony, Ocean View

A hotel room with a large bed, a television mounted on the wall, a small table with a plant, and a view of the ocean through a sliding glass door.

Villa, 3 Bedrooms, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Nichupté Lagoon, The Westin Cancun Resort & Spa is within 2 miles (3 km) of other popular sights such as El Rey Ruins. This 379-room, 4-star hotel welcomes guests with 4 outdoor pools, 3 restaurants, and a private beach.

What's nearby

  • Nichupté Lagoon - 3 min walk - 0.2 miles
  • Iberostar Cancun Golf Course - 4 min drive - 1.8 miles
  • Delfines Beach - 5 min drive - 2.2 miles
  • La Isla Shopping Mall - 15 min drive - 7.0 miles
  • Langosta Beach - 30 min drive - 12.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Taco Arte Restaurant - ‬4 min drive
  • ‪Sun Palace - ‬7 min walk
  • ‪Azvl - ‬8 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive

About this property

The Westin Cancun Resort & Spa

Guests staying at The Westin Cancun Resort & Spa enjoy access to 4 outdoor pools, a 24-hour gym, and a sauna. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include outdoor tennis courts, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi and LED TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.
4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Fitness classes
  • Hot tub
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.
Property Registration Number 005-007-000163/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

Is free cancellation available at The Westin Cancun Resort & Spa?

The Westin Cancun Resort & Spa provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Westin Cancun Resort & Spa?

As of Aug 28, 2026, prices found for a 1-night stay for 2 adults at The Westin Cancun Resort & Spa on Sep 3, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of The Westin Cancun Resort & Spa?

This hotel is situated in Zona Hotelera within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Nichupté Lagoon. You'll also find Delfines Beach and Iberostar Cancun Golf Course within a short drive.

Will I be able to park at The Westin Cancun Resort & Spa?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Is there a spa at The Westin Cancun Resort & Spa?

Spa services at the hotel include beach massages.

Does The Westin Cancun Resort & Spa have a casino at the property?

No, The Westin Cancun Resort & Spa doesn't have a casino.

Is there an indoor pool at The Westin Cancun Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

What amenities will couples enjoy at The Westin Cancun Resort & Spa?

This beachfront hotel offers plenty of amenities for couples including 3 restaurants, 4 outdoor pools, and a swim-up bar.

Does The Westin Cancun Resort & Spa have a hot tub?

No, but this hotel does have a sauna.

Does The Westin Cancun Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, The Westin Cancun Resort & Spa has 3 restaurants, and serves breakfast for a surcharge.

Does The Westin Cancun Resort & Spa allow pets to stay for free?

No, pets aren't allowed at The Westin Cancun Resort & Spa though service animals are welcome.

Does The Westin Cancun Resort & Spa have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Westin Cancun Resort & Spa?

The closest major airport to The Westin Cancun Resort & Spa is Cancun Intl. Airport (CUN), which is 7.4 mi away (12 minutes by car).

Can I book a room with a balcony at The Westin Cancun Resort & Spa?

Yes, some guestrooms at The Westin Cancun Resort & Spa offer a furnished balcony and may feature ocean views.

Does The Westin Cancun Resort & Spa have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at The Westin Cancun Resort & Spa.

The Westin Cancun Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1908 out of 3274 reviews
Rating 8 - Good. 739 out of 3274 reviews
Rating 6 - Okay. 350 out of 3274 reviews
Rating 4 - Poor. 125 out of 3274 reviews
Rating 2 - Terrible. 152 out of 3274 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Stacy

Liked: Cleanliness, check-in, communication, listing accuracy
great stay, I will be booking again!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Blanca

Liked: Cleanliness, check-in, communication, listing accuracy
Friendly staff …amazing resort
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jessie

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent staff, great pool and cabana area. Food was really good
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, check-in, communication
Great place
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

PYDI VENKATA RAJESH

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room and friendly staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, check-in, communication, listing accuracy
Absolutely loved my stay here! The staff was phenomenal 😁
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Marquich

Liked: Cleanliness, check-in, communication, listing accuracy
This place was amazing!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Juan Jesus

Liked: Cleanliness, check-in, listing accuracy
Great stay, great service. Great for families.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Don Carnell Turnage,

Liked: Cleanliness, check-in, communication, listing accuracy
Great bang for your buck, away from the madness that can be Cancun! Staff was excellent!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Dena

Liked: Cleanliness, check-in, communication, listing accuracy
The grounds were clean and very friendly people!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Lezert

Liked: Cleanliness, property conditions & facilities
I definitely like all the pools, food and the drinks at the sports bar
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kerry Lee Pitts

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay, clean room with excellent service!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, check-in, communication, listing accuracy
Nice view and location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Brittani

Liked: Cleanliness
Staff is very friendly.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Blondy Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the hotel resort for a 6-day vacation and must admit that it is truly amazing. The staff provided exceptional and attentive service throughout the day and night. & Very friendly The rooms were very clean and comfortable, and the breakfast in the morning was absolutely wonderful.Delicious! The swimming pools are indeed stunning, and with the beach right in front of you, you have over four pools to choose from. The bar and the pool bar are also amazing. The hotel is conveniently located close to the airport and all the malls, outlets, and shopping centers & restaurants. I highly recommend this hotel.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Bria

Liked: Cleanliness, check-in, communication, listing accuracy
Perfect love the hotel will come back
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are a bit older where we stayed but the views were beautiful. The beach was incredible also
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, check-in, communication, listing accuracy
Great beach clean property
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Joemaira

Liked: Cleanliness, check-in, communication, listing accuracy
The hotel was beautiful and felt secure. Transportation was not too far, which made things easier plus staff was helpful and caring.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Carolina

Liked: Cleanliness, check-in, communication, listing accuracy
clean room, staff super nice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, check-in, communication, listing accuracy
Great given the price range.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, check-in, communication, listing accuracy
The room was clean. The staff was very nice and the pool and sports bar food was good.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Emmanuel

Liked: Cleanliness, check-in, communication, listing accuracy
Hotel pool was awesome, beach was nice and clean but waves we're pounding hard
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Angie Samantha

Liked: Cleanliness, check-in
Great staff everything excellent
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, check-in, communication, listing accuracy
Nice property in a quieter part of the hotel zone made for a nice stay
Stayed 1 night in Mar 2026

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