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Motel Costa Express

2.5 star property

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Photo gallery for Motel Costa Express

Romantic Double Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi
Front of property
Romantic Double Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Romantic Double Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

5.8 out of 10

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Av. López Portillo No. 1557 Mza. 19, Lote 14 Reg. 104, Cancun, QROO, 77539
  • Place, El Ray, Mundo Maya Live
    ‪10 min walk‬
  • Place, Ciclopista
    ‪4 min drive‬
  • Place, Plaza Las Americas
    ‪14 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Romantic Double Room, 1 King Bed, Jetted Tub

Romantic Double Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Romantic Double Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Cancun

Located in Downtown Cancun, Motel Costa Express is within a few miles (5 km) of sights such as María Desatadora de Nudos Sanctuary and La Gran Plaza Shopping Mall. This 7-room motel welcomes guests with conveniences like 24-hour room service, free in-room WiFi, and free self parking.

What's nearby

  • El Ray, Mundo Maya Live - 10 min walk - 0.5 miles
  • Ciclopista - 4 min drive - 1.4 miles
  • Cancun Mall - 12 min drive - 4.4 miles
  • Plaza Las Americas - 14 min drive - 5.4 miles
  • Las Palapas Park - 15 min drive - 5.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪Taqueria El Crucerito - ‬14 min walk
  • ‪La Concha Dorada - ‬9 min walk
  • ‪Little Caesars Pizza - ‬18 min walk
  • ‪Taqueria El sureño - ‬2 min drive
  • ‪monster tortas - ‬2 min drive

About this property

Motel Costa Express

Free WiFi in public areas and a hot tub are featured at Motel Costa Express. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready.
Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Relax with a rainfall shower. Desks are also included.
Recreational amenities at the motel include a hot tub.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a carport

Things to do

  • Hot tub

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 18 and younger (only guests older than 18 are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Motel Costa Express Cancun

Motel Costa Express

Costa Express Cancun

Costa Express

Motel Costa Cancun

Motel Costa

Costa Cancun

Motel Costa

Motel Costa Express Motel

Motel Costa Express Cancun

Motel Costa Express Motel Cancun

Frequently asked questions

Is a free cancellation option available at Motel Costa Express?

Motel Costa Express provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do close to Motel Costa Express?

This motel is situated in Downtown Cancun, close to Cancun Mall, Plaza Las Americas, and Puerto Cancun Marina Town Center. You'll also find Plaza 28 and María Desatadora de Nudos Sanctuary within a short drive.

Is parking available on site at Motel Costa Express?

Yes, self parking is offered for free at the motel.

Does Motel Costa Express include a casino at the property?

No, Motel Costa Express doesn't have a casino.

Will I find an indoor pool at Motel Costa Express?

No, this motel doesn't have an indoor pool; however, there is a hot tub.

What amenities will couples enjoy at Motel Costa Express?

Couples staying at this motel will appreciate amenities like 24-hour room service and a rainfall showerhead as well as a hot tub.

Are there hot tubs at Motel Costa Express?

No, but this motel offers jetted bathtubs in some guestrooms.

Does Motel Costa Express feature a restaurant that includes a breakfast menu?

No, Motel Costa Express doesn't have a restaurant that serves breakfast.

Will Motel Costa Express allow pets to stay free of charge?

No, pets aren't allowed at Motel Costa Express though service animals are welcome.

Are there connecting rooms at Motel Costa Express?

No, this motel doesn't feature connecting guestrooms.

How far is the airport from Motel Costa Express?

The closest major airport to Motel Costa Express is Cancun Intl. Airport (CUN), which is 15.5 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Motel Costa Express?

No, you won't find guestrooms with balconies at Motel Costa Express.

Motel Costa Express Reviews

Reviews

5.8
Rating 10 - Excellent. 10 out of 74 reviews
Rating 8 - Good. 20 out of 74 reviews
Rating 6 - Okay. 11 out of 74 reviews
Rating 4 - Poor. 12 out of 74 reviews
Rating 2 - Terrible. 21 out of 74 reviews

6.4/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First ever stay in a motel

This place was amazing. I felt so refreshed after 2 days there. The floor is clean to walk around and quiet. Such a feeling of freedom there. Hot shower was great. Hairdryer was great. It's even more secure with the automated garage door.
Stayed 2 nights in Dec 2022

4/10 Poor

Randi Latia

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The cleaner did a great job, check in was quick and the room was spacious, but there were ants and spiders in the room. There was also mold on the roof in the bathroom.
Stayed 1 night in Jul 2022

2/10 Terrible

peter

Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this property to anyone visiting Cancun. An individual unit is offered to each guest, including a garage, however you do not receive a key to the unit (small interior lock on door only). The garage door does close, but has a large opening near the top & can be opened manually from the outside. The lock on the ground floor unit window also did not lock. The bed was large and made, but did have multiple stains + ants running across it.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not have my room reservation in their system. I had to pay to stay there.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under construction, no lighting in the bathroom
Stayed 7 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Okay as a place to stay very cheaply. Reasonably clean. Hot water comes and goes. Wifi comes and goes.
Stayed 5 nights in Oct 2018

2/10 Terrible

anna, usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was horrible. They refused to let me stay even when I showed them my reservation. It was in a sketchy part of town and they were not helpful. I almost had to sleep in the street because of them. When I complained they said, oh sorry, it must have been a mistake. That mistake could have turned deadly for me. It also cost more than 200 usd for taxi fare because they refused to let me stay. I didnt get my money back either..
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

we stay 2 days because we pay in advance but is no good
Stayed 2 nights in Jan 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible

Location 30 minutes outside of the city by taxi or further out by bus. Motel in Mexico is used for a couple of hours (if you know what I mean) not a place to stay for family or young spring breakers, frequently used by truck drivers, given the location being outside the city. I called the motel when I arrived and they said it was not the motel. Called to cancel & did not refund me. Motels, in Mexico, are not paid in advanced, by the way was told by the residents of the city.
Stayed 4 nights in Mar 2017

2/10 Terrible

Sabrina, Cancun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hated it

The hotel did not have basic items such as blankets and washcloth and the staff did not service the room daily.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a hooker hotel.

They charge by the hour. You cannot lock your room when you leave. The toilet didn't flush, the shower didn't work, you could see through the sheets, there were only 7 channels on the tv and 4 of them were porn. There is nothing in the neighborhood which is dark dirty and dangerous. Military base across the street. Check in couldn't speak to a person had to hand stuff through a hole in a window. Drivers at the airport refused to take us to location. Phone number listed in Orbitz is incorrect. Bed was like sleeping on a pad of concrete We were supposed to stay two nights, busted out of there after one and didn't even try to get a refund. Not worth the assle.

2/10 Terrible

Verified traveler

Disliked: Room comfort

DO NOT GO THERE

IT'S A BROTHEL

2/10 Terrible

anonymous, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be warned

This is not a typical motel. we just wanted something basic to sleep the night during a lay over so nothing fancy. It turned out this motel also ad "book by the hour" options. we were not given a key, and when asked were told they didn't have one and we were to exit via the garage door and press the button to shut it on the way out. It was not even close to the airport which the description on expedia said it was (it cost us $40 for a cab, because not even the shuttles from the airport went there because it was so far out). there was cigarette burns in the bed and there was not even food close by. I am not overly fussy and have back packed around central and south america in hostels, but we did not stay here and forfeited our booking because. 1 we did not feel safe in the neighbourhood (it was in the middle of nowhere on a main hwy), 2. we could not leave the room and lock our belongings up even to just go get food. 3. there was no food close by for dinner 4. it was not close to airport and we a flight to catch the next day.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Roz, Stuart Fl

Disliked: Staff & service, property conditions & facilities

Nice large room and bathroom.

It has no dressers or drawers, no ironing, can't make any phone calls but they let me use their kitchen to make my porridge and tea in the mornings. The staffs can't speak English. The room was beautiful with king size bed and nice size bathroom.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good staff and secure with the big gargae doors. Place is inexpensive and away from the beaches but you can take the bus or community vans to downtown or the beaches for about $0.50. Big rooms.

4/10 Poor

Angel, Murrieta, CA

Liked: Staff & service
Disliked: Property conditions & facilities

Not for picky travelers

Courteous staff, facilities are OK but require a large investment to bring it up to snuff. The world's oldest towels, paper-thin pillows, throw tissue in the toilet at your own risk, lots of sad little details that speak of a lack of attention to the rooms. Morning food and beverage service is terrible, drink portions are small. Sad to see so much potential wasted. Bring your own TP.

4/10 Poor

mario, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The door didn't lock plus had no key for the room did not feel very safe for are stuff.

6/10 Okay

Verified traveler

Liked: Staff & service

Very nice place for staying

The staff was very kind. The hotel is far from the hotels zone so unless you don't have a car, you need to take 2 buses to get there (it takes about 40 minutes). It does not apear in the site, but there is no key for the room's door but you have a garrage door that you close when you walk from your room. They also have a guard at night.

6/10 Okay

Traveling Man, Canada

Liked: Property conditions & facilities
Disliked: Room comfort

Not what I expected

Where to begin? First it took the airport shuttle almost one hour to find the place...turned out to be miles away from everything! Second we got quite puzzled when we pulled up at the reception and the prices started ' hourly ' and it said something about sexually on the bottom which I couldn't translate but the message was clear! Then we got our room with some very unusual instructions about closing the garage door behind us which seems to mean that this unit is occupied. Big bed with a big mirror on the ceiling above...we got quite a giggle out of that. TV at the end of the bed and despite my suspicion I turned it on...Do not bring children!!! Other than all that I have to say that the place was clean , bed comfortable if you can ignore the history of the mattress:) Overall it's cheap enough to do the trick for one night after the flight but then it's definitely time to move on. I'm not prude but I felt a bit dirty when we left and my girlfriend agreed!

4/10 Poor

laureano

Disliked: Staff & service
cobran extra por limpieza
Stayed 7 nights in Dec 2023

8/10 Good

Hector

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno en general.

Precio acorde a la calidad del hospedaje. Ubicación cercana a donde necesitaba ir y de fácil acceso. Todo ok.
Stayed 2 nights in Oct 2023

4/10 Poor

Norberto

Liked: Cleanliness, property conditions & facilities
No ofrecen lo que reservas, y llegando al hotel te cobran "cuota de saneamiento"

2/10 Terrible

Raúl Reynaldo

Disliked: Cleanliness, staff & service, property conditions & facilities
Mala atención en la entrada, tuvimos que esperar hasta las 2 PM cuando queríamos pagar por un early check in y dónde tuvimos que irnos a otro lugar para poder descansar. Hasta que ya pudimos entrar a la habitación nos dieron habitación donde el baño no servía y se quedaba todo, su solución fue darnos un destapacaño y no ayudo nada. Jamás volvería ni a preguntar por algo perdido
Stayed 1 night in Oct 2023

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