Skip to main content
Beginning of main content

Recent guest reviews

How nice the staff was! Recommend this property! Our transfer to and from airport sucked they never showed up had to pay for a taxis on our own after booking and paying through orbits we are out 62 dollars and no service from super shuttle , not happy with that at all!

Smaller resort, so it was good for older parents, as it didnt involve a lot of walking

I love this place, except for the beach area. We weren't able to enjoy it be

The only problem was the beach. Extreme seaweed problem going on. Besides that beautiful resort

We loved the infinity pool. Our room was comfortable. Our view was only so-so for an ocean view.

Beautiful property. Great for families and weddings. We saw a few weddings every night. Staff was friendly and so attentive. If you’re looking for a couples property, this one might not be the best ever choice. But, we really enjoyed our time there.

staff is very friendly and helpful. They always have a smile on their faces. Wish there was an airport shuttle.

The staff was great very friendly super helpful food was good,everything was very clean.

it was a wonderful place to visit. the whole place was really beautiful and has many restaurants, lots of food and drink. we had a blast!!! wish we could’ve stayed longer!

Great place to stay for the family! I have no regrets about this location.

We had Ok experience. We don’t believe the hotel is worth 4.5 star rating but we also don’t have much to complain. The hotel was busy, lots of people right before the Holidays and the service was great. Everyone was nice and friendly. It was very clean as well. The only thing we didn’t like was the room - too small, very small closets and very uncomfortable beds. But it was clean all the time. Food was nothing special. Pools are amazing for any age kids, water clean and warm all the time. Overall good vacation.

The Orbitz credit is NOT a credit. It is separate coupons to certain wine bottles, spa services, or a separate beach dinner.

Carretera Federal Chetumal Puerto Juárez Puerto Morelos QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Dreams Riviera Cancun Resort & Spa places you within 2 miles (3 km) of Ojo de Agua Beach and Crococun Zoo. This 486-room, 4.5-star hotel has 3 outdoor pools along with a full-service spa and 9 restaurants.


Dining

There are ample dining options with 9 onsite restaurants, including Bordeaux, which specializes in French cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.


Rooms

All 486 rooms feature balconies or patios, iPod docks, and free local calls. 37-inch plasma TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and down comforters, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Ceiling fans, laptop-compatible safes, and ironing boards are other standard amenities.


Property features

Guests of Dreams Riviera Cancun Resort & Spa have access to a full-service spa, 3 outdoor pools, and a nightclub. Free valet and self parking are available, and there's also an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include a children's pool, a health club, and a spa tub.

Room options

Premium Deluxe Garden View (Double beds)

2 Double Beds | Sleeps 4

Preferred Club Plunge Pool (Double beds)

2 Double Beds | Sleeps 4

Preferred Club HoneyMoon Suite

1 King Bed | Sleeps 2

Premium Deluxe Ocean View King

1 King Bed | Sleeps 3

Guest reviews for Dreams Riviera Cancun Resort & Spa

Everyone (30) Couples (21) Family (12) Other (2) Friends (5)
5
Everyone

By on Oct 28, 2020

Review comment responded on Oct 31, 2020

Thank you for Staying with us, we really appreciate your feedback. Have a nice day!

5
Partner Couples

How nice the staff was! Recommend this property! Our transfer to and from airport sucked they never showed up had to pay for a taxis on our own after booking and paying through orbits we are out 62 dollars and no service from super shuttle , not happy with that at all!

By , from Bloomfield on Mar 1, 2020

Review comment responded on Mar 1, 2020

Thanks for staying with us. We appreciate your feedback!

4
Family with small children

Smaller resort, so it was good for older parents, as it didnt involve a lot of walking

By on Jan 9, 2020

Review comment responded on Jan 10, 2020

Thank you very much for your feedback.

3
Everyone

By on Oct 28, 2019

Review comment responded on Oct 29, 2019

Thank you for your feedback

3
Everyone

By on Oct 10, 2019

Review comment responded on Oct 10, 2019

¡Hola! Thank you very much for your feedback. ¡Saludos!

5
Everyone

I love this place, except for the beach area. We weren't able to enjoy it be

By on Aug 31, 2019

Review comment responded on Aug 31, 2019

Thank you for your feedback. I will pass along this information to the staff and we would love to see you again in the near future. Best regards,

5
Family with small children

The only problem was the beach. Extreme seaweed problem going on. Besides that beautiful resort

By on Jun 29, 2019

Review comment responded on Jul 1, 2019

Dear Guest, We appreciate your comments! We will share your remarks with the Operations Committee. Our staff is working as quickly as possible to remove the seaweed as the ocean delivers it to us. We encourage our guests to enjoy our gorgeous pools, bars, gourmet dining options, and entertainment all day long. We hope to have the opportunity to welcome you back in the near future. ¡Saludos!

4
Everyone

By on May 31, 2019

Review comment responded on Jun 4, 2019

¡Hola! Thank you very much for your feedback. ¡Saludos!

1
Everyone

By on Apr 16, 2019

Review comment responded on Apr 16, 2019

¡Hola! Thank you very much for your feedback. ¡Saludos!

5
Partner Couples

We loved the infinity pool. Our room was comfortable. Our view was only so-so for an ocean view.

By on Apr 3, 2019

Review comment responded on Apr 3, 2019

Thank you very much for your feedback. We hope to see you again in the near future. Best regards,

url importing http://www.orbitz.com/Puerto-Morelos-Hotels-Dreams-Riviera-Cancun-Resort-&-Spa.h2941578-p2.Hotel-Reviews
There was an error importing /Puerto-Morelos-Hotels-Dreams-Riviera-Cancun-Resort-&-Spa.h2941578-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Puerto-Morelos-Hotels-Dreams-Riviera-Cancun-Resort-&-Spa.h2941578-p2.Hotel-Reviews