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Occidental Costa Cancún All Inclusive

3.5 star property

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Photo gallery for Occidental Costa Cancún All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
Property video
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Front of property
4 restaurants, seafood

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included

Explore the area

View in a map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪8 min walk‬
  • Place, Langosta Beach
    ‪17 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Double Room

Double Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

8.0 out of 10
Very good
(318 reviews)
  • Resort view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Terrace

Double Room, Terrace | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Terrace

7.6 out of 10
Good
(72 reviews)
  • Resort view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Sea View

8.2 out of 10
Very good
(66 reviews)
  • Sea view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

2x2 interconnecting rooms | Free minibar, in-room safe, blackout drapes, iron/ironing board

2x2 interconnecting rooms

8.4 out of 10
Very good
(41 reviews)
  • Resort view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Junior Suite, Hot Tub, Ocean View

Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Hot Tub, Ocean View

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 829 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a 5-minute walk of Escénica Tower, Occidental Costa Cancún All Inclusive is within 2 miles (3 km) of other popular sights like Puerto Cancun Marina Town Center. This 358-room, 3.5-star property welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Escénica Tower - 2 min walk - 0.1 miles
  • Museum of Popular Mexican Art - 2 min walk - 0.1 miles
  • Playa Tortugas - 8 min walk - 0.5 miles
  • Langosta Beach - 17 min walk - 0.9 miles
  • Las Perlas Beach - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Restaurant Dos Lunas - ‬6 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Bites Food Hall - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪The White Box Gastrobar - ‬8 min walk

About this property

Occidental Costa Cancún All Inclusive

Occidental Costa Cancún All Inclusive features a full-service spa, an outdoor pool, and a gym. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this all-inclusive property include a sauna, free WiFi in public areas, and a hot tub.
32-inch plasma TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free minibar items, coffee makers, and ceiling fans are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A facilities fee includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

Will I find all-inclusive rate plans at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Occidental Costa Cancún All Inclusive?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on May 31, 2026 start from $161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see near Occidental Costa Cancún All Inclusive?

This property is situated in Zona Hotelera within a short 6-minute walk of Playa Tortugas and also 13 minutes on foot from Langosta Beach. You'll also find Puerto Cancun Marina Town Center and Tortuga Beach within a short drive.

Is there parking available at Occidental Costa Cancún All Inclusive?

Yes, self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is a spa located at Occidental Costa Cancún All Inclusive?

Zenserenz is the property's spa and services include hot stone massages, facials, and body treatments.

Does Occidental Costa Cancún All Inclusive have a casino at the property?

No, Occidental Costa Cancún All Inclusive doesn't have a casino.

Will I find an indoor pool at Occidental Costa Cancún All Inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Occidental Costa Cancún All Inclusive?

This beachfront property offers many amenities for couples such as 4 restaurants and an outdoor pool with some guestrooms featuring a private hot tub.

Are there hot tubs at Occidental Costa Cancún All Inclusive?

No, but guests can enjoy a sauna at this property.

Does Occidental Costa Cancún All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Occidental Costa Cancún All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Occidental Costa Cancún All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Occidental Costa Cancún All Inclusive.

Are there connecting rooms at Occidental Costa Cancún All Inclusive?

No, this property doesn't feature connecting guestrooms.

How far is the airport from Occidental Costa Cancún All Inclusive?

The closest major airport to Occidental Costa Cancún All Inclusive is Cancun Intl. Airport (CUN), which is 13.3 mi away (24 minutes by car).

Are there rooms with balconies at Occidental Costa Cancún All Inclusive?

Yes, some guestrooms at this property offer either a furnished balcony and a terrace where guests can enjoy ocean and garden views.

Does Occidental Costa Cancún All Inclusive have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Occidental Costa Cancún All Inclusive.

Occidental Costa Cancún All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1263 out of 2793 reviews
Rating 8 - Good. 723 out of 2793 reviews
Rating 6 - Okay. 431 out of 2793 reviews
Rating 4 - Poor. 178 out of 2793 reviews
Rating 2 - Terrible. 198 out of 2793 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Emily

Traveled with group
The food was okay. Had its moments of good food and drinks. The entertainment was loud til almost 11pm. Wasn't a fan of that. The view was beautiful and the staff were nice.
Stayed 6 nights in Apr 2026

2/10 Terrible

Ashley Lizbeth

Traveled with group, Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Although the hotel and staff were great. The food was not. It lacked variety compared to other hotels in the area. The buffet had the exact same food everyday for lunch and dinner. We stayed 4 night and only received 2 dinners at the specialty restaurants. Although the Mexican dinner was the best the Italian restaurant was the worst. We’ve been to Cancun many times and have stayed in a range of hotels in the area and this is the first hotel that disappoints us with the food and menu. As frequent travels and with kids the quality of the food is huge things for us. Overall, the hotel itself was great but they have room for improvement with their menus.
Stayed 4 nights in Apr 2026

8/10 Good

Atul

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2026

6/10 Okay

Elyza

Traveled with partner
The room is stocked with a variety of beverages.
Stayed 3 nights in Apr 2026

6/10 Okay

Laura Clare

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Positives - staff were very nice overall. Pool/beach/buffet/bar service employees were very prompt and kind. Facility was clean. Negatives - food was not good in my opinion. If you stay for 3 or 4 nights you are only given 2 dinner reservations (there are three restaurants); every other meal is at the buffet. No pool bar. It seemed they had more people than they could accommodate I.e. pool/beach chair space, restaurant capacity. Drinks seemed very watered down. First all inclusive I’ve stayed at with no liquor in rooms - mini fridge was in room with water, pop and four beers replaced daily. All bars shut down at 1030pm. Overall would not stay again - didn’t have the all inclusive vibe I like re: good food, multiple food options and drink availability/quality. Again though, staff were VERY nice!!
Stayed 4 nights in Mar 2026

10/10 Excellent

Adolfo L

10/10 Excellent

PAOLA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy limpio, la comida excelente, buen servicio.
Stayed 4 nights in Feb 2026

8/10 Good

Zachary

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff were nice and welcoming. Food was amazing and drinks were better
Stayed 4 nights in Feb 2026

8/10 Good

Benjamin, Milan

the grounds are very nic
Stayed 6 nights in Feb 2026

8/10 Good

Charanjit kaur

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
It was ok not very good
Stayed 3 nights in Feb 2026

6/10 Okay

Alan

Liked: Cleanliness, amenities
Yes
Stayed 7 nights in Feb 2026

10/10 Excellent

TRENT, NEWNAN

Great time very clean property.
Stayed 3 nights in Feb 2026

6/10 Okay

DEBORAH L

Stayed 5 nights in Feb 2026

2/10 Terrible

misty

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not as clean as I would like
Stayed 1 night in Jan 2026

6/10 Okay

Oliver

Disliked: Property conditions & facilities
Room is dated and needed to be updated with new furniture. The washroom did not smell good and constantly had a weird smell that stunk up the room
Stayed 5 nights in Feb 2026

8/10 Good

Ksenia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except beds were to firm and to little ocean property
Stayed 6 nights in Feb 2026

4/10 Poor

Zuleyma Janeth Perez

Stayed 4 nights in Feb 2026

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean. All the staff were very pleasant, smiling, and friendly. Cocktails were good, tasted great.
Stayed 3 nights in Jan 2026

10/10 Excellent

Cruz

Stayed 5 nights in Jan 2026

8/10 Good

Rosa Santiz

Stayed 2 nights in Feb 2026

8/10 Good

Anil

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean hotel, staff was friendly. It’s a smaller resort comparatively with only 3 restaurants and you can only book one restaurant based on number of days you stay. Rooms are very close and lot of noise in the corridor as we were on the 1st floor.
Stayed 3 nights in Feb 2026

6/10 Okay

Rupinderjeet Kaur

Traveled with family and small children, Traveled with family
Disliked: Amenities
Room was ok but I donot like the food . There is no getting in the front disk
Stayed 3 nights in Feb 2026

8/10 Good

Daniel Jay, Lambton Shores

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean, the staff were friendly, food was good.
Stayed 10 nights in Jan 2026

8/10 Good

Alice

Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff and good dinners
Stayed 3 nights in Feb 2026

4/10 Poor

Raul Rivera

Where do I begin….The food was terrible and not much of a variety. The bar had only the cheapest liquor available and the drinks all tasted horrible. The room refrigerator is stocked daily with two Heineken beers but they don’t serve them at the bars which made no sense to me. I thought they would have coronas but I was mistaken. The beach/swimming area was very small roped off because the hotel is located right by a docking area. Ive stayed at plenty of hotels in Cancun this was definitely the worst.
Stayed 4 nights in Feb 2026

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