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The Royal Caribbean - An All Suites Resort

3.5 out of 5.0

Recent guest reviews

Another great stay we have stayed there over twelve times. Excellent staff Will be a shame to see it leave the royal family of resorts Hillario You have always gone above and beyond Best bellman ever

Super outdated. Then got switched to another room on my last night for no reason and we get to the other room and it's a mess beds are not made trash is everywhere! Also expensive for nasty food.

We were looking for sun and beach and that we got. The pool facilities and beachfront of the hotel was fantastic. Main lobby etc, very nice. The room was disappointing. The room needed a renovation and it wasn't 2 queen beds-it was 2 twin beds!! So my wife and I snuggled, got friendly and then really needed to sleep in separate beds. Mattresses were old and uncomfortable. The whole resort is a timeshare so all rooms are either B rooms (which we had being small and 2 twin beds) or A rooms which is full kitchen, master kind bed, twice the size but also twice the price. The hotel needed a make over and our understanding is that the lease was coming up so mgmnt hasn't put any money into upgrading the rooms.

Excellent location and facilities. Great timeshare experience

Good memory for our 20th anniversary with my kids.

We had a wonderful time, great pools, ocean view, great size balcony, loved it all.

Been going to the Royal family of resorts for 12 years. I can not imagine going to a different place. Clean, well maintained, all the amenities one would want. Markets on site so no need to go anywhere for supplies. We do not do the all inclusive as we like to cook our own food and fresh fish if caught deep sea fishing. Beach is clean and kept up, service on the beach if wanted is nice. (Cold cervesa) Already making plans for next year.

I was travelling with young cousins in teens and i booked the hotel with my flight reservation and they booked they're flights separate. When arrived at hotel we had one family suite but they don't allow 6 people in one suite. I was told that i will need to get another room since we were 6 people. i asked to speak to Manager so they can give me my room till i book another room through online or get another room at different hotel. i was told i can pay 150 pesos for anyone over 4 people as visitor and they can go in hotel.(visitor hours from 8am to 11pm) manager came and told me that he won't let 6 people go up to room. That other 2 will have to sit in lobby until i book another room. I explained to him how everyone is really tire since we had overnight stay at our connection and that i will pay visitor fee but let all 6 go to room and we have till 11pm to book another room or find another hotel. The manger told me that he won't let 6 people go up and that he won't even give me keys for the room that i had already paid because of that. After i said that i am willing to pay visitor fee, i was told by manager that he is simply not going to let me in the room. i quote " he said its his policy and he won't let other 2 people in hotel regardless". After asking the manager that hotel policy of visitor doesn't mean anything even then the response was that nothing else matter other that what he says. Manager on duty in morning shift.After numerous times asking they allowed us.

Near shopping center, restaurants, activities. Gym should be free because people who work out will be hungry a d will be eating more at your restaurants.

Check out Captain's Cove and Blue Geeko when you are tired of the buffets.

We enjoyed our stay. We were informed upon check in that we would have to switch rooms half way through, which was inconvenient but they were good about it. The facility was clean and view was perfect.

Pros: Clean rooms, beautiful views, friendly staff. Great value and small market on premise. Food in restaurant reasonably priced and delicious. Cons: Murphy beds extremely uncomfortable. No hot tub on premise. They try to charge you for a towel that someone steals so keep a good eye on towels. Overall we had a wonderful time here. Everyone was friendly and rooms were very clean. Housekeeping was amazing. We wouldn't stay here again only because beds were uncomfortable and we love a hot tub at the end of the day.

This hotel is perfect to kick your stress out. Dont expect much from the staff...

We have been visiting the Royal Resorts for many years and they consistently provide a wonderful experience. The water is gorgeous on the beach, but if you go during winter or spring break, be prepared to mark your palapa on the beach as early as 3:00 in the morning. If you don't get there early enough for the palapa, staff will bring you an umbrella, chaise, and table. Due to my scheduling error, we needed to add an extra day to our experience. The reservations department at the Royal Resorts told us there were no availabilities, but Orbitz actually had a listing, which we grabbed, at the neighboring Royal Islander. The transition from the Caribbean to the Islander was seamless and took only a few minutes, for which we thank the Royal Resorts. (I should also mention that Orbitz actually called the resort to inquire about our not having to wait until normal check-in time as we transitioned, which was appreciated.)

Great food, facilities, view, location. But I can totally do without the haggling to purchase a timeshare !

We have never had a bad trip. If you want to get away and relax this is the place.

Great place, well maintained. Beautiful beach and pools. Trips leaving daily to other sites from the lobby. We never left the resort our entire stay.

Great place to stay everything you need is there! All rooms are Ocean view great safe and you don't really need cash everything is changed to your room key pay at the end.. you will need a Visa or Mastercard for them to open a credit line but you can pay however at the end.. I'll be back again for sure.

I have been to this resort about eight times. It is amazing. I love that you can use the other associated properties although some are closing soon. Grounds are kept immaculate. Prices are reasonable.

Went here with my girl friend for 5 days. There were some families, and some couples-who occasionally got rowdy at the pool bar, but for the most part it was quiet and laid back. We often had an entire pool to ourselves in the late afternoon. Ocean side beach was great with a beach bar- drinks were only $3-4 here and at the pool. Service was great- there was a leak in our ceiling and someone came up within 15mins and it was fixed in 10 and never happened again. Maid service was friendly, and check in and check out were relatively quick. The guys at the bar were patient and nice. The only downside to a hotel in this part of Cancun is the surf- it's rough this time of year and there are red flags throughout the coastline so No swimming in the ocean. If you did want to go in there is a sandbar area 30 yards north of the hotel beach that had double yellows. There was also always a cabana (umbrella and chairs/loungers) open on the beach after 12pm right in front of the hotel. We easily took the city bus up and down Hotel Zona for only 10.5 pesos (50 cents). A bus came evr 5-10 minutes and the bus stop is only a few blocks walk from the hotel. We knew when to get off the bus when we could see the Omni Hotel, the Royal Carib is right next to this one, but tucked back there. Made for a really convenient, and worry free vacation. was offered an chance to come back really cheap if we participated in their timeshare presentation, but didn't have the $ up front.

Blvd. Kukulcan, Km. 17, Lote 50 Cancun QROO

Hotel highlights

  • Close to Delfines Beach
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Avenida Kukulkan within a mile (2 km) of Delfines Beach, The Royal Caribbean - An All Suites Resort is within 2 miles (3 km) of other popular sights such as El Rey Ruins. This 207-room, 3.5-star condo resort welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi. On the beach, the condo resort is also close to La Isla Shopping Mall and Maya Cancun Museum.


Dining

This condominium resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

The 207 condos are soundproofed and have an array of amenities, including balconies, microwaves, and coffee makers. Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Free local calls, ceiling fans, and laptop-compatible safes are other standard amenities. Limited housekeeping is available.


Property features

Guests staying at The Royal Caribbean - An All Suites Resort enjoy access to 2 outdoor pools, a fitness center, and outdoor tennis courts. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this beach condominium resort include free WiFi in public areas, a kids' club, and coffee/tea in a common area.

Room options

Double Standard Room

Full 2 | Sleeps 2

2 Bedroom Master Suite with Fully Equipped Kitchen

King 1 | Full 2 | Sleeps 6

Guest reviews for The Royal Caribbean - An All Suites Resort

Everyone (27) Couples (19) Business (1) Family (32) Friends (5) Other (6)
5

treated like a royal

Everyone

Another great stay we have stayed there over twelve times. Excellent staff Will be a shame to see it leave the royal family of resorts Hillario You have always gone above and beyond Best bellman ever

By , from mn on Feb 14, 2018

1

never staying here again

Everyone

Super outdated. Then got switched to another room on my last night for no reason and we get to the other room and it's a mess beds are not made trash is everywhere! Also expensive for nasty food.

By , from seattle on Jan 13, 2018

3

timeshare hotel-small "b" room

Couples

We were looking for sun and beach and that we got. The pool facilities and beachfront of the hotel was fantastic. Main lobby etc, very nice. The room was disappointing. The room needed a renovation and it wasn't 2 queen beds-it was 2 twin beds!! So my wife and I snuggled, got friendly and then really needed to sleep in separate beds. Mattresses were old and uncomfortable. The whole resort is a timeshare so all rooms are either B rooms (which we had being small and 2 twin beds) or A rooms which is full kitchen, master kind bed, twice the size but also twice the price. The hotel needed a make over and our understanding is that the lease was coming up so mgmnt hasn't put any money into upgrading the rooms.

By , from salt lake city on Dec 1, 2017

5

very nice 5 star timeshare

Everyone

Excellent location and facilities. Great timeshare experience

By on Nov 30, 2017

4

nice hotel with children

Everyone

Good memory for our 20th anniversary with my kids.

By , from los angeles on Nov 26, 2017

5

had everything we were looking for.

Everyone

We had a wonderful time, great pools, ocean view, great size balcony, loved it all.

By , from WV on Nov 4, 2017

5

we keep going back.

Everyone

Been going to the Royal family of resorts for 12 years. I can not imagine going to a different place. Clean, well maintained, all the amenities one would want. Markets on site so no need to go anywhere for supplies. We do not do the all inclusive as we like to cook our own food and fresh fish if caught deep sea fishing. Beach is clean and kept up, service on the beach if wanted is nice. (Cold cervesa) Already making plans for next year.

By , from KC on Oct 22, 2017

1

even though great hotel but 0 for manager dealing

Everyone

I was travelling with young cousins in teens and i booked the hotel with my flight reservation and they booked they're flights separate. When arrived at hotel we had one family suite but they don't allow 6 people in one suite. I was told that i will need to get another room since we were 6 people. i asked to speak to Manager so they can give me my room till i book another room through online or get another room at different hotel. i was told i can pay 150 pesos for anyone over 4 people as visitor and they can go in hotel.(visitor hours from 8am to 11pm) manager came and told me that he won't let 6 people go up to room. That other 2 will have to sit in lobby until i book another room. I explained to him how everyone is really tire since we had overnight stay at our connection and that i will pay visitor fee but let all 6 go to room and we have till 11pm to book another room or find another hotel. The manger told me that he won't let 6 people go up and that he won't even give me keys for the room that i had already paid because of that. After i said that i am willing to pay visitor fee, i was told by manager that he is simply not going to let me in the room. i quote " he said its his policy and he won't let other 2 people in hotel regardless". After asking the manager that hotel policy of visitor doesn't mean anything even then the response was that nothing else matter other that what he says. Manager on duty in morning shift.After numerous times asking they allowed us.

By , from maryland on Sep 3, 2017

5

great beach, great pool, excellent breakfast

Everyone

Near shopping center, restaurants, activities. Gym should be free because people who work out will be hungry a d will be eating more at your restaurants.

By on Jul 23, 2017

5

on the beach and easy bus access to shopping

Families

Check out Captain's Cove and Blue Geeko when you are tired of the buffets.

By , from California on Jul 7, 2017