See all properties

Occidental Tucancún All Inclusive

Property class: 3.5

Choose dates to view prices

Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Exterior
Indoor wedding
Double Room, Sea View | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds
4 restaurants, Mexican cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Place, Marlin Beach
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪3 min walk‬
  • Place, La Isla Shopping Mall
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for Premium Room, Sea View (Level)

Premium Room, Sea View (Level) | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Premium Room, Sea View (Level)

8.0 out of 10
Very good
(21 reviews)
  • Sea view
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

Double Room | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double Room

7.8 out of 10
Good
(150 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double Room, Sea View

8.2 out of 10
Very good
(134 reviews)
  • Sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, Oceanfront (Level)

View from room

Premium Suite, Oceanfront (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 864 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level) | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Family Room, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 1386 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

You may also like

Ad

Hyatt Place Cancun Airport

Cancun
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
9.0 out of 10, Wonderful, 863 reviews
$88 nightly
The price is $111
Apr 28 - Apr 29
Total with taxes and fees
Hyatt Place Cancun Airport

About the neighborhood

Cancun

Located in Zona Hotelera, Occidental Tucancún All Inclusive is adjacent to Luxury Avenue Shopping Mall and within a 5-minute walk of other popular sights like Marlin Beach. This 339-room, 3.5-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 miles
  • Luxury Avenue Shopping Mall - 3 min walk - 0.2 miles
  • Marlin Beach - 3 min walk - 0.2 miles
  • Hotel Zone Beaches - 3 min walk - 0.2 miles
  • La Isla Shopping Mall - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬8 min walk
  • ‪El Fish Fritanga - ‬7 min walk
  • ‪Club Bistro - ‬7 min walk
  • ‪Hacienda Sisal - ‬5 min walk
  • ‪Ilios Restaurant - ‬9 min walk

About this property

Occidental Tucancún All Inclusive

Guests of Occidental Tucancún All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and an outdoor tennis court.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free minibar items, coffee makers, and safes are also available.
An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

On the beach, white sand, sun loungers, beach umbrellas
Occidental Costa Cancún All Inclusive
Zona Hotelera
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
8.0 out of 10, Very Good, 2,765 reviews
$149 nightly
The price is $185
May 17 - May 18
Total with taxes and fees
Occidental Costa Cancún All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.95 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Frequently asked questions

Are there all-inclusive options at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities.

How much does it cost to stay at Occidental Tucancún All Inclusive?

As of Apr 26, 2026, prices found for a 1-night stay for 2 adults at Occidental Tucancún All Inclusive on May 14, 2026 start from $150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What can I see around Occidental Tucancún All Inclusive?

This property is situated in Zona Hotelera within a short 14-minute walk of La Isla Shopping Mall and also 5 minutes on foot from Hotel Zone Beaches. You'll also find Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Is there parking available at Occidental Tucancún All Inclusive?

Yes, uncovered self parking is offered for free at the property.

Is a spa located at Occidental Tucancún All Inclusive?

Zenserenz is the property's spa and services include deep-tissue massages, sports massages, hydrotherapy, and body wraps.

Does Occidental Tucancún All Inclusive have a casino?

No, Occidental Tucancún All Inclusive doesn't have a casino.

Will I find an indoor pool at Occidental Tucancún All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Occidental Tucancún All Inclusive a good place to stay for couples?

This beachfront property offers plenty of amenities for couples including 4 restaurants, 3 outdoor pools, and a swim-up bar.

Are there hot tubs at Occidental Tucancún All Inclusive?

No, there isn't a spa tub at this property.

Does Occidental Tucancún All Inclusive have a restaurant with a breakfast menu?

Yes, Occidental Tucancún All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Occidental Tucancún All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Occidental Tucancún All Inclusive.

Are there connecting rooms at Occidental Tucancún All Inclusive?

No, this property doesn't feature connecting guestrooms.

How far is the airport from Occidental Tucancún All Inclusive?

The closest major airport to Occidental Tucancún All Inclusive is Cancun Intl. Airport (CUN), which is 12.1 mi away (20 minutes by car).

Are there rooms with balconies at Occidental Tucancún All Inclusive?

Yes, some guestrooms at this property offer a balcony where guests can enjoy ocean and garden views.

Does Occidental Tucancún All Inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Occidental Tucancún All Inclusive.

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 521 out of 1344 reviews
Rating 8 - Good. 340 out of 1344 reviews
Rating 6 - Okay. 263 out of 1344 reviews
Rating 4 - Poor. 116 out of 1344 reviews
Rating 2 - Terrible. 104 out of 1344 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Vladimir

Stayed 7 nights in Feb 2026

2/10 Terrible

Fernando G

Traveled with partner
Disliked: Cleanliness
long lines to get into restaurants (like 30 to 40 minutes). Food Terrible. 9.30 pm looking to somebody to make and clean the room even when we left the room early in the morning. calling operator and never answer the phone... A horror movie!
Stayed 2 nights in Jan 2026

10/10 Excellent

Hanady

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing and friendly staff (Jose, Ismael, Gonzalo, Luis, laura, and Antonio). The room was always clean. The beach is stunning
Stayed 2 nights in Jan 2026

4/10 Poor

Hazghil

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly and helpful, which we appreciated. Unfortunately, the rest of the experience fell short. The pool could have been much cleaner, and the rooms were in poor condition with a noticeable moldy odor. The doors and shower were old and worn down. To make matters worse, the elevator was broken— the 5th floor button didn’t work, so we had to go to the 6th floor and walk down.
Stayed 4 nights in Jan 2026

2/10 Terrible

Claudia A

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
1st room ac didnt work, we were switched to another one, that was even worse to be a premier room, you had to turn on all faucets ar once to be able to get hot water, you had to turn all 2 light switches in order to get the bathroom light to work, to watch to tv u had to scroll to 10 channels before you were able to watch tv, the sheets on the bed were not soft at all, sink in restroom smelled very bad everything you will use it, ph never worked to call operator or room service, food always cold, DO NOT STAY HERE!
Stayed 6 nights in Jan 2026

10/10 Excellent

Rosanne

Stayed 2 nights in Jan 2026

10/10 Excellent

Kenadie

Stayed 6 nights in Jan 2026

4/10 Poor

Valerie Marie

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food undercooked, cold, not enough selection, building is so run down n old, drinks are water down n no flavor, rude stuff, will only help americans first, especially Diana at the adult pool.
Stayed 6 nights in Jan 2026

6/10 Okay

Jessica

Traveled with family
Disliked: Amenities, property conditions & facilities
The room needed a lot of remodeling , the food was the same everyday ,the dessert was the same everyday ,no meat ,no breast chicken ,no real squeezed orange juice or fruit juices no Coke just Pepsi the staff was very polite .amd the shows have to be more rated fir children the girls dancing were half naked .
Stayed 8 nights in Jan 2026

8/10 Good

Celastine

Stayed 4 nights in Jan 2026

2/10 Terrible

ARELI

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t recommend this hotel , it’s outdated the shower head fell on top of my head while in the shower. Water flow would stop in the middle of shower and the walls were moldy I made the best i liked the location but it was to the point I didn’t want to be in the room it was pretty disgusting
Stayed 5 nights in Jan 2026

6/10 Okay

Alison

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

jose

Stayed 5 nights in Jan 2026

8/10 Good

Caroline

Traveled with family
Liked: Amenities
This was a perfect location for a quick family getaway. Great value and met our expectations. Our room and parts of the hotel could use some renovations, but it was clean and comfortable. There was always plenty of food with a decent variety of options - nothing too fancy, but good and plenty of it.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jean-Claude

Liked: Cleanliness, amenities
Rooms i would say a 3 but the location ( close to where i needed to be) and staff were outstanding . I will go back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gerardo Alberto, Beaumont

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! Clean, staff, amenities, specially location
Stayed 5 nights in Jan 2026

2/10 Terrible

Seirra R

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I wanted to like this resort but honestly there is more to dislike than like. Check in was great Jose ensured that we got to check in a little early and even set up a nice surprise as it was our honeymoon. That was probably the best part of our stay and the bartender at the adult pool. Other than that everything was bad. Housekeeping kept forgetting to clean our room even with the sign. Then would leave things such as trash and old towels. Sometime they did not even replace the towels and I had to find them to obtain them myself. Our shower water would not drain so it was like showering in a puddle of water. The food was absolutely horrible. Breakfast, lunch and dinner were limited options with no taste or seasoning. The rice gave off a burnt taste, the mashed potatoes were instant, the chicken was not fully cooked. I ate out 4 times in my 6 day stay because I just could not take it anymore which was a waste of the money spend to have all inclusive. Then the 3 restaurants they had were more of a variety but still tasted terrible and the process for reserving them was terrible. You could reserve the restaurants between 7:30 and 11:00 but by 10 am they were booked because they are so small. They had one person taking reservations so if you wanted to reserve you needed to make sure you inconvenienced yourself to be up by 7:00 am to stand in the line. They were not worth it at all. The entertainment was okay not the best I’ve had in Cancun. I would never pay for premium here.
Stayed 6 nights in Jan 2026

4/10 Poor

Oussama Ouazzani

The room was ok . I used to stay here and was great but now everything been change
Stayed 3 nights in Jan 2026

6/10 Okay

Gregory

Stayed 6 nights in Jan 2026

10/10 Excellent

Salisha

Stayed 4 nights in Jan 2026

8/10 Good

Gian Carlo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
great staff-provide great customer service from bartender to housekeeper. Nice beach front location though buffet food and restaurants are mediocre.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about that place was amazing and I also think it pretty affordable if you wanna do a quick weekend get away as a solo travelers. Super safe, but still be self-aware. The staff was so nice and helpful with everything..That was my favorite part was how nice the staff was. Everyone at the bar was super nice .Every time I stepped out housekeeping always kept my room clean. The food is probably the only thing I would give a C- the food wasn’t bad but it also wasn’t all that good…. but that did not take away from the fact that my overall experience was super amazing.
Stayed 4 nights in Jan 2026

10/10 Excellent

SALVADOR

Stayed 4 nights in Dec 2025

10/10 Excellent

luis, El Paso

Stayed 7 nights in Dec 2025

6/10 Okay

Grace

Traveled with family
Liked: Cleanliness, amenities
The elevators kept breaking down, we had to use the stairs several times. The curtain attachment in my room 6045 was damaged hence l could not completely close my curtain and light was getting into my room in the morning. The status of the elevator was terrifying l felt it could jam or fall at any time. Serious renovations need to done on the elevators to rooms 6040s
Stayed 4 nights in Dec 2025

Hotels