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Occidental Costa Cancún All Inclusive

3.5 star property

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Garden
Property video
On the beach, white sand, sun loungers, beach umbrellas
Interior entrance
Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪6 min walk‬
  • Place, Langosta Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Double Room

Double Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

8.0 out of 10
Very good
(309 reviews)
  • Garden view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Terrace

Double Room, Terrace | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Terrace

7.6 out of 10
Good
(71 reviews)
  • Garden view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Sea View

8.2 out of 10
Very good
(63 reviews)
  • Sea view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

2x2 interconnecting rooms | Free minibar, in-room safe, blackout drapes, iron/ironing board

2x2 interconnecting rooms

8.4 out of 10
Very good
(40 reviews)
  • Garden view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Junior Suite, Hot Tub, Ocean View

Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Hot Tub, Ocean View

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 829 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a 5-minute walk of Escénica Tower, Occidental Costa Cancún All Inclusive is within 2 miles (3 km) of other popular sights like Puerto Cancun Marina Town Center. This 358-room, 3.5-star property welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Teatro de Cancún - 1 min walk - 0.0 miles
  • Escénica Tower - 2 min walk - 0.1 miles
  • Museum of Popular Mexican Art - 2 min walk - 0.1 miles
  • Playa Tortugas - 6 min walk - 0.4 miles
  • Langosta Beach - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Restaurant Dos Lunas - ‬6 min walk
  • ‪The White Box Gastrobar - ‬8 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Carnitas Michoacán - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

Occidental Costa Cancún All Inclusive features a full-service spa, an outdoor pool, and a gym. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a sauna, free WiFi in public areas, and a hot tub.
32-inch plasma TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free minibar items, coffee makers, and ceiling fans are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A facilities fee includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

Will I find all-inclusive rate plans at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Occidental Costa Cancún All Inclusive?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on Apr 16, 2026 start from $185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see near Occidental Costa Cancún All Inclusive?

This property is situated in Zona Hotelera within a short 6-minute walk of Playa Tortugas and also 13 minutes on foot from Langosta Beach. You'll also find Puerto Cancun Marina Town Center and Tortuga Beach within a short drive.

Is there parking available at Occidental Costa Cancún All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is a spa located at Occidental Costa Cancún All Inclusive?

Zenserenz is the property's spa and services include hot stone massages, facials, and body treatments.

Does Occidental Costa Cancún All Inclusive have a casino at the property?

No, Occidental Costa Cancún All Inclusive doesn't have a casino.

Will I find an indoor pool at Occidental Costa Cancún All Inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Occidental Costa Cancún All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 4 restaurants.

Does Occidental Costa Cancún All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Occidental Costa Cancún All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Occidental Costa Cancún All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Occidental Costa Cancún All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Occidental Costa Cancún All Inclusive.

Does Occidental Costa Cancún All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Occidental Costa Cancún All Inclusive?

The closest major airport to Occidental Costa Cancún All Inclusive is Cancun Intl. Airport (CUN), which is 13.3 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Occidental Costa Cancún All Inclusive?

Yes, some guestrooms at this all-inclusive property offer either a furnished balcony or a terrace where guests can enjoy ocean or garden views.

Does Occidental Costa Cancún All Inclusive have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Occidental Costa Cancún All Inclusive.

Occidental Costa Cancún All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1206 out of 2675 reviews
Rating 8 - Good. 685 out of 2675 reviews
Rating 6 - Okay. 411 out of 2675 reviews
Rating 4 - Poor. 178 out of 2675 reviews
Rating 2 - Terrible. 195 out of 2675 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Pamelanie Pacatang, Dyer

Traveled with partner
Liked: Cleanliness
The hotel environment is clean and tidy; chaotic when the music is blasting in the pool area for entertainment time, the whole hotel premises is very loud including when you are inside your room trying to rest. The food is good. We liked the specialty Italian. Buffet area has limited choices but enough to fill for breakfast, lunch and dinner. Beach is small, there is only a small portion to swim because it's next to the docking/loading area of the ferry to Xcaret excursion. The pool is one huge big thing in the middle of the hotel. Not bad for an affordable vacation as long as you don't expect luxury.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kim

Stayed 7 nights in Dec 2025

6/10 Okay

Bruce, Twinsburg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice! Food was only average; however, the beverages were outstanding.
Stayed 4 nights in Dec 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Haritha

Stayed 4 nights in Dec 2025

10/10 Excellent

Jeanette C

Stayed 3 nights in Dec 2025

10/10 Excellent

Yogesh

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great !!
Stayed 4 nights in Nov 2025

10/10 Excellent

Jose, Woodbridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No need. Everything is good.
Stayed 5 nights in Nov 2025

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, amenities
I really enjoyed this hotel. All the staff are very friendly and the service is excellent
Stayed 10 nights in Nov 2025

10/10 Excellent

Lesly Gabriela Barahona

Stayed 4 nights in Dec 2025

10/10 Excellent

Sydney Lynne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was stellar, particularly the staff. Natalia, Enrique, Alex and Lucio at the beach bar, Alberto, Alfredo, and Carlos at the buffet, we love you all and can’t thank you enough for your hospitality and making our vacation so wonderful. The food and drinks were incredible and the pool and entertainment was a highlight. All in all a wonderful stay and great value for a lovely time.
Stayed 7 nights in Nov 2025

10/10 Excellent

Maria Claudia Betancourt

Stayed 7 nights in Nov 2025

6/10 Okay

Marianna

Traveled with partner
Liked: Cleanliness
Arrival was fine, check in took a little while, but we were allowed to start our all-invlusive experience before we were able to get into the room, which was great as we were starving. Then however, the guest experience concierge tried to convince us to go to a "90-minute sales pitch" at a partner resort im exchange for a couple of freebies like a beach bag, hat and a free tour, provided we lied and said we had been married for 5 years and not 1. I kept trying to say no, but eventually this guy put us down for the tour saying i could cancel in the morning if I wanted. I just agreed so we could finally go and start our vacation - we were only there for three nights, and this was the second sales person wed had to get away from, yhe first being right out of the terminal at the airport. After escaping the salesman, finally getting to eat atbthe buffet which was a great start, then we get to our room after we get the keys at three - and the water is off for maintenance. Why they couldnt have told us this before we went up i will not understand. Apart from these instances, staff are great and friendly - learn some spanish if you can! It helps but not necessary, people appreciate it. We were totally ripped off by the gifts being sold there by vendors but no duh - you can haggle, just remember magnets are normally being sold for like 100 pesos for 3, like a tenth of what they are trying to get. Beach is small. Sun only available across the hotal until 4/5pm
Stayed 3 nights in Dec 2025

10/10 Excellent

Saman

Liked: Cleanliness, amenities, property conditions & facilities
I was happy with everything. Going to miss mexico
Stayed 4 nights in Dec 2025

6/10 Okay

Araceli

Traveled with family
Our experience was moderate. The room was clean, but dated. We were given towels and bedding with light staining or rips. The food was decent as well. The snack station had a similar rotation not always the warmest. Most staff such as housekeeping and bartenders (Henry & Lassaro) were excellent and kind! However, we felt very uncomfortable by a timeshare employee that pressured us every time we saw him to convince us to attend a timeshare meeting.
Stayed 5 nights in Dec 2025

10/10 Excellent

Dilcia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and with spectacular views. The staff were very professional and attentive especially the older gentleman at the buffet. Everyone was great and the hotel is fabulous. We will definitely be back.
Stayed 3 nights in Dec 2025

2/10 Terrible

Juliana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be more attentive in business friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Mansour

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was excellent
Stayed 3 nights in Dec 2025

8/10 Good

Svitlana

Traveled with family
The package is all inclusive but I didn’t have my transfer from airport to the resort unfortunately:( the stuff is great:). No sport activity at the resort during the day:(
Stayed 7 nights in Nov 2025

4/10 Poor

Taofik

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Limited options
Stayed 3 nights in Nov 2025

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my best hotel I ever had been staying
Stayed 5 nights in Nov 2025

8/10 Good

Robert warren

Stayed 5 nights in Nov 2025

2/10 Terrible

Shans

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean, but the buildings were old and poorly maintained, and the staff was consistently rude, which made the stay uncomfortable and disappointing overall.
Stayed 5 nights in Nov 2025

6/10 Okay

Paul

Disliked: Property conditions & facilities
The buffets were not that many options
Stayed 5 nights in Nov 2025

10/10 Excellent

alvaro coronado

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People so nice i really love it my family and i enjoyen alot
Stayed 4 nights in Nov 2025

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