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Hotel NYX Cancun All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel NYX Cancun All Inclusive

On the beach, white sand, beach cabanas, sun loungers
Creator video
Outdoor pool, pool umbrellas, sun loungers
4 restaurants; breakfast, lunch, and dinner served
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪10 min walk‬
  • Place, Hotel Zone Beaches
    ‪18 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room

Standard Room | View from room

Standard Room

8.0 out of 10
Very good
(91 reviews)
  • Resort view
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Room

Junior Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Room

8.6 out of 10
Excellent
(9 reviews)
  • Partial ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Suite

8.8 out of 10
Excellent
(45 reviews)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

7.8 out of 10
Good
(109 reviews)
  • Lagoon view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite (Sunset)

Suite (Sunset) | Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (Sunset)

8.8 out of 10
Excellent
(63 reviews)
  • Lagoon view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

  • Sleeps 3
  • Free WiFi

Sunset Suite

  • Sleeps 3
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera, Hotel NYX Cancun All Inclusive is within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and within 15 minutes of other popular attractions like La Isla Shopping Mall. This 196-room, 3.5-star property welcomes guests with 4 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • La Isla Shopping Mall - 6 min walk - 0.4 miles
  • Isla Dorada - 10 min walk - 0.5 miles
  • Cancun Interactive Aquarium - 10 min walk - 0.5 miles
  • Hotel Zone Beaches - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Park Royal Cancun - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

Guests of Hotel NYX Cancun All Inclusive have access to an outdoor pool, a gym, and a steam room. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include free WiFi in public areas, a terrace, and laundry facilities.
Guests can expect to find free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and ceiling fans.
Recreational amenities at the property include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Balam
  • Chianti
  • Deck
  • Umami

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • A tax is imposed by the city: USD 4.94 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Hotel Nyx Cancun All Inclusive All-inclusive property
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Frequently asked questions

Can I book all-inclusive options at Hotel NYX Cancun All Inclusive?

Hotel NYX Cancun All Inclusive is an all-inclusive resort and rates come with buffet meals.

How much does it cost to stay at Hotel NYX Cancun All Inclusive?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at Hotel NYX Cancun All Inclusive on Jun 2, 2026 start from $211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Hotel NYX Cancun All Inclusive?

Hotel NYX Cancun All Inclusive provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What's there to see close to Hotel NYX Cancun All Inclusive?

This property is situated in Zona Hotelera within a 10-minute walk of La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Chac Mool Beach and Forum Beach within a short drive.

Is there parking available at Hotel NYX Cancun All Inclusive?

Yes, covered self parking is offered for free at the property. Though parking is limited parking, wheelchair-accessible parking is also available.

Is a spa located at Hotel NYX Cancun All Inclusive?

Spa services at the property include beach massages, hot stone massages, and aromatherapy.

Does Hotel NYX Cancun All Inclusive have a casino on the premises?

No, Hotel NYX Cancun All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel NYX Cancun All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel NYX Cancun All Inclusive?

This beachfront property offers plenty of amenities for couples including an ocean-view restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Hotel NYX Cancun All Inclusive?

No, but this property does have a steam room.

Does Hotel NYX Cancun All Inclusive have a restaurant that serves breakfast?

Yes, Hotel NYX Cancun All Inclusive has 4 restaurants, and serves breakfast for a surcharge.

Will Hotel NYX Cancun All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel NYX Cancun All Inclusive.

Are there connecting rooms at Hotel NYX Cancun All Inclusive?

No, this property doesn't feature connecting guestrooms.

How far is the airport from Hotel NYX Cancun All Inclusive?

The closest major airport to Hotel NYX Cancun All Inclusive is Cancun Intl. Airport (CUN), which is 13.5 mi away (22 minutes by car).

Are there rooms with balconies at Hotel NYX Cancun All Inclusive?

Yes, some guestrooms at this property offer a balcony where guests can enjoy ocean and resort views.

Does Hotel NYX Cancun All Inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel NYX Cancun All Inclusive.

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1047 out of 1835 reviews
Rating 8 - Good. 427 out of 1835 reviews
Rating 6 - Okay. 211 out of 1835 reviews
Rating 4 - Poor. 64 out of 1835 reviews
Rating 2 - Terrible. 86 out of 1835 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Jaime

Traveled with partner
Disliked: Staff & service, amenities
Mal servisio y pocas opsiones en la comida
Stayed 4 nights in May 2026

6/10 Okay

Roberta

Stayed 2 nights in Mar 2026

6/10 Okay

Arlene Marie

Stayed 7 nights in Feb 2026

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! It’s a smaller property with not very many places to lay by the pool. The beach chairs aren’t very comfortable, they sag and you can feel the crossbars. The rooms aren’t soundproof at all, so you hear everything in the hallway. Or was a good value though, and we enjoyed our time!
Stayed 3 nights in Feb 2026

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay in all of Cancun.
Stayed 3 nights in Feb 2026

8/10 Good

Mark

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Love the staff. Food is good. Service is good. It is a great value.
Stayed 11 nights in Feb 2026

6/10 Okay

emerson

Stayed 5 nights in Jan 2026

10/10 Excellent

jorge

Liked: Cleanliness, amenities, property conditions & facilities
Muy conveniente con excelente localización y servicio
Stayed 1 night in Feb 2026

8/10 Good

Maya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
upgraded the room when we got there. the standard room has no windows lol. overall, pretty great stay. there was some seaweed present but nothing horrible. beach was still amazing. pool is kind of small but the resort is more intimate in general. for the price it's a great resort!
Stayed 3 nights in Feb 2026

10/10 Excellent

DONNA MARIE, MOUNT CALVARY

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms and resort were very clean, the staff was amazing, great beach area and the food was excellent.
Stayed 6 nights in Feb 2026

10/10 Excellent

Alison, Bridgend

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, good staff, food in Al a carte was good, buffet hit and miss. Overall a lovely hotel.
Stayed 11 nights in Feb 2026

8/10 Good

peter

Stayed 7 nights in Feb 2026

10/10 Excellent

Laird Owen, lyons

Traveled with partner
the room was great
Stayed 4 nights in Feb 2026

8/10 Good

Stephanie

Staff very friendly, rooms were clean
Stayed 5 nights in Feb 2026

6/10 Okay

Grace

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Pros: beautiful beach side location. Staff is friendly and helpful. Enough daily activities to keep you occupied. Plenty of lounging chairs at the beach. Room is spacious and clean. However, the refrigerator and coffee tray is not well stocked. Cons: 4 out of 6 people in my group got food poisoning (vomiting, diarrhea, stomach ache, queasiness). Only 1 restaurant is open for breakfast and lunch (although there is a hotdog cart open during the lunch hour by the pool). It is very difficult to make reservations for their premier dinner restaurants: Chianti and Umami. The menu and quantity for all-inclusive guests at these restaurants are also limited. For example, at Chianti all inclusive guests are allowed to order 1 appetizer/soup/salad, 1 entree, 1 dessert. Although the breads at Chianti are excellent.
Stayed 5 nights in Feb 2026

8/10 Good

Chelsie

Stayed 7 nights in Feb 2026

8/10 Good

Kevin

Stayed 6 nights in Feb 2026

4/10 Poor

Tanya

Liked: Cleanliness
Disliked: Property conditions & facilities
Almost all of the buffett food was just barely warm. Only got food was whatever was being made on the grill. Includes breakfast and dinner. There was one good night, the Asian theme dinner. At the deck restaurant the fries and potato wedges were cold, as if a bunch get made and left to be used, instead of being made fresh as this restaurant is made to order food. Fridge was empty when we arrived in our room, had to call to have that stocked. Safe battery low, so had to call for that to be taken care of. That was just the first night. Then we moved rooms because the traffic was so loud, which we had to pay a difference of a bit over $500 Canadian, just to get a room and again the fridge needed stocking, the air conditioning wasn't working properly, so had to have that looked at, the music echoed so loud from the lobby, approximately 10pm until midnight. The smell that comes from the shower drain is like sewage and there is no fan or window in the bathroom. Most of the workers were very kind, helpful and friendly.
Stayed 8 nights in Feb 2026

10/10 Excellent

SELENE, Laval

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing food! Beach is great. Nice small resort
Stayed 7 nights in Feb 2026

10/10 Excellent

Lee Lawrence Machete

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff were excellent! They were very friendly and always willing to help! We mentioned we are on our honeymoon vacation and they upgraded our room for free and even included a free bottle of wine with chocolate-covered strawberries! We enjoyed the meals served at all the restaurants they offer.
Stayed 5 nights in Feb 2026

10/10 Excellent

Masoud

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Hotel NYX Cancun last week, and it was our first time visiting Cancun. Overall, it was a great experience and we really enjoyed our stay. This is not a huge luxury resort, but that’s actually what we liked about it. The hotel has a very nice design and a cozy resort-style character that feels relaxed rather than overwhelming. The atmosphere was comfortable and welcoming. The beach was beautiful, with great access and lovely views. We chose the all-inclusive option and were very happy with it, the food was tasty, varied, and well prepared, and the drinks were also very good. Everything felt well organized and easy. Overall, Hotel NYX was a great choice for our first Cancun trip. We would definitely recommend it to anyone looking for a stylish, relaxed resort with good food, drinks, and a nice beach, without the feeling of a massive crowded hotel.
Stayed 5 nights in Feb 2026

8/10 Good

Amber Leigh

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Bedding had black curly hairs on it every single day despite being remade by housekeeping daily, staff was very nice and very accomodating. They don't advertise that you get one night only at Chianti and one night at Umami, otherwise you have to eat at the buffet which was borderline inedible. Breakfast was limited, should have more juice and coffee options maybe even some smoothies and everything under the heat lamps was cold. (also went to breakfast before 8 am every single day) Lastly about food is that the portions were small at the outdoor deck but luckily we could order more than one dish which we did daily. The pool seemed nice we didnt use it but the beach was absolutely stunning. Overall for the price it was totally fine, but construction on either side of the hotel was not only an eye sore but also noisy starting quite early in the morning.
Stayed 5 nights in Feb 2026

10/10 Excellent

Scott

Stayed 7 nights in Feb 2026

10/10 Excellent

Edgar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer service and attention to detail was superior !
Stayed 3 nights in Feb 2026

8/10 Good

Francisco

Stayed 2 nights in Feb 2026

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