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Recent guest reviews

Food and service was great. I wish they had more activities and shows

Loved everything about this resort

Staff is excellent. They care about the client. They make you feel like family

Very beautiful facility, family friendly, very accommodating..

Loved it all, but with a 13 and 15 year old, it is stressful in not being allowed to go to 16 side of hotel.

Just came back from this beautiful place. Very clean. Service is great. Food also good. Especially if you travel with kids so cool to stay. They have a kids pool and slides, also they have a kidsclub, where you can leave your kids and let them play and do different activities. Lets say you can go to adults only side and have a dinner while they in kidsclub. Pools are clean, the property is nice and green. Highly recomending

Quality

The checked in staff were not very helpful. We had to wait almost 5 hours in a hot lobby to get our room.

Great resort Beautiful rooms

Food was great. Spa personel forgot and left me in Very hot suana for longer than aloted time. I got out before i passed out. Waited more 10 minutes and i decided to leave before it was over. Bad experiencefor me.

The place was beautiful and the rooms expansive. High quality materials and the kids area was great. The doodle lounge for kids was above and beyond staying open to 10:30 PM and having a wide variety of activities for kids. My 5 year old loved going in and out for any activity she chose. The rooms were huge and well appointed. Mini bar was stocked and (usually) had a full bottle of wine available. The adult Atelier side was significantly nicer aesthetically but I was happy with the amenities they had at Estudio for kids. The service was spotty. Most everyone was very nice but some requests just fell thru a black hole. You could ask for a dish to be cooked medium rare and it would come back well done. You could ask for the mini bar to be stocked and no one would come unless you went to the front desk. You could order room service and it would either take 3 hours or not come at all. The beach was beautiful and not that far or a walk. We went to the Atelier side for drinks when our kid was in Doodle (no kids allowed at all in Atelier) and it was nice to get away. All in all, for the price, I would definitely come back.

It was beyond amazing! We had a lovely stay! The food for lunch /dinner was delicious! The people were so kind.

The property is beautiful and the staff is more than welcoming. Vanessa was my favorite person. The property is very clean especially in Covid times. Kids club was great my daughter n her friend enjoyed it. The only thing i would suggest is that maybe put a gift shop on the family side since u can’t even take your kids to the adult side to go into the gift shop. The drinks could be stronger but i guess it depends on who makes your drink. Also the restaurants are tricky to get into you have to reserve them by a certain time or it’s gone.

The hotel is not the best if you’re traveling with kids under 4 years old.

If you book an ocean view room, you won’t get it. 1% ocean view is considered ocean view. Francisco, the manager is convinced about it. The real ocean view is reserved for owners only. The hotel is not facing the ocean. It’s facing a golf club. If you travel with kids, be prepared for poor service. Adult section has much better service. Overall aside from no ocean view, this hotel needs some improvement on customer service.

Prolongacion Bonampak S/N Mz1 Punta Sam QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered valet and uncovered self parking
  • Onsite dining

Located in Playa Mujeres within a short stroll of Mujeres Beach, Estudio Playa Mujeres - Family Experience All Inclusive Resort is within a 15-minute drive of El Meco Archaeological Site. This 150-room, 5-star property welcomes business and leisure travelers with 2 outdoor pools, a golf course, and a full-service spa.


Dining

Free buffet breakfast is served each morning from 7:00 AM to 11:00 AM. Relish the international cuisine at La Consentida, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.


Rooms

Guests can expect to find free WiFi and 55-inch Smart TVs with digital channels and first-run movies. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Free minibar items, furnished balconies, and espresso makers are also standard. Change of towels is available on request.


Property features

Estudio Playa Mujeres - Family Experience All Inclusive Resort features a golf course, a full-service spa, and 2 outdoor pools. If you drive, put free valet parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a children's pool, a gym, and a steam room.

Room options

Junior Suite King

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Inspira Rooftop Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Junior Suite -2 Double

2 Queen Beds and 1 Twin Sofa Bed | Sleeps 4

Inspira Junior Suite Swim Out Double

2 Queen Beds and 1 Twin Sofa Bed | Sleeps 4

Guest reviews for Estudio Playa Mujeres - Family Experience All Inclusive Resort

Everyone (7) Family (11)
4
Family

Food and service was great. I wish they had more activities and shows

By on Aug 14, 2022

Review comment responded on Aug 15, 2022

Dear Ramanjeet, Thank you for choosing Estudio Playa Mujeres during your visit to the beautiful Mexican Caribbean. It is a pleasure to know you enjoyed our team's exquisite gastronomic options and handmade hospitality. On the other hand, we appreciate your observations which we will be sharing with our Arts & Experiences department to continue improving as the comfort and satisfaction of our guests are of the utmost importance to us. We hope to have the opportunity to welcome you back in the not-so-distant future to continue creating memorable vacation experiences. Kind regards.

5
Family Family with small children Friends

Loved everything about this resort

By on Jul 31, 2022

Review comment responded on Aug 1, 2022

Dear Imran, Thank you very much for taking the time to share your excellent rating and comments on our resort. We are delighted to know you had a lovely stay. Last but not least, thank you for your preference. We look forward to welcoming you back once more and continuing to surpass your expectations. Warm regards.

5
Family with small children

Staff is excellent. They care about the client. They make you feel like family

By on Jul 27, 2022

Review comment responded on Jul 27, 2022

Dear Enmanuel, Thank you very much for taking the time to share your excellent rating and comments on our resort, for us is very important to know the opinion of our guests. Nothing makes us happier than you becoming part of our family and knowing we made you feel at home at all times. We look forward to welcoming you back once more and continuing to surpass your expectations. Kind regards.

5
Family

Very beautiful facility, family friendly, very accommodating..

By on Jul 18, 2022

Review comment responded on Jul 18, 2022

Dear Faosat, Thank you for sharing your comments about your stay at Estudio Playa Mujeres. It is a pleasure to know you enjoyed a pleasant family vacation experience. We hope to be welcoming you back many more times to continue surpassing your expectations with memorable experiences in paradise. Warm regards.

5
Family

Loved it all, but with a 13 and 15 year old, it is stressful in not being allowed to go to 16 side of hotel.

By on Apr 22, 2022

Review comment responded on May 5, 2022

Dear James, Thank you for taking the time to share your comments regarding your stay at our resort. It is a pleasure to know you enjoyed your overall stay, and that you loved everything. Regarding access to our Atelier, regardless of it being our sister resort, is important to mention that it has its atmosphere and characteristics, which we must respect, Atelier Playa Mujeres is an Adult, and guests over 16 years only. We hope to have the opportunity to welcome you back and enhance your perceptions of our services, exceeding your expectations with the excellence Estudio Playa Mujeres has been known to provide. Kind regards.

5
Family Family with small children Friends

Just came back from this beautiful place. Very clean. Service is great. Food also good. Especially if you travel with kids so cool to stay. They have a kids pool and slides, also they have a kidsclub, where you can leave your kids and let them play and do different activities. Lets say you can go to adults only side and have a dinner while they in kidsclub. Pools are clean, the property is nice and green. Highly recomending

By , from Staten Island on Jan 14, 2022

Review comment responded on Jan 17, 2022

Dear Yelena, It has been a pleasure to welcome you to Estudio Playa Mujeres for an incredible vacation. We are happy to know that your overall experience was really positive where you were able to enjoy many aspects of our property and our service. Thank you as well for mentioning and highlighting the service from our team at Doodle Land, they will be proud to know their handmade hospitality caused a great impact during your stay. We remain at your service and look forward to welcoming you back soon. Kind regards.

5
Family

Quality

By on Nov 30, 2021

Review comment responded on Dec 1, 2021

Dear Anil, Thank you very much for taking the time to share your excellent rating of our beautiful resort, for us is very important to know the opinion of our esteemed guests. We look forward to welcoming you back once more and continuing to surpass your expectations. Warm regards

3
Everyone

By on Aug 2, 2021

Review comment responded on Dec 28, 2021

Dear Guest, Thank you very much for taking the time to share a score of our establishment, for us it is very important to know the opinion of our guests. We ask you to please contact us through this means, to know how we can improve our services and in this way, also the score that our guests share with us. Best regards.

3
Family

The checked in staff were not very helpful. We had to wait almost 5 hours in a hot lobby to get our room.

By on Jul 26, 2021

Review comment responded on Jul 28, 2021

Dear Guest, We appreciate the time you have taken to share your thoughts about our resort. We apologize for the inconvenience with the front desk, we would like to kindly ask you to please share more details with us about your stay, to provide a proper follow-up of your feedback, and take immediate action in order to improve our services. We truly hope to have the opportunity of assisting you and enhance your perception of our services. We remain at your service.

5
Family with small children

Great resort Beautiful rooms

By on Jul 10, 2021

Estudio Playa Mujeres - Family Experience All Inclusive Resort

Prolongacion Bonampak S/N Mz1, Punta Sam, QROO 77400
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