Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Poolside bar
Buffet
Interior entrance
View from property
7 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500
  • Place, Plaza Caracol Mall
    ‪2 min walk‬
  • Place, Cancun Convention Center
    ‪8 min walk‬
  • Place, Forum Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

Suite Junior with Sea View

  • 376 sq ft
  • Sleeps 3

Suite Luxury with Sea View

  • 656 sq ft
  • Sleeps 2

Suite with Sea View

  • 753 sq ft
  • Sleeps 2

Suite Junior

  • 376 sq ft
  • Sleeps 3

Suite Junior

  • 376 sq ft
  • Sleeps 3

Suite Junior

  • 376 sq ft
  • Sleeps 3

Suite with Sea View

  • 753 sq ft
  • Sleeps 2

Junior Suite (M)

7.8 out of 10
Good
(7 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (M)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (M)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

8.6 out of 10
Excellent
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (L)

9.2 out of 10
Wonderful
(7 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (B2C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (B2C)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (L)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

8.8 out of 10
Excellent
(36 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (C)

8.4 out of 10
Very good
(56 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (C)

8.0 out of 10
Very good
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

8.8 out of 10
Excellent
(284 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(468 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • 377 sq ft
  • Sleeps 6
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 377 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 2 Double Beds

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Sea View (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (E)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (E)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

9.2 out of 10
Wonderful
(39 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

9.8 out of 10
Exceptional
(9 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Suite Junior

8.0 out of 10
Very good
(1 review)
  • 376 sq ft
  • Sleeps 3

Suite with Sea View

  • 753 sq ft
  • Sleeps 2

Suite Luxury with Sea View

  • 656 sq ft
  • Sleeps 2

Suite Junior with Sea View

  • 376 sq ft
  • Sleeps 3

You may also like

About the neighborhood

Cancun

Located in Zona Hotelera, Hotel Riu Palace Las Americas - Adults Only- All Inclusive is within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and within 15 minutes of other popular attractions like Cancun Convention Center. This 372-room, 4-star property has 3 outdoor pools along with a full-service spa and 7 restaurants.

What's nearby

  • Plaza Caracol Mall - 2 min walk - 0.1 miles
  • Cancun Convention Center - 8 min walk - 0.5 miles
  • Caracol Beach - 9 min walk - 0.5 miles
  • Forum Beach - 11 min walk - 0.6 miles
  • Gaviota Azul Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪RIU (Lounge Bar) - ‬3 min walk
  • ‪El Faro - ‬3 min walk
  • ‪Kawachi Specialty Restaurant - ‬3 min walk
  • ‪Turquesa Restaurant - ‬3 min walk
  • ‪Miramar - ‬3 min walk

About this property

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Guests of Hotel Riu Palace Las Americas - Adults Only- All Inclusive have access to a full-service spa, 3 outdoor pools, and a gym. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this adults-only property include a sauna, free WiFi in public areas, and conference space.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Balconies, sitting areas, and minibars are also standard. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Black & White
  • Don Roberto
  • Krystal
  • Los Arcos
  • Sakura

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,099 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul

Frequently asked questions

Are there all-inclusive rate plans at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include scuba lessons, kayaking, and sailing.

How much does it cost to stay at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

As of Apr 3, 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Las Americas - Adults Only- All Inclusive on Apr 28, 2026 start from $395, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What is there to do close to Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

This property is situated in Zona Hotelera within a short 2-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and also 12 minutes on foot from Gaviota Azul Beach. You'll also find La Isla Shopping Mall and Forum Beach within a short drive.

Is parking available on site at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Renova Spa is the property's spa and services include aromatherapy, massages, body treatments, and mani/pedis.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have a casino?

No, Hotel Riu Palace Las Americas - Adults Only- All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What will couples enjoy most about a stay at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

This adults-only all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and 7 restaurants.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Palace Las Americas - Adults Only- All Inclusive has 7 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive allow pets to stay for free?

No, pets aren't allowed at Hotel Riu Palace Las Americas - Adults Only- All Inclusive.

Are there connecting rooms at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

The closest major airport to Hotel Riu Palace Las Americas - Adults Only- All Inclusive is Cancun Intl. Airport (CUN), which is 14.9 mi away (25 minutes by car).

Are there rooms with balconies at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yes, every guestroom at Hotel Riu Palace Las Americas - Adults Only- All Inclusive comes with a balcony with some featuring sea or garden views.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive offer wedding services?

There are wedding services available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive if that's in your vacation plans.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3767 out of 5293 reviews
Rating 8 - Good. 970 out of 5293 reviews
Rating 6 - Okay. 290 out of 5293 reviews
Rating 4 - Poor. 117 out of 5293 reviews
Rating 2 - Terrible. 149 out of 5293 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Amy Yount

Liked: Cleanliness
Beautiful common areas at RIU Palace and the service is unbeatable! We have been coming to this resort for many years.
Stayed 6 nights in Feb 2026

6/10 Okay

Kristin Allison

Stayed 4 nights in Feb 2026

10/10 Excellent

Earl

Liked: Cleanliness, amenities, property conditions & facilities
Spotless resort excellent food great service
Stayed 3 nights in Jan 2026

8/10 Good

rashmi

Stayed 3 nights in Jan 2026

10/10 Excellent

Bradley T

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the buffet was great. And Catalina, our server, was excellent.
Stayed 5 nights in Jan 2026

8/10 Good

Nadine Lee

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The staff was wonderful.
Stayed 5 nights in Jan 2026

8/10 Good

Margaret Delfina

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall a great stay. Food was about a 3.5/5 overall. Drinks were a 4/5. All depends what area you got drinks or food from. Service and entertainment were both amazing!
Stayed 4 nights in Dec 2025

8/10 Good

Theressa

This resort is emasculate as far as cleanliness. The customer
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was immaculate, food choice amazing and the staff were probably the nicest and most engaging of all our trips and travels. Especially the entertainment team by the pool. Also the evening entertainment was excellent
Stayed 11 nights in Dec 2025

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful palatial property full of granite, marble and soaring columns. It has spectacular pools and beachfront. Everything was clean and well maintained. Our room was gorgeous, a junior suite. The staff were friendly and abundant. A great place!
Stayed 7 nights in Dec 2025

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Lovely hotel. Pool and beach. Hotel staff courteous. ourte
Pool overlooking ocean
Beach arez
Christmas Eve champagne  celebration
Stayed 5 nights in Dec 2025

10/10 Excellent

Meghan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Attentive staff, relaxing atmosphere, good ocean swimming!
Stayed 5 nights in Dec 2025

8/10 Good

Lyndsay

Traveled with group
Liked: Amenities, property conditions & facilities
Room was dated and trying to get drinking water would cost me a lot of time when we ran out in the room. They weee stingy with water. Beach and lunch tocos and coffee bar were awesome. Fun atmosphere and fun people. It’s a good time and I’d go back.
Stayed 7 nights in Nov 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Resort was very clean, staff was so accommodating
Stayed 5 nights in Dec 2025

8/10 Good

Yohann

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 10 nights in Dec 2025

10/10 Excellent

Israel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very attentive and courteous.
Stayed 4 nights in Dec 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The suite was enormous and gorgeous. Two televisions (neither were turned on during our stay). The staff was super attentive and friendly. The service was excellent all around. The booze was free flowing and the room was stocked with alcohol in case we were too drunk to go to one of the bars. I didn’t have any alcohol but drank plenty of fresh fruit juices which were amazing. No problem at all getting a lounge chao either on the beach or beside one of the gorgeous pools. Activities were fun and nighttime entertainment was amazing. Very talented crew!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jillian

Stayed 4 nights in Dec 2025

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel and staff. All the restaurants are great. My only complaint is they say all restaurants are first come first serve and there was a night- Christmas Dinner- we could not get into the restaurant we wanted to because we weren't on the "list'. Tell your guests they can get on the list as soon as the restaurant opens to ensure a table. Don't leave your guests guessing!
Stayed 5 nights in Dec 2025

4/10 Poor

Rodrigo

Disliked: Amenities, property conditions & facilities
I took only 2 shots of “tequila” and I blacked out.
Stayed 4 nights in Nov 2025

2/10 Terrible

Randolph

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our flight was canceled the day we were to leave due to the snow storm in the north east.
Stayed 3 nights in Dec 2025

10/10 Excellent

Hailey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was the best part. Phenomenal. Very personable.
Stayed 7 nights in Dec 2025

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great food, friendly staff, nice beach, not crowded, pool activities and nightly entertainment
Buffet
View of the ocean
Stayed 8 nights in Dec 2025

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The activities were great, options to go to other RIU’s was also nice. Hotel staff super helpful, and accommodating. I’ll return here on my next stay.
Stayed 4 nights in Dec 2025

8/10 Good

William Quinn

Traveled with family
Liked: Cleanliness
I never said " great stay ". the room had a constant leak ; one of the two elevators was down the entire time we were there . The restaurants were mediocre at best . The buffet was good . There was a guy in reception who could use an attitude adjustment . For the price of this hotel it needs some work .
Stayed 7 nights in Dec 2025