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Recent guest reviews

When we arrived at this property, it was behind a gate and it was very difficult the find. When we stepped in, the entire place was under construction and no workers in sight. No water in the pool. No food at the buffet. We had to leave and book another hotel because this one was not a running hotel.

Would not recommend to anyone. Too far from anything.

Evrything was great, besides the fact that they didnt have a microwave or fridge! The property is Beautiful, the location is secluded from beach! Staff was awesome!

It was false advertising nothing was like the ad on your website the staff was great.

59 Calle Madroño Alamos II Cancun QROO

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Hacienda Madroño Cancun places you within 3 miles (5 km) of popular attractions like Beto Avila Baseball Stadium and Plaza Las Americas. This 79-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free self parking, and a rooftop terrace.


Dining

Enjoy a bite to eat at ARCADIA, the hotel's onsite restaurant.


Rooms

All 79 individually decorated accommodations feature a separate bedroom. 21-inch TVs come with cable channels. Bathrooms offer rainfall showers and slippers.


Property features

At Hacienda Madroño Cancun, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for MXN 350 per person one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a terrace, and a reception hall.

Room options

Superior Quadruple Room

2 King Beds | Sleeps 4

Standard Room

1 Double Bed | Sleeps 2

Guest reviews for Hacienda Madroño Cancun

Everyone (2) Couples (2) Family (1)
1
Partner Couples

When we arrived at this property, it was behind a gate and it was very difficult the find. When we stepped in, the entire place was under construction and no workers in sight. No water in the pool. No food at the buffet. We had to leave and book another hotel because this one was not a running hotel.

By on Dec 18, 2019

Review comment responded on Dec 22, 2019

Thanks for your coments, we are work to hard to atendí your coments. We hope in the nearest future you give us the oportuniry to serve you againg

1
Everyone

By on Jul 21, 2019

Review comment responded on Jul 23, 2019

thank for yor comments.

1
Family

Would not recommend to anyone. Too far from anything.

By on Jul 14, 2019

4
Partner Couples

Evrything was great, besides the fact that they didnt have a microwave or fridge! The property is Beautiful, the location is secluded from beach! Staff was awesome!

By on Jul 4, 2019

Review comment responded on Jul 4, 2019

thank you for your comments, was a really pleasure meet you and serve to you.

1
Everyone

It was false advertising nothing was like the ad on your website the staff was great.

By on Jun 17, 2019

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