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Oasis Palm - All Inclusive

4.0 star property

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Photo gallery for Oasis Palm - All Inclusive

On the beach, white sand, beach umbrellas, beach towels
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Children's play area - outdoor
Restaurant
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪3 min walk‬
  • Place, Langosta Beach
    ‪11 min walk‬
  • Place, Playa Tortugas
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Family

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Suite

  • Sleeps 4

Standard Room

  • Sleeps 4

Superior Room

  • Sleeps 4

Family Quadruple

  • Sleeps 4

Family Triple

  • Sleeps 3

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Grand Oasis Palm - All Inclusive

Zona Hotelera
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
6.8 out of 10, 1,012 reviews
$246 nightly
The price is $303
May 15 - May 16
Total with taxes and fees
Grand Oasis Palm - All Inclusive

About the neighborhood

Cancun

Located in Zona Hotelera, Oasis Palm - All Inclusive is a leisurely stroll from popular sights such as Langosta Beach and Playa Tortugas. This 4-star property has 214 guestrooms and offers conveniences like free breakfast, a full-service spa, and an outdoor pool.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Jardín del Arte - 1 min walk - 0.1 miles
  • Escénica Tower - 3 min walk - 0.2 miles
  • Langosta Beach - 11 min walk - 0.6 miles
  • Playa Tortugas - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Lobby Bar - ‬10 min walk
  • ‪Restaurant Dos Lunas - ‬1 min walk
  • ‪Los Chachalacos - ‬8 min walk
  • ‪Bites Food Hall - ‬1 min walk
  • ‪The White Box Gastrobar - ‬2 min walk

About this property

Oasis Palm - All Inclusive

Guests of Oasis Palm - All Inclusive enjoy a full-service spa, an outdoor pool, and a children's pool. If you drive, take advantage of free valet parking. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers and phones are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Exterior
Grand Oasis Palm - All Inclusive
Zona Hotelera
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
6.8 out of 10, 1,012 reviews
$246 nightly
The price is $303
May 15 - May 16
Total with taxes and fees
Grand Oasis Palm - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dos Lunas
  • La Bamba
  • Los Agaves
  • Piratas del Caribe(niños)
  • Sisal Buffet

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Volleyball
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 30 per stay for guests under 26 years old
  • A tax is imposed by the city: USD 4.93 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 25 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm All Inclusive
Oasis Palm Inclusive Inclusive
Oasis Palm - All Inclusive Cancun
Oasis Palm - All Inclusive All-inclusive property
Oasis Palm - All Inclusive All-inclusive property Cancun

Frequently asked questions

Can I book all-inclusive rate plans at Oasis Palm - All Inclusive?

Oasis Palm - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include kayaking, surfing/body boarding, and volleyball.

How much does it cost to stay at Oasis Palm - All Inclusive?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Oasis Palm - All Inclusive on May 15, 2026 start from $268, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Oasis Palm - All Inclusive?

Oasis Palm - All Inclusive offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Oasis Palm - All Inclusive?

This property is situated in Zona Hotelera within a short 7-minute walk of Langosta Beach and also 11 minutes on foot from Playa Tortugas. You'll also find Puerto Cancun Marina Town Center and Tortuga Beach within a short drive.

Is there parking available at Oasis Palm - All Inclusive?

Yes, valet and self parking are offered for free at the property.

Is there a spa at Oasis Palm - All Inclusive?

Sensoria Spa is the property's spa and services include aromatherapy, mani/pedis, massages, and body treatments.

Does Oasis Palm - All Inclusive feature a casino?

No, Oasis Palm - All Inclusive doesn't have a casino.

Will I find an indoor pool at Oasis Palm - All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Oasis Palm - All Inclusive?

This beachfront property offers plenty of amenities for couples including a restaurant, an outdoor pool, and 7 bars/lounges.

Does Oasis Palm - All Inclusive have a hot tub?

No, but this property does have a sauna.

Does Oasis Palm - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Oasis Palm - All Inclusive serves free buffet breakfast at Sisal Buffet each morning.

Will Oasis Palm - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Oasis Palm - All Inclusive.

Does Oasis Palm - All Inclusive have connecting rooms available?

Yes, you can book connecting rooms at this property for your group or family vacation.

What is the closest airport to Oasis Palm - All Inclusive?

The closest major airport to Oasis Palm - All Inclusive is Cancun Intl. Airport (CUN), which is 13.5 mi away (23 minutes by car).

Are there rooms with balconies at Oasis Palm - All Inclusive?

Yes, some guestrooms at this property offer a balcony where guests can enjoy ocean and garden views.

Oasis Palm - All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 299 out of 1010 reviews
Rating 8 - Good. 206 out of 1010 reviews
Rating 6 - Okay. 178 out of 1010 reviews
Rating 4 - Poor. 133 out of 1010 reviews
Rating 2 - Terrible. 194 out of 1010 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Sergey

Traveled with family and small children
Disliked: Cleanliness, staff & service
There aren’t fridge in the room(extra $55 per night),no water bottles,no balcony.Poor housekeeping .Good food and beach.
Stayed 4 nights in May 2026

2/10 Terrible

Zowie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room is very old food is nasty truly wish i stayed someone else
Stayed 5 nights in Jan 2026

10/10 Excellent

Franco

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Pros: Great staff, Clean rooms, Clean pools, Great food, and beautiful beach! Cons: No safe or mini fridge in rooms, only hamburgers , hotdogs, and fries for late eats, bottled water given at room temperature. Otherwise a wonderful vacation! Frank. C Oswego, IL
Front of resort
Beach
Gazebo
Pool
Stayed 5 nights in Jan 2026

6/10 Okay

Gordon and Melissa, Albuquerque

Traveled with partner
Did an upgrade to find out no tub only shower. small bathroom one sink shower with toilet in it. charged me for late check out even after letting them know.
Stayed 3 nights in Jan 2026

10/10 Excellent

Parsa

Stayed 7 nights in Jan 2026

4/10 Poor

Sara

Stayed 9 nights in Dec 2025

4/10 Poor

amr

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely never again. The pictures online are very deceiving. It makes you feel that you are in a big resort but it’s super tiny with a huge building full of rooms but the entertainment part is very small. The beach side is very small. Food is horrible in every restaurant. There is nothing to eat. It looks like leftover food. The room was very bad. Very dirty. I requested to change the room more than three times with no help every time they say come tomorrow I paid about 2600 for a four-day vacation and it’s definitely not worth a dollar employees are very rude. You have to pay and tip every single one you pretty much deal with at the bar in the restaurant the guy with the beach towels and a lot more overall very stressful than relaxing. If it’s your first time you’re gonna be in a shock like me
Stayed 4 nights in Dec 2025

2/10 Terrible

MITUL

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
Our stay at Oasis Palm – All Inclusive (Dec 24–29, 2025) was disappointing and not worth the price. The arrival and check-in process was extremely disorganized. Entry to the property was confusing, and check-in was split into two separate lines—one for registration and another for room key activation—each taking nearly an hour. There was no welcome drink, water, seating, or clear guidance, and staff were not helpful or comfortable communicating in English. After a long journey, the lack of support and poor guest handling was frustrating. The room was a decent size but very basic, with missing amenities on day one, no bathroom lock, no shower door, a non-functional locker, and foul-smelling bathroom water. Food service was another major issue: despite advertising multiple restaurants, reservations were only in person with 1–2 hour waits, leaving guests dependent on one crowded buffet with repetitive food and very limited vegetarian options. We had to eat outside the resort on multiple days. Access to drinking water was difficult, bar options were limited with long queues, and beach chairs were insufficient and poorly managed. Overall, the resort does not deliver a true all-inclusive experience and does not justify the cost. I would not recommend this property.
Stayed 5 nights in Dec 2025

2/10 Terrible

Simone Doreen

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible, no manners, long line, and disgusting food. No mini bar or fridge in neither of my rooms.
Stayed 3 nights in Dec 2025

2/10 Terrible

Nidhi

Traveled with family
Liked: Amenities, property conditions & facilities
Service was not good. Water at the room was smells bad Staff was not co-operating when we asked for water bottle.
Stayed 5 nights in Dec 2025

6/10 Okay

sandipkumar, WEST COVINA

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nothing to say but i wouldn't call this property resort but the motel. Rooms are outdated, there were no bath towel in room called multiple times and no one showed up. Food was ok could have been better. Beach was not properly maintained as well.
Stayed 3 nights in Dec 2025

2/10 Terrible

Jess

Traveled with family and small children
Disliked: Cleanliness, staff & service
Worst hotel I’ve ever stayed at! Huge outbreak of gastrointestis throughout the hotel. All members of my family severely sick for 4days out of our 7night stay. Queues for at least an hr every night to eat at the all inc restaurant in the evenings. Disgusting food. Cheap watered down spirits & beer, we had to go out & buy our own as it was literally undrinkable! Smell of sewage on the beach. Rude, lazy & unhelpful staff. Could not wait to leave. Christmas vacation ruined! Everyone else we spoke to around the pool said the same thing.
Stayed 7 nights in Dec 2025

8/10 Good

Adrian

Liked: Amenities
Customer service was excellent. The food, the rooms were good! Enjoyed my time here!
Stayed 5 nights in Dec 2025

2/10 Terrible

Harsh Amitkumar

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
They were not nice at all. Staff was extremely rude when we ask for help. On our first day it tool almost 4 hours to get us checked in. Their app doesn't work to book restaurants. There was no traditional mexican food available in buffet restaurant. When we ask for water bottles They mostly denied by saying they do not have water. They did same with fruits as well. I hated every single day i stayed at this resort. Water was smelly Couldn't take bath at all.
Stayed 5 nights in Dec 2025

2/10 Terrible

Mrunal Pareshkumar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I did not enjoy my stay at Oasis Palm. Check-in was supposed to be at 3:00 PM, but even though we arrived before 2:30 PM, it took over two hours to get our room, which was extremely frustrating. I’ve stayed at many hotels and resorts before and have never experienced such a long and unexplained delay. The service was also very disorganized. When we asked for drinking water, the receptionist sent us to the coffee shop, and the coffee shop staff then told us to go to the restaurant. This back-and-forth was ridiculous and showed a lack of coordination. Additionally, the bathroom water had a bad smell, and the Wi-Fi connection was very poor throughout the stay. Overall, this was a disappointing experience and did not meet expectations.
Stayed 5 nights in Dec 2025

2/10 Terrible

Harsh Kanaiyalal

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a long wait of 3 hours to get just check in into our room and there was not enough vegetarian food options available. We have to go around to just get water as no one was responding in a good manner.
Stayed 5 nights in Dec 2025

8/10 Good

Shamit

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
Room very ordinary but great food, amenities, entertainment was amazing...
Stayed 4 nights in Dec 2025

2/10 Terrible

Marlen

Stayed 4 nights in Dec 2025

2/10 Terrible

Daniela

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a terrible hotel from customer service to property. You had to make a line for everything for breakfast buffet and for dinner as well which we’ve never experienced at another resort. Not to mention the terrible customer service at check in super rude and took 4 hours to check us in there was a big line. Look it up on TikTok other guests made videos. Also when we got to the ro they were painting the walls!!!! Crazy, so please don’t waste your money
Stayed 4 nights in Nov 2025

8/10 Good

mayra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy demorado el proceso de checking. Las habitaciones necesitan mejorar
Stayed 4 nights in Nov 2025

10/10 Excellent

Suheily

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Need to upgrade rooms furnitures and bathrooms
Stayed 4 nights in Nov 2025

8/10 Good

Diony

Stayed 3 nights in Nov 2025

8/10 Good

Reynaldo

Stayed 4 nights in Nov 2025

8/10 Good

Alona

Stayed 6 nights in Nov 2025

6/10 Okay

Lariah

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness
The Jurassic kids pool is not cared for and was an absolute mess... We went in for about two minutes and left absolutely disgusted.... Tree branches, broken climbing areas, a dead mouse, toilet paper, garbage... It was bad. The kids club rules are frustrating as well, I couldn't take my 2 and 4 year old in at the same time. My two year old could only go in a few days a week for certain hours in the morning andy 4 year old would have to go alone.... So we did not use the kids club. The food was really good. The beach was clean and rooms were fairly clean. The line ups were insane.... Huge line ups to the buffet every morning, huge check in line that took about an hour or more... Overall, we wouldn't return. It was decent but not worth the price.
Stayed 7 nights in Nov 2025

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