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Hotel H21

3.0 star property

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Photo gallery for Hotel H21

Room
Property amenity
Terrace/patio
Daily English breakfast (COP 6000 per person)
Reception hall

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle 21 No 11 D-28, Cali, Valle del Cauca, 760044
  • Place, Bulevar del Río
    ‪18 min walk‬
  • Place, La Ermita Church
    ‪20 min walk‬
  • Place, Torre De Cali
    ‪6 min drive‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪32 min drive‬

Room options

View all photos for Single Room (Fan)

Room

Single Room (Fan)

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room (Air Aconditioning)

Single Room (Air Aconditioning)

Single Room (Air Aconditioning)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Fan)

Double Room (Fan)

Double Room (Fan)

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Air Aconditioning)

Room

Double Room (Air Aconditioning)

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (Fan)

Twin Room (Fan) | Bathroom | Shower, free toiletries, hair dryer, towels

Twin Room (Fan)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room (Air Aconditioning)

Twin Room (Air Aconditioning)

Twin Room (Air Aconditioning)

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Cali

Located in Sucre, Hotel H21 is within a mile (2 km) of sights such as Valle del Cauca Government Building and Comfandi and Comfenalco Cultural Center. This 23-room, 3-star hotel welcomes guests with conveniences like a restaurant, free self parking, and a terrace.

What's nearby

  • Valle del Cauca Government Building - 18 min walk - 1.0 mile
  • Cali Cathedral - 18 min walk - 1.0 mile
  • Bulevar del Río - 18 min walk - 1.0 mile
  • La Ermita Church - 20 min walk - 1.1 miles
  • Torre De Cali - 6 min drive - 1.2 miles

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 23 min drive

Restaurants

  • ‪Parrilla El Torito Rojo - ‬14 min walk
  • ‪Museo De La Salsa - ‬6 min walk
  • ‪La Matraca - ‬4 min walk
  • ‪Panadería Y Pastelería Kuty - ‬14 min walk
  • ‪La cucharita - ‬13 min walk

About this property

Hotel H21

Hotel H21 features free WiFi in public areas, a terrace, and laundry facilities. There's free parking, and an airport shuttle for COP 45000 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and tours/tickets. Additional amenities include an ATM and a reception hall.
Guests can expect to find 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free local calls are also standard.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: COP 6,000 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 10 AM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately COP 6000 per person
  • Airport shuttle fee: COP 45000 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 10 AM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel H21 Cali
Hotel H21
H21 Cali
Hotel H21 Cali
Hotel H21 Hotel
Hotel H21 Hotel Cali

Frequently asked questions

Is a free cancellation option available at Hotel H21?

Hotel H21 provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What is there to do within easy reach of Hotel H21?

This hotel is situated in Sucre, close to Chipichape Shopping Center, Bulevar del Río, and Olympic Stadium Pascual Guerrero. You'll also find Jaime Aparicio Pan American Sports Park and Palmetto Plaza Shopping Center within a short drive.

Is there parking available at Hotel H21?

Yes, self parking is offered for free at the hotel.

Does Hotel H21 include a casino on the premises?

No, Hotel H21 doesn't have a casino.

Is there an indoor pool at Hotel H21?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel H21?

Couples staying at this hotel will appreciate amenities like a restaurant and a free daily breakfast plus some guestrooms include free WiFi.

Does Hotel H21 have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel H21 have a restaurant with a breakfast menu?

Yes, Hotel H21 serves free breakfast each morning from its restaurant.

Does Hotel H21 allow pets to stay for free?

No, pets aren't allowed at Hotel H21 though service animals are welcome.

Does Hotel H21 have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel H21?

The closest major airport to Hotel H21 is Alfonso Bonilla Aragon Intl. Airport (CLO), which is 13.3 mi away (23 minutes by car).

Are there rooms with balconies at Hotel H21?

No, you won't find guestrooms with balconies at Hotel H21.

Hotel H21 Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 32 reviews
Rating 8 - Good. 15 out of 32 reviews
Rating 6 - Okay. 6 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 3 out of 32 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Property conditions & facilities

Decent rooms but...

Not a good location. You are better off paying a few more dollars per night. The location is not safe nor is it pleasant. There are prostitutes in the street about a 30 second walk away and this is not a good thing.

8/10 Good

isao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

h21 cali first time

service is excellent but the area you have to be careful is not a good area is a shame because service is very nice

2/10 Terrible

Fer, Aruba

Disliked: Staff & service

Very dangerous area

Be carefull when choosing a hotel in places where not even the police enter out of fear of what may happen to them. The staff is really not helpfull and lied about us smoking in the room and wanted us to pay a smoking fee.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
This hotel is fine inside and a good value in that regard. I didn't get air conditioning yet it was a nice temperature for sleeping. I used the fan a little during the day and that was fine. The service staff are all very helpful and friendly. The street was okay during the day but I wouldn't want to go out at night. The MIO is three blocks away and I walked that far a few times without any issues in the evening after dark. So it is best for those who like taxis or have a car, or are at least able bodied men. The doors lock and also have a flimsy deadbolt, but they need to fix some of those as they don't align properly and won't close.

8/10 Good

Yuni, Medellin

Liked: Cleanliness, staff & service, room comfort

A quiet budget hotel

I stayed three nights. It was very quiet&comfortable. The room was clean and all amenities worked. The receptionist was very kind and the free breakfast was tasty. Also, it took seven minutes walk to the Mio station. I will stay this hotel again when I visit Cali. Thanks a lot.

8/10 Good

María Marleny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno, un lugar confortable.

Stayed 2 nights in Jul 2022

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LA ATENCIÓN DE LA NIÑA DE RECEPCION FUE EXCELENTE, MUY AMABLE

8/10 Good

Gerd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cali eine alte moderne Stadt

Das Hotel liegt leider in einer etwas schlechteren Gegend. Ich fand es trotzdem interessant, um nicht nur das aufpolierte Cali zu sehen. Zu Fuß ca 25 Minuten ins Zentrum, die sich aber lohnen. Nachts sollte man ein Taxi nehmen (ca 5000 Peso/1,50 Euro).Sichere Garage im Hotel für mein Motorrad.
Stayed 2 nights in Oct 2017

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ya la mayoría de personas sabemos que al llegar allá, No es la mejor zona ni la más segura. Pero en cuanto a otros aspectos todo fue Bueno, Es relativamente cerca a sitios turísticos y al centro de la ciudad, estuvimos muy cómodos y el desayuno estuvo bien
Stayed 3 nights in Sep 2017

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities, room comfort

Bueno

Buena opción en cuanto a costo beneficio
Stayed 1 night in Aug 2017

4/10 Poor

ANDRES

Liked: Cleanliness

Abuso y engaño del Hotel

Regular porque el Hotel se encuentra ubicado en un barrio peligroso y de tolerancia; y efectua descuento anticipado a la tarjeta de crédito relacionada en garantía de la reserva.
Stayed 3 nights in May 2017

8/10 Good

JARDINES DE PAZ SA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel limpio

En general bien.

8/10 Good

Carlos

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Se esmeraron en la atención

La habitación tenía ropa de algún otro huésped debajo de la cama y en el closet, estuve 2 noches y no cambiaron las sábanas.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel agradable, muy buen desayuno

Buen hotel, excelente personal, desayuno estilo americano muy bueno, el sector baja algo de puntaje, pero para el turista es bueno, de lo mejor de cali a ese precio

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpio y excelente personal

Muy bien excelente atención

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

decepcionante

Por error tome el mes equivocado pero el día si era 24 pero de marzo. No de febrero, pero me cambiaron la fecha pero de igual forma me cobraron allá en efectivo y en la tarjeta. Lo mismo me sucedió con despegar y en el hotel solo me cambiaron el día y ya no fue necesario volver a pagar en el hotel Citi express. Aquí me generaron dos cobros es injusto

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Bien Ubicado relacionado al Centro.

Lo Personal fueron la salvacion del estadio. Buenas personas, muy organizadas!

6/10 Okay

Henry, Bogotá D.C.

Liked: Cleanliness, room comfort
Disliked: Staff & service

Ubicación no recomendada

La zona del hotel es ciertamente peligrosa. Los alrededores están llenos de habitantes de calle, trabajadoras sexuales y claramente no se puede llegar a pie aunque el sistema de transporte público queda muy cerca. Para alguien que no conoce la ciudad de Cali puede llevarse una amarga sorpresa.

6/10 Okay

rigaud, popayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bon hotel mais quartier industriel

bon

8/10 Good

JOSE LUIS

Liked: Cleanliness, property conditions & facilities, room comfort

Agradable

Bien. Muy comodo para su precio

2/10 Terrible

ANDRES

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel pesimo

Muy muy mal, fui engañado el hotel queda ubicado en plena olla literal de cali, por lo cual no se puede salie sino solo en taxi, pesima atencion del personal

8/10 Good

julieth katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Christiane

Disliked: Room comfort

Hôtel dans banlieue pourrie

Negatif

6/10 Okay

Pierre

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Zelie

Grande pub pour la feria de Cali on en tres loing

10/10 Excellent

catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpio y comodo

El servicio fue bueno, el personal amable. Lo único que recomiendo es la alimentación sin azucar