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Hotel Sueno Maya

2.0 out of 5.0

Hotel Sueno Maya

2.0 out of 5.0

Recent guest reviews

We were in room 18, on the 3rd floor. Narrow stairs with no handrails, but worth the climb to get to this room. Nice accommodations with comfortable king bed, small kitchenette, sliding door to large porch overlooking the Caribbean. Kitchen has full-size refrigerator/freezer, 4-burner gas cooktop, single-cup coffeemaker, blender. Bottled water dispenser down the hall. Lots of hot water, but pressure is weak. On our one rainy day, the manager supplied us with brand new loaner ponchos -- much needed and appreciated. Great convenient location within 2 blocks of groceries, liquor store, main pedestrian street, 4 blocks to ferry, easy 10 minutes to Playa Norte.

We enjoyed our stay at the Hotel Suena Maya and would return. This is our third stay on Isla Mujeres and the first time not staying at a resort hotel on the beach. We decided to try something different this visit and the reviews and room rate for Hotel Sueno Maya made it the perfect choice. The hotel is a 5 minute walk to Playa Norte, 2 minutes to Hidalgo. We stayed on the third floor. Our room had 3 double beds (2 of the 3 were quite comfortable), an under-the-counter size frig, travel mug size coffee maker with reusable filter, large hutch in the bedroom area where we kept our clothes, toiletries, etc. There was no closet/hangers, but that was okay with us. Sheets and blankets appeared to be fairly new. The bathroom had a pedestal sink, toilet and shower with curtain, shampoo, lotion and soap. If I had to state a negative, it is that our toilet often needed 2-3 flushes, and no paper in the toilet. Housekeeping came daily. The hotel itself always appeared to be clean. Check-in and check-out were both quick and the front desk staff were friendly and helpful. I emailed the hotel a few times before our trip and Ricardo was always prompt with his replies. Beach towels were available daily at the front desk. We enjoyed having coffee on the roof top deck in the mornings. The Hotel Sueno Maya was comfortable, clean, quiet and conveniently located. We look forward to staying here again.

Tiene buena ubicación el hotel, la habitación es amplia, cuenta con todos los servicios básicos, Tv, Internet, Frigobar, camas confortables, Aire Acondicionad, buros, maletero, baño confortable (solamente el Wv necesitaba servicio por el uso).

Av. Fco. I. Madero Lt. 12 Isla Mujeres QROO

Hotel highlights

  • Walking distance to Garrafon Natural Reef Park
  • Free WiFi in rooms and public areas
  • Rooftop terrace
  • 24-hour front desk

Hotel Sueno Maya places you next to Parador Fotográfico and within a 5-minute walk of Terminal Marítima Isla Mujeres. This 18-room hotel welcomes guests with conveniences like free in-room WiFi, a rooftop terrace, and a 24-hour front desk.


Dining

Savor a meal from the comfort of your room with room service.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Other standard amenities include a coffee maker and a safe.


Property features

A rooftop terrace and free WiFi in public areas are featured at Hotel Sueno Maya. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations.

Room options

Room, Kitchenette

Full 1 | Sleeps 3

Room, Kitchenette

Full 1 | Sleeps 2

Room, Balcony, Ocean View

King 1 | Sleeps 2

Room, Kitchenette

Full 2 | Sleeps 4

Guest reviews for Hotel Sueno Maya

Everyone (1) Couples (2)
4
Partner Couples

We were in room 18, on the 3rd floor. Narrow stairs with no handrails, but worth the climb to get to this room. Nice accommodations with comfortable king bed, small kitchenette, sliding door to large porch overlooking the Caribbean. Kitchen has full-size refrigerator/freezer, 4-burner gas cooktop, single-cup coffeemaker, blender. Bottled water dispenser down the hall. Lots of hot water, but pressure is weak. On our one rainy day, the manager supplied us with brand new loaner ponchos -- much needed and appreciated. Great convenient location within 2 blocks of groceries, liquor store, main pedestrian street, 4 blocks to ferry, easy 10 minutes to Playa Norte.

By on May 3, 2019

Review comment responded on May 4, 2019

Was our pleasure, hope to see you soon!

4
Partner Couples

We enjoyed our stay at the Hotel Suena Maya and would return. This is our third stay on Isla Mujeres and the first time not staying at a resort hotel on the beach. We decided to try something different this visit and the reviews and room rate for Hotel Sueno Maya made it the perfect choice. The hotel is a 5 minute walk to Playa Norte, 2 minutes to Hidalgo. We stayed on the third floor. Our room had 3 double beds (2 of the 3 were quite comfortable), an under-the-counter size frig, travel mug size coffee maker with reusable filter, large hutch in the bedroom area where we kept our clothes, toiletries, etc. There was no closet/hangers, but that was okay with us. Sheets and blankets appeared to be fairly new. The bathroom had a pedestal sink, toilet and shower with curtain, shampoo, lotion and soap. If I had to state a negative, it is that our toilet often needed 2-3 flushes, and no paper in the toilet. Housekeeping came daily. The hotel itself always appeared to be clean. Check-in and check-out were both quick and the front desk staff were friendly and helpful. I emailed the hotel a few times before our trip and Ricardo was always prompt with his replies. Beach towels were available daily at the front desk. We enjoyed having coffee on the roof top deck in the mornings. The Hotel Sueno Maya was comfortable, clean, quiet and conveniently located. We look forward to staying here again.

By , from Sedalia, MO on Apr 25, 2019

Review comment responded on Apr 30, 2019

Was our total pleasure to host you, we will be checking the toilet problem as soon as we can :D

4
Everyone

Tiene buena ubicación el hotel, la habitación es amplia, cuenta con todos los servicios básicos, Tv, Internet, Frigobar, camas confortables, Aire Acondicionad, buros, maletero, baño confortable (solamente el Wv necesitaba servicio por el uso).

By on Feb 25, 2019

Review comment responded on Mar 2, 2019

Muchisimas gracias por la review! tomaremos en cuenta sus comentarios, gracias!

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.