NH Cali Royal

4.0 star property

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Photo gallery for NH Cali Royal

Outdoor pool
Exterior
Bar (on property)
Lobby
Daily buffet breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carrera 100b Number 11a 99, Cali, Valle del Cauca, A99
  • Place, Holguines Trade Center
    ‪1 min walk‬
  • Place, Unicentro Shopping Center
    ‪3 min walk‬
  • Place, Universidad del Valle
    ‪3 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪43 min drive‬

Room options

Standard Room

8.6 out of 10
Excellent
(34 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite

  • 455 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite (Extra Bed 3 Adults)

9.0 out of 10
Wonderful
(4 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Cali

Located in Campestre, NH Cali Royal is adjacent to Holguines Trade Center and within a 10-minute stroll of Universidad del Valle. This 4-star hotel welcomes guests with 145 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Holguines Trade Center - 1 min walk - 0.1 miles
  • Unicentro Shopping Center - 3 min walk - 0.2 miles
  • Universidad del Valle - 3 min walk - 0.2 miles
  • Jardin Plaza Shopping Center - 17 min walk - 0.9 miles
  • Fundacion Valle del Lili - 5 min drive - 1.2 miles

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 48 min drive

Restaurants

  • ‪Crepes & Waffles - ‬9 min walk
  • ‪El Cilindro Municipal - Unicentro - ‬9 min walk
  • ‪Mandarino's - ‬4 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Sushi Green - ‬6 min walk

About this property

NH Cali Royal

At NH Cali Royal, guests enjoy an outdoor pool, a 24-hour gym, and a steam room. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 60000 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a hot tub, and a conference center.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, minibars, and free newspapers are also available. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a steam room.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: USD 33,907 to 75,311 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Royal
  • La Parrilla

Things to do

  • 24-hour health club
  • Hot tub
  • Outdoor pool
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 110000 per pet, per night
  • Dogs and cats only
  • 2 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 33907 to 75311 per person
  • Airport shuttle fee: USD 60000 per vehicle (one way)
  • Pet fee: USD 110000 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Cali
Hotel Radisson Cali
Hotel Radisson Royal
Hotel Radisson Royal Cali
NH Cali Royal Cali
Radisson Hotel Cali
Radisson Royal Cali
Radisson Royal Hotel Cali
NH Cali Royal Hotel
NH Cali Royal
NH Cali Royal Hotel
NH Cali Royal Hotel Cali

Frequently asked questions

Is free cancellation available at NH Cali Royal?

NH Cali Royal offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at NH Cali Royal?

As of Mar 21, 2026, prices found for a 1-night stay for 2 adults at NH Cali Royal on Apr 5, 2026 start from $55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around NH Cali Royal?

This hotel is situated in Campestre within a 10-minute walk of Holguines Trade Center and Unicentro Shopping Center. You'll also find Babilla Park and Palmas Mall less than a mile away.

Is there parking available at NH Cali Royal?

Yes, valet parking and self parking are offered for free at the hotel.

Is a spa located at NH Cali Royal?

Spa services at the hotel include massages.

Does NH Cali Royal have a casino at the property?

No, NH Cali Royal doesn't have a casino.

Is there an indoor pool at NH Cali Royal?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at NH Cali Royal?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does NH Cali Royal have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does NH Cali Royal feature a restaurant that includes a breakfast menu?

Yes, NH Cali Royal serves buffet breakfast for a surcharge each morning at Cafe Royal.

Does NH Cali Royal allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at NH Cali Royal for a fee of USD 110000 per pet, per night.

Does NH Cali Royal have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to NH Cali Royal?

The closest major airport to NH Cali Royal is Alfonso Bonilla Aragon Intl. Airport (CLO), which is 20 mi away (48 minutes by car).

Can I book a room with a balcony at NH Cali Royal?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy pool or city views.

Does NH Cali Royal offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at NH Cali Royal.

NH Cali Royal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 561 out of 1005 reviews
Rating 8 - Good. 207 out of 1005 reviews
Rating 6 - Okay. 109 out of 1005 reviews
Rating 4 - Poor. 76 out of 1005 reviews
Rating 2 - Terrible. 52 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great service, great location!
Stayed 4 nights in Dec 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Reynaldo Enrique

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great location!
Stayed 2 nights in Nov 2025

2/10 Terrible

Jonathan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room wasn’t clean and had bugs and mold in it. The bright colorful photos of the hotel at night is a lie. The hotel is dark, no lights in the environment.. mold on the shower head and dirty tub, stains on bedsheets and I paid for a suite
Stayed 4 nights in Dec 2025

10/10 Excellent

Gustavo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent service.
Stayed 1 night in Dec 2025

10/10 Excellent

rebecca

Stayed 3 nights in Dec 2025

10/10 Excellent

Rafael

Stayed 2 nights in Nov 2025

4/10 Poor

Osly

Stayed 3 nights in Nov 2025

10/10 Excellent

jorge

Stayed 2 nights in Nov 2025

2/10 Terrible

SantIago

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Big disaster very desapointed
Stayed 4 nights in Nov 2025

6/10 Okay

Felipe

Liked: Cleanliness, staff & service
El hotel está viejo y un poco descuidado, funciona. Costoso para lo que ofrece.
Stayed 3 nights in Nov 2025

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Jul 2025

8/10 Good

Walter, Woodside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, great hotel, service, staff (including new personnel) all are top notch. Only situation that still have issues sometimes, is the wi-fi service, it has glitches and if you sending heavy reports, pictures or any big files, it may take longer or not work at all. Hopefully administrators will take care of this issue and round a big fat A1 status.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very welcoming, and very attentive. The hotel was clean and smelled great!
Stayed 2 nights in Oct 2025

8/10 Good

Sandra, Miami

Location
Stayed 2 nights in Nov 2025

10/10 Excellent

Hector

Business traveler
Liked: Cleanliness, staff & service, amenities
Good service during check in and also in all the hotel
Stayed 1 night in Nov 2025

10/10 Excellent

jorge

Stayed 4 nights in Oct 2025

10/10 Excellent

Pablo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy buena atención excelente trato y acogedor lugar
Stayed 5 nights in Nov 2025

6/10 Okay

Sandra, Miami

Traveled with group
Room is ok, needs improvement in general decor, Towels wash and hand towels where never provided unless we ask. After cleaning the room was never left not with items missing, from being dirty glass cups tea. Breakfast was good, staff very cordial and attentive. The best the location, restaurants, 2 shopping centers. In general I woo come back
Stayed 4 nights in Nov 2025

10/10 Excellent

GINO

Traveled with family
Liked: Cleanliness
Yes A/C good but floors needy to be replaced they are fading and discolored
Stayed 3 nights in Nov 2025

10/10 Excellent

Edgar

Traveled with partner
Liked: Cleanliness, staff & service
Amazing staff!!!
Stayed 4 nights in Oct 2025

6/10 Okay

Carina

Stayed 7 nights in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

4/10 Poor

Sasha

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Upon arrival, the room wasn’t ready. We checked in, but they didn’t have a room key to give us. A guy escorted us upstairs to open the room. After that, the room smelled moldy. They didn’t even have hot water. They may have regulated it, but it was only in the morning. I was not supposed to shower at night. This was really disappointing. The location of the hotel is good, but the front desk staff was terrible. The concierge guy was very nice, and the parking staff was nice. However, the front desk staff will make you wait and won’t even acknowledge you.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 1 night in Oct 2025