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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
VIP Access

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Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

Terrace/patio
Property video
Studio, 2 Queen Beds, Partial Ocean View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪11 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪1 min drive‬
  • Place, Playa Coral
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬
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Room options

View all photos for Studio, 1 King Bed, Balcony

Studio, 1 King Bed, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(112 reviews)
  • 423 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(63 reviews)
  • Ocean view
  • 566 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

8.8 out of 10
Excellent
(25 reviews)
  • Partial sea view
  • 566 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(158 reviews)
  • 526 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(28 reviews)
  • Sea view
  • 526 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Bedrooms, Balcony

9.0 out of 10
Wonderful
(37 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera, Residence Inn by Marriott Cancun Hotel Zone is adjacent to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park with other popular attractions like Delfines Beach within a within a few miles (5 km). This 158-room, 3-star hotel welcomes guests with 2 outdoor pools, free breakfast, and a 24-hour gym.

What's nearby

  • Nichupté Lagoon - 11 min walk - 0.6 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.5 miles
  • Playa Coral - 4 min drive - 2.0 miles
  • Delfines Beach - 8 min drive - 3.3 miles
  • La Isla Shopping Mall - 20 min drive - 8.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Taco Arte Restaurant - ‬3 min drive
  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Marco Polo Restaurante - ‬3 min drive
  • ‪Azvl - ‬3 min drive
  • ‪Restaurant Las Fuentes - ‬4 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Guests staying at Residence Inn by Marriott Cancun Hotel Zone enjoy access to 2 outdoor pools, a 24-hour gym, and a rooftop terrace. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Other amenities at this golf hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect 55-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Kitchens, balconies, and dining areas are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Pick&Chill Rooftop Snack

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Golf clubhouse
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2,540 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive recycling policy
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

Are free cancellation options available at Residence Inn by Marriott Cancun Hotel Zone?

Residence Inn by Marriott Cancun Hotel Zone provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Residence Inn by Marriott Cancun Hotel Zone?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Cancun Hotel Zone on Jun 1, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Residence Inn by Marriott Cancun Hotel Zone?

This hotel is situated in Zona Hotelera, just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Delfines Beach and Riviera Cancun Golf Resort within a short drive.

Is parking available on site at Residence Inn by Marriott Cancun Hotel Zone?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Residence Inn by Marriott Cancun Hotel Zone have a casino?

No, Residence Inn by Marriott Cancun Hotel Zone doesn't have a casino.

Will I find an indoor pool at Residence Inn by Marriott Cancun Hotel Zone?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

Is Residence Inn by Marriott Cancun Hotel Zone good for couples?

Couples will appreciate amenities at this hotel, including a wet bar and a kitchen in each guestroom, and some feature ocean view.

Does Residence Inn by Marriott Cancun Hotel Zone have a hot tub?

No, there isn't a spa tub at this hotel.

Does Residence Inn by Marriott Cancun Hotel Zone have a restaurant that serves breakfast?

Yes, Residence Inn by Marriott Cancun Hotel Zone serves free buffet breakfast at Pick&Chill Rooftop Snack each morning.

Will Residence Inn by Marriott Cancun Hotel Zone allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Residence Inn by Marriott Cancun Hotel Zone for a fee of USD 50 per pet, per stay. A deposit of USD 50 per stay is collected.

Does Residence Inn by Marriott Cancun Hotel Zone have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Residence Inn by Marriott Cancun Hotel Zone?

The closest major airport to Residence Inn by Marriott Cancun Hotel Zone is Cancun Intl. Airport (CUN), which is 6.6 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Residence Inn by Marriott Cancun Hotel Zone?

Yes, every guestroom at Residence Inn by Marriott Cancun Hotel Zone comes with a balcony and some offer ocean and courtyard views.

Does Residence Inn by Marriott Cancun Hotel Zone host weddings?

Take advantage of the wedding venue at Residence Inn by Marriott Cancun Hotel Zone if you plan to say "I do" during your trip.

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1765 out of 2822 reviews
Rating 8 - Good. 585 out of 2822 reviews
Rating 6 - Okay. 264 out of 2822 reviews
Rating 4 - Poor. 99 out of 2822 reviews
Rating 2 - Terrible. 109 out of 2822 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alyssa

Stayed 1 night in Apr 2026

2/10 Terrible

Sophie

Liked: Cleanliness
I didn’t like how we booked an ocean front and there really wasn’t an ocean front it was a landfill of trees and couldn’t sit on the balcony at night due to bugs taking over. False advertisement
Stayed 5 nights in Apr 2026

8/10 Good

Della

Liked: Cleanliness
Breakfast, staff, amenities were good! The appearance of the lobby, halls, furniture etc. was a bit "tired" and I thought we had perhaps made a mistake but it was great for us! Be careful at the Cancun airport when getting your shuttle! We ended up taking a cab which was a ridiculous cost!
Stayed 7 nights in Feb 2026

6/10 Okay

Peta

Nothing amazing. It worked for 1 night. Wouldn't want to stay longer than that
Stayed 1 night in Feb 2026

8/10 Good

Daniel

Stayed 6 nights in Feb 2026

10/10 Excellent

Sani

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast, staff was always friendly. The pools were a nice place to relax
Stayed 7 nights in Feb 2026

10/10 Excellent

Giovanna, Leduc

Liked: Cleanliness, amenities, property conditions & facilities
It is a nice amd simple place to stay. The roof patio is the best.
Stayed 1 night in Feb 2026

10/10 Excellent

ALAN

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and service.
Stayed 13 nights in Feb 2026

10/10 Excellent

Kartik

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, room was clean and staff members were very good. Breakfast was very good.
Stayed 3 nights in Feb 2026

10/10 Excellent

Brenda

Stayed 4 nights in Feb 2026

8/10 Good

Ramesh

Stayed 6 nights in Feb 2026

6/10 Okay

Esmelin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was fine no shuttle for arrival or departure
Stayed 1 night in Feb 2026

10/10 Excellent

Beverly Alice Araujo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Things we loved were the location for easy access to everywhere if you have a rental car, the breakfast was always delicious (Mexican dishes, not many American foods other than the occasional hotcakes and seldom sausage) the food at the rooftop snack bar was convenient and tasty, the staff were friendly, everyone was hard working. Don’t forget to bring extra pesos for tipping especially in the food areas, it’s an expectation. We stayed in the 2 bedroom suite on the 2nd floor with a peek a boo view of the ocean and a view of the cancun hotel zone and really enjoyed the lush greenery and birds. The only downer was that we weren’t beachfront but you get what you pay for. We would love to stay again! The kids enjoyed the pool regularly
Stayed 28 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great spot far away from everything good food room was really nice great property
Stayed 5 nights in Feb 2026

8/10 Good

Martha Georgina Vazquez, Ste-Catherine

Stayed 7 nights in Feb 2026

8/10 Good

Jorge Arturo, Ste-Catherine

Liked: Cleanliness, property conditions & facilities
Room was clean. Staff was corteous but definitely lack people at Breakfast.
Stayed 4 nights in Feb 2026

8/10 Good

Veronique

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall very pleasant stay (16 nights). Very friendly and helpful staff. Clean rooms. Great pool area on the roof top and bar with delicious mexican food. Internet connection was inconsistent throughout our stay. Drain in our walk-in shower was not working well (which was reported to the hotel staff). Main bus line does not reach the hotel so walked about 10-15 minutes to the nearest bus stop. Overall positive experience. Thank you
Stayed 16 nights in Feb 2026

6/10 Okay

David

Stayed 7 nights in Feb 2026

8/10 Good

Sharron

Liked: Cleanliness, amenities
Disliked: Staff & service
Front desk employees need some customer service lessons!
Stayed 4 nights in Feb 2026

6/10 Okay

Monroe

Stayed 3 nights in Feb 2026

10/10 Excellent

Ghazala

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for one month and had a great experience. Everybody is courteous and helpful. Room was cleaned everyday. Breakfast was plenty and we especially enjoyed papayas. Special shout out to Andrei, Julios and Alejandra. Thank you for making our stay so comfortable and memorable.
Stayed 28 nights in Jan 2026

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This was a first time visit to Cancun for dental work. The dental clinic offered free shuttles to the clinic and to/from the airport. The hotel was just about as perfect as I can imagine. The room was huge. Since I was expecting dental work and soft foods, the fully equipped kitchen was perfect. I loved the large screen tv, especially since I spent a lot of time in my room recovering from the dental work. OMG, the bathroom was huge with plenty of counter space. The walk-in shower was amazing with quick hot water. The view overlooking a greenspace with the ocean beyond was absolutely amazing. The breakfast was a little different from what you get in the States, but had ample enough choices for American breakfast with a lot of Mexican dishes that I tried and enjoyed. Everything was amazingly clean and well kept throughout the hotel. The clerks up front were very friendly and courteous and easy to communicate with. Most of the room servicers did not speak English, but we managed to communicate with a lot of laughter at times trying to understand one another. The few requests that I had, I used my Google Translator to preemptively jot down my request in Spanish and leave on the kitchen counter. I felt very secure with front gate workers that actually checked every vehicle's credentials coming into the premises. In summary, I can't imagine a better experience; especially for a base for dental recovery - my highest recommendation!
Stayed 5 nights in Feb 2026

6/10 Okay

Harmanpreet

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast is ok but nothing for vegetarian No room service at all Hotel restaurant doesn’t sell any tea or coffee Rooms are good and clean tho
Stayed 4 nights in Feb 2026

8/10 Good

Karleen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great. variety of food at breakfast and to order in the grill area up by the pool. No pool towels available. the in restaraunt market does not sell any type of food that you can prepare in your room. staff was very nice..
Stayed 4 nights in Feb 2026

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
+ The residence was clean, staffs were polite and helpful. + Our room has a balcony overlooking forest and ocean, a kitchen completed with fridge, cooktop and microwave oven, a living room with a sofa and an office. - the location is out of Hotel Zone. There are no buses available. We Ubered every day to go to Zone and city.
Stayed 5 nights in Feb 2026

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