Now Emerald Cancun - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Iberostar Cancun Golf Course

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

In-room safe, blackout drapes, iron/ironing board, free WiFi

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
All inclusive
Room service
Housekeeping

Explore the area

Blvd. Kukulkan Km 19.5, Cancun, QROO, 77500

Place, El Rey Ruins
‪10 min walk‬
Place, Iberostar Cancun Golf Course
‪11 min walk‬
Place, Delfines Beach
‪11 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪16 min drive‬

Room options

Run of the House

415 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds

Deluxe Garden View King

Good

415 sq ft
Sleeps 2
1 King Bed

Deluxe Garden View Double

415 sq ft
Sleeps 4
2 Double Beds

Deluxe Sunset Lagoon View Double

420 sq ft
Lagoon view
Sleeps 4
2 Double Beds

Deluxe Sunset Lagoon View Balcony King

415 sq ft
Lagoon view
Sleeps 2
1 King Bed

Deluxe Partial Ocean View Double

420 sq ft
Partial ocean view
Sleeps 4
2 Double Beds

Deluxe Ocean View King

415 sq ft
Ocean view
Sleeps 2
1 King Bed

Deluxe Ocean View Double

420 sq ft
Ocean view
Sleeps 4
2 Double Beds

Deluxe Ocean View Balcony King

415 sq ft
Ocean view
Sleeps 2
1 King Bed

Preferred Club Ocean View King

Wonderful

415 sq ft
Ocean view
Sleeps 2
1 King Bed

Preferred Club Honeymoon Suite

Exceptional

794 sq ft
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Deluxe Garden View With Patio Double

415 sq ft
Sleeps 4
2 Double Beds

Preferred Club Premium with Hot Tub King

638 sq ft
Ocean view
Sleeps 2
1 King Bed

Preferred Club Sunset With Hot Tub King

Exceptional

638 sq ft
Lagoon view
Sleeps 2
1 King Bed

Preferred Club Premium Plunge Pool King

Wonderful

638 sq ft
Ocean view
Sleeps 2
1 King Bed

Deluxe King

415 sq ft
Sleeps 2
1 King Bed

Deluxe Double

Very good

420 sq ft
Sleeps 4
2 Double Beds

About the neighborhood

Cancun

Now Emerald Cancun - All Inclusive places you in Zona Hotelera, within a leisurely stroll of popular sights such as Iberostar Cancun Golf Course and Delfines Beach. This 427-room, 4-star hotel has 3 outdoor pools along with a full-service spa and 7 restaurants.

What's nearby

El Rey Ruins - 10 min walk - 0.5 miles
Iberostar Cancun Golf Course - 11 min walk - 0.6 miles
Delfines Beach - 11 min walk - 0.6 miles
Aquaworld - 5 min drive - 3.3 miles
La Isla Shopping Mall - 9 min drive - 5.5 miles

Getting around

Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

‪Royal Solaris Cancun - ‬7 min walk
‪Zai - ‬2 min walk
‪Marco Polo Restaurante - ‬6 min walk
‪Sun Palace - ‬14 min walk
‪Rosmarinus Restaurante - ‬6 min walk

About this property

Now Emerald Cancun - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Iberostar Cancun Golf Course

Guests of Now Emerald Cancun - All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. If you decide to drive, there's free valet parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive hotel include a gym, a sauna, and free WiFi in public areas.

Guests can expect to find LED TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are also available.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

2 outdoor pools, pool umbrellas, sun loungers

Pool
All inclusive
Spa
Pet friendly

$268 nightly

Nov 2 - Nov 3

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free uncovered valet parking on site

Food and drink

7 bars/lounges
7 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Things to do

3 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Free children's club
Full-service spa
Gym
Playground
Sauna
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Children's games
Children's pool
Free children's club
In-room babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance

Business services

2 meeting rooms
Business center
Conference center

Outdoors

Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Reflexology
Sports massages
Swedish massages

Accessibility

No elevator

Ballroom
Banquet hall
Double-glazed windows
Reception hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

LED TV

Food and drink

Coffee/tea maker
Late-night room service

Air conditioning
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

Fees

The charges below are included in your overall room price:

New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 8:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at Now Emerald Cancun - All Inclusive?

Now Emerald Cancun - All Inclusive provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see around Now Emerald Cancun - All Inclusive?

This hotel is situated in Zona Hotelera within a short 9-minute walk of Iberostar Cancun Golf Course and also 11 minutes on foot from Delfines Beach. You'll also find La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Will I be able to park at Now Emerald Cancun - All Inclusive?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa at Now Emerald Cancun - All Inclusive?

There is a full-service spa available for guests to enjoy and services include Swedish massages, sports massages, couples treatments, and aromatherapy.

Does Now Emerald Cancun - All Inclusive have a casino at the property?

No, Now Emerald Cancun - All Inclusive doesn't have a casino.

Will I find an indoor pool at Now Emerald Cancun - All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Now Emerald Cancun - All Inclusive?

This beachfront hotel offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and 7 restaurants.

Are there hot tubs at Now Emerald Cancun - All Inclusive?

No, but guests can enjoy a sauna at this hotel.

Does Now Emerald Cancun - All Inclusive have a restaurant with a breakfast menu?

No, Now Emerald Cancun - All Inclusive doesn't have a restaurant that serves breakfast.

Will Now Emerald Cancun - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Now Emerald Cancun - All Inclusive.

Does Now Emerald Cancun - All Inclusive have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Now Emerald Cancun - All Inclusive?

The closest major airport to Now Emerald Cancun - All Inclusive is Cancun Intl. Airport (CUN), which is 8.3 mi away (13 minutes by car).

Are there rooms with balconies at Now Emerald Cancun - All Inclusive?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy ocean or garden views.

Now Emerald Cancun - All Inclusive Reviews

7.0

Good

7.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

Janille Xyra

Oct 18, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2023

6/10 Okay

Leslie

Sep 2, 2023

Stayed 4 nights in Aug 2023

6/10 Okay

Cruz

Aug 7, 2023

Liked: Cleanliness

Disliked: Staff & service

The check in is my only complaint. Check in was at 3pm. I waited in line exhausted to finally get room keys at 5pm

Stayed 4 nights in Jul 2023

8/10 Good

Victor

Aug 7, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the layout and all the restaurants But was not allowed access on days reserved for preferred guest. (ALL inclusive)

Stayed 7 nights in Jul 2023

4/10 Poor

Ervin Mauricio

Traveled with partner

Aug 6, 2023

Disliked: Cleanliness, amenities, property conditions & facilities

We were there 3 days before they closed down for renovations but it was not posted anywhere. Wouldn’t have gone if I knew. Resort looked abandoned. Property definitely needs updating

Stayed 2 nights in Jul 2023

2/10 Terrible

Juan Carlos

Traveled with partner

Aug 3, 2023

Liked: Amenities

Disliked: Staff & service, property conditions & facilities

They said they were going to remold they weren’t fixing anything. They water from tub took like 20 minutes to go down sink faucets were broken. We had to called everyday for them to come clean the room and get new towel and take the used ones out. Housekeeping was horrible

Stayed 4 nights in Jul 2023

2/10 Terrible

Akhil

Traveled with partner

Aug 2, 2023

Liked: Amenities

Disliked: Cleanliness, staff & service, property conditions & facilities

The food is not good

Stayed 3 nights in Jul 2023

10/10 Excellent

Nelson

Aug 2, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Been here twice and loved it both times, sad that they are closing

Stayed 3 nights in Jul 2023

2/10 Terrible

Gloria E

Traveled with group, Traveled with family

Aug 2, 2023

Disliked: Cleanliness, amenities, property conditions & facilities

Rooms are in bad condition!!plus the humidity smell made me and my daughter sick!!I would never go back!

Stayed 7 nights in Jul 2023

8/10 Good

Caridad

Aug 2, 2023

The staff very nice, the beach is absolutly beautiful, the pools and the bars were 7 out of 10. My recommendation is to improve the variety of food at the bufet. Overall, very nice place to stay.

Stayed 2 nights in Jul 2023

2/10 Terrible

Mauricio

Traveled with group

Aug 2, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The worse hotel th

Stayed 5 nights in Jul 2023

2/10 Terrible

Gabriel

Traveled with partner

Jul 31, 2023

Disliked: Cleanliness, amenities, property conditions & facilities

No Mexican food, limit food, old room, limit bar,

Stayed 3 nights in Jul 2023

10/10 Excellent

Clinton

Jul 31, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jul 2023

2/10 Terrible

Bholanauth

Jul 31, 2023

Stayed 3 nights in Jul 2023

2/10 Terrible

Alma

Jul 31, 2023

Stayed 3 nights in Jul 2023

2/10 Terrible

Amelia

Jul 30, 2023

Disliked: Property conditions & facilities

Stayed 3 nights in Jul 2023

4/10 Poor

Victor

Traveled with family

Jul 29, 2023

Liked: Staff & service

Disliked: Property conditions & facilities

Staff and service very good. Conditions in the rooms not a good, need maintenance and remodel.

Stayed 7 nights in Jul 2023

6/10 Okay

mauricio A Umana

Traveled with group

Jul 29, 2023

Liked: Staff & service

The property it is in a nice area, but the building is too old and a lack of maintenance, is time to put some care. Public areas were so hot! The room can use update furniture and bathrooms. The food and employees are average

Stayed 3 nights in Jul 2023

4/10 Poor

Lior

Jul 29, 2023

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 4 nights in Jul 2023

4/10 Poor

Sandra

Traveled with family

Jul 28, 2023

Disliked: Amenities

There was not a lot of variety of food and some restaurants were not open. The lighting in the room and around hotel was too dark. Not many activities to do.

Stayed 2 nights in Jul 2023

8/10 Good

Pedro Rossi

Traveled with family and small children

Jul 26, 2023

Liked: Cleanliness, amenities, property conditions & facilities

It is good for the price but it was not what I expected It's good for the price but it wasn't what I expected () the beach is beautiful but the service lacks a lot to be good, many people who work there…it seems that they don't like what they do and they treat you as if they were doing a please when serving you since you don't pay anything cheap for that attention ... otherwise the restaurants are good, most of them were buffet ... very rare à la carte I was 5 days and of the 5 only 2 days I could eat à la carte ... yes I recommend if you want to go to a nice beach

Stayed 4 nights in Jul 2023

2/10 Terrible

Fady

Jul 26, 2023

Stayed 5 nights in Jul 2023

2/10 Terrible

Zulema Barreto

Traveled with family

Jul 25, 2023

Disliked: Cleanliness, amenities, property conditions & facilities

This hotel is overall terrible. My expectations were completely destroyed as soon as I walked through the door of the hotel. Just to give you an idea, there is no ac in the hotel. I did not like anything, this hotel is horrible. They should shut it down right now. In fact, they are shutting it down in a week. This is completely unacceptable. There were only 2 restaurants that were available to eat at and the rest were all closed. The only thing that was OK about this hotel was the staff. Some of them were really polite and understanding. While the others had bad tempers and gave bad service. They shouldn’t allow any more reservations for this hotel. Overall I had a horrible stay.

Stayed 7 nights in Jul 2023