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Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property

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Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

2 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
Premium bedding, free minibar items, in-room safe, desk
Lobby
Cafe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Explore the area

View in a map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, Forum Beach
    ‪13 min walk‬
  • Place, Cancun Convention Center
    ‪17 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

  • Lagoon view
  • 1830 sq ft
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 3261 sq ft
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential One Bedroom Suite Sunset View Diamond club

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 1227 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury suite sunset view

9.0 out of 10
Wonderful
(9 reviews)
  • Lagoon view
  • 721 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 3864 sq ft
  • 3 bedrooms
  • Sleeps 11
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view Diamond Club

9.0 out of 10
Wonderful
(41 reviews)
  • Lagoon view
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front

8.6 out of 10
Excellent
(122 reviews)
  • Ocean view
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front Diamond Club

8.8 out of 10
Excellent
(31 reviews)
  • Ocean view
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 4467 sq ft
  • Sleeps 13
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view

8.8 out of 10
Excellent
(133 reviews)
  • Lagoon view
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Suite Ocean Front

9.0 out of 10
Wonderful
(8 reviews)
  • Ocean view
  • 721 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

  • Ocean view
  • 1830 sq ft
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • Ocean view
  • 1227 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Cancun

Located in Zona Hotelera, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and within 15 minutes of other popular attractions like Chac Mool Beach. This 180-room, 4.5-star property has 2 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • Forum Beach - 13 min walk - 0.7 miles
  • Forum By The Sea Mall - 13 min walk - 0.7 miles
  • Cancun Convention Center - 17 min walk - 1.0 mile
  • Caracol Beach - 5 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪The Surfin Burrito - ‬6 min walk
  • ‪El Mirador - ‬9 min walk
  • ‪Snack Grand Park - ‬8 min walk
  • ‪Flor De Sal - ‬8 min walk
  • ‪Coco Bongo Beach Party - ‬12 min walk

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Guests of Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have access to a full-service spa, 2 outdoor pools, and a gym. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Other amenities at this adults-only property include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Furnished balconies, iPod docks, and sitting areas are also standard.
2 outdoor swimming pools are on site along with a health club and a sauna.
The onsite spa has 18 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Agave - Mexican Cuisine
  • C/X Culinary Experience
  • Gourmet Marché
  • Hunter Steakhouse
  • Jade - Asian Cuisine

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 18 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: USD 4.06 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 005-007-006215/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Royalton Cancun Resort All Inclusive

Royalton Cancun All Inclusive

Royalton Suites Cancun Resort All Inclusive

Royalton Suites Resort All Inclusive

Royalton Suites All Inclusive

Royalton Suites Cancun Resort & Spa - All Inclusive Cancun

Royalton Suites Cancun Resort Spa All Inclusive

Royalton Suites Cancun All Inclusive

Royalton Cancun Resort Spa All Inclusive

Royalton Suites All Inclusive

Royalton Chic Suites Cancun

Royalton CHIC Suites Cancun Resort Spa

Royalton Suites Cancun Resort Spa All Inclusive

Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Are there all-inclusive options at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive resort and rates come with à la carte meals plus all onsite activities.

How much does it cost to stay at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only on May 26, 2026 start from $273, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see close to Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

This property is situated in Zona Hotelera within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Chac Mool Beach. You'll also find Forum Beach and Gaviota Azul Beach less than a mile away.

Is there parking available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Yes, self parking is offered for free at the property.

Is there a spa at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

There is a full-service spa available for guests to enjoy and services include couples treatments, mani/pedis, massages, and body treatments.

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have luxury amenities?

Yes, guests can indulge in luxuries such as 2 outdoor pools, 6 restaurants, and a swim-up bar at this property.

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only include a casino on the premises?

No, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only doesn't have a casino.

Is there an indoor pool at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only a good place to stay for couples?

This adults-only property offers plenty of amenities for couples including a beach, 6 restaurants, and 2 outdoor pools.

Are there hot tubs at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

No, but this property does have a sauna.

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only feature a restaurant that includes a breakfast menu?

Yes, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only has 6 restaurants, and serves free buffet breakfast each morning.

Will Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only allow pets to stay for free?

No, pets and service animals aren't allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only.

Are there connecting rooms at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

No, this property doesn't feature connecting guestrooms.

How close is the airport from Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

The closest major airport to Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is Cancun Intl. Airport (CUN), which is 14.5 mi away (26 minutes by car).

Are there rooms with balconies at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Yes, every guestroom at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only comes with a furnished balcony and some offer ocean views.

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only.

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1413 out of 2581 reviews
Rating 8 - Good. 551 out of 2581 reviews
Rating 6 - Okay. 327 out of 2581 reviews
Rating 4 - Poor. 132 out of 2581 reviews
Rating 2 - Terrible. 158 out of 2581 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tori

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
We upgraded to the diamond club which was amazing! Iran our personal helper was amazing with helping set up our dinner reservations!
Stayed 6 nights in May 2026

8/10 Good

Nelson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fun place during the day. Night life on the resort itself could use some improvement. The rooftop club isn’t really included in the all inclusive. You need to pay for drinks or bottle service. Diamond club members get free drinks but it’s well drinks. I think that’s why a lot of people leave the resort for nightlife because they rather go somewhere where the nightlife will be lively not stay on the resort and have to pay for a mediocre club experience with maybe 60 people.
Stayed 3 nights in Apr 2026

6/10 Okay

Dennis

Liked: Staff & service
Better options available. Overcrowded party resort.
Stayed 3 nights in Jan 2026

8/10 Good

Emanuela Nicole

Stayed 4 nights in Feb 2026

8/10 Good

Abigail, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing, but there was never enough lounges for pool area. In fact, pool area should be larger considering the number of rooms they have.
Stayed 3 nights in Feb 2026

10/10 Excellent

Cherelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My boyfriend and I had a wonderful stay at the Royalton Chic. The room was modern, clean and beautifully designed. Food was good, I especially enjoyed the hot wings and quesadillas at the sports bar!! Drinks were great. Foam pool party was so much fun and The beach was clean. 10/10 for us! I would definitely recommended this hotel!
Stayed 4 nights in Feb 2026

2/10 Terrible

Kevin

Stayed 6 nights in Feb 2026

10/10 Excellent

Ana, Miami

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff staring from the bell man front desk to every single person clean great food entertainment amazing
Stayed 3 nights in Feb 2026

6/10 Okay

Angela

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The service was not the best. There were not enough servers or bartenders and they were not very friendly. The upgrade to Diamond club was NOT worth it. We had to wake up early if we wanted to get a seat on the beach or pool. There was not a lot to do on the resort other than sit on the beach or by the pool. The food was not great. We were not a fan that all restaurants required a reservation but the time slots got filled really quickly so it was hard to get a reservation. The elevators were also extremely slow so it took forever to get around the resort.
Stayed 7 nights in Feb 2026

4/10 Poor

Bernice

Traveled with family
Disliked: Cleanliness, property conditions & facilities
When we arrived at the hospitality appeared over the top, however, then we were directed to a marketing person. That was almost insistent on getting me to class to talk about a membership with a hotel. They were persistent. I ended attending. I expended two hours of my vacation time to hear this promotion where they wanted to sell a membership for five and 10 years at 9000 and $14,000 definitely not worth it. Empty bottles and glasses were found on the beach. It was difficult to get towel service. Their bathroom where they meet their prime members didn’t have toilet paper at one point in time at fecal matter on the floor. Their highlighted restaurants had low quality food. The steak definitely not worth it. Empty bottles and glasses were found on the beach. It was difficult to get towel service. Their bathroom where they meet their prime members didn’t have toilet paper at one point in time at fecal matter on the floor. They’re highlighted restaurants had low quality food. The steakhouse called Hunter had a sirloin that was tough to cut that I couldn’t even eat it. And it lacked flavor. There is steamed seafood restaurant was on the rooftop and it looked like a club. The presence in the vibe was very poor and the quality of food was not good. They want to be a high-end hotel and offer VIP services but have a lot of work to do. I decided I won’t even go back. There are plenty of other hotels in Mexico that have lovely people, great restaurants, and are clean.
Stayed 4 nights in Feb 2026

10/10 Excellent

Jermaine

Stayed 2 nights in Feb 2026

8/10 Good

Lakessiah

Stayed 3 nights in Feb 2026

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean facilities, breakfast buffet was great. Only had dinner at the resort once, steak was meh, but the dining experience was good. Great location.
Stayed 4 nights in Feb 2026

8/10 Good

Yeslady Aneris trinidad

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was really nice despite the weather. Only thing is that resort bartenders are limited with cocktails
Stayed 4 nights in Jan 2026

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Go there! You won’t regret it!
Stayed 1 night in Feb 2026

8/10 Good

Alicia

Stayed 3 nights in Feb 2026

4/10 Poor

Bianca

Stayed 2 nights in Feb 2026

10/10 Excellent

Isaac Rene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms great Staff
Stayed 4 nights in Feb 2026

6/10 Okay

Shaneyea

Stayed 2 nights in Feb 2026

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended
Stayed 4 nights in Feb 2026

10/10 Excellent

BYRON WILLIAM

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
10 out of 10 -- Food, Drinks, Staff The Royalton CHIC in Cancun is perfect zero complaints.
Stayed 3 nights in Feb 2026

10/10 Excellent

Daunte

Stayed 1 night in Feb 2026

8/10 Good

Jennifer

Stayed 1 night in Feb 2026

10/10 Excellent

Autumn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was amazing, the staff, room, amenities
Stayed 4 nights in Feb 2026

2/10 Terrible

Hannah

Traveled with family
Liked: Amenities, property conditions & facilities
I got hit in the head with automatic door that caused me headaches the rest of my stay and internal bruising in my temple. The staff did not care or follow up on my complain. Additionally, I was told I can check out late no one mentioned I would get charged and they charged me despite me saying I was unaware
Stayed 4 nights in Jan 2026

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