Jewel Sports City and Aqua Park

4.5 star property

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Photo gallery for Jewel Sports City and Aqua Park

Lobby
Front of property - evening/night
Check-in/check-out kiosk
Gym
Egyptians only Special offer Standard Room Pool view | Minibar, in-room safe, desk, rollaway beds (surcharge)

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Al Zahraa, Nasr City, Cairo, Egypt
  • Place, KidZania Cairo
    ‪4 min drive‬
  • Place, Cairo Festival City Mall
    ‪5 min drive‬
  • Place, Downtown Katameya
    ‪8 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪22 min drive‬

Room options

Standard Room, City View

  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Standard Room, Pool View

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Junior Suite, Pool View

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Double or Twin Room, Pool View

  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

Deluxe Double or Twin Room, City View

  • City view
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

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About the neighborhood

Cairo

Located in Nasr City, Jewel Sports City and Aqua Park is within a 15-minute drive of popular attractions such as Cairo Festival City Mall and Citystars Heliopolis. This 158-room, 4.5-star hotel welcomes business and leisure travelers with 9 outdoor pools, a water park, and free breakfast.

What's nearby

  • KidZania Cairo - 4 min drive - 1.7 miles
  • Cairo Festival City Mall - 5 min drive - 1.9 miles
  • Downtown Katameya - 8 min drive - 2.4 miles
  • Al Manara International Conferences Center - 9 min drive - 3.8 miles
  • Egypt International Exhibitions Center - 10 min drive - 4.0 miles

Getting around

  • Moushir Tantawi Station - 5 min drive
  • Haroun Station - 14 min drive
  • Cairo Intl. Airport (CAI) - 22 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Eatery - ‬7 min drive
  • ‪Casper & Gambini's - ‬6 min drive
  • ‪IKEA Restaurant - ‬7 min drive
  • ‪Nişantaşi - ‬8 min drive

About this property

Jewel Sports City and Aqua Park

Guests of Jewel Sports City and Aqua Park have access to 9 outdoor pools, a water park, and a children's pool. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Furnished balconies, refrigerators, and minibars are other standard amenities.
An outdoor tennis court, a health club, and a water park with waterslides are featured at the hotel. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 9 outdoor pools
  • Children's pool
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Water park
  • Waterslide

Family friendly

  • 9 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • 4 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in an "Egyptians only" room type must present proof of Egyptian residency at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • No alcohol is served or permitted at Jewel Sports City and Aqua Park.

Property is also known as

Tolip Sports City Resort Cairo
Tolip Sports City Resort
Tolip Sports City Cairo
Tolip Sports City
Tolip Sports City Resort Spa
Jewel Sports City Aqua Park
Tolip Sports City Resort Spa
Jewel Sports City and Aqua Park Hotel
Jewel Sports City and Aqua Park Cairo
Jewel Sports City Aqua Park (Ex. Tolip)
Jewel Sports City and Aqua Park Hotel Cairo

Frequently asked questions

Is free cancellation available at Jewel Sports City and Aqua Park?

Jewel Sports City and Aqua Park offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What is there to do close to Jewel Sports City and Aqua Park?

This hotel is situated in Nasr City, close to Cairo Festival City Mall and Citystars Heliopolis. You'll also find Downtown Katameya and KidZania Cairo within a short drive.

Is there parking available at Jewel Sports City and Aqua Park?

No, there isn't parking available at the hotel.

Is a spa located at Jewel Sports City and Aqua Park?

Spa services at the hotel include massages.

Are there luxury amenities available at Jewel Sports City and Aqua Park?

Yes, guests can indulge in luxuries such as a water park, a restaurant, and an outdoor tennis court at this hotel.

Does Jewel Sports City and Aqua Park feature a casino on the premises?

No, Jewel Sports City and Aqua Park doesn't have a casino.

Will I find an indoor pool at Jewel Sports City and Aqua Park?

No, this hotel doesn't have an indoor pool; however, there are 9 outdoor pools.

Is Jewel Sports City and Aqua Park good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, 9 outdoor pools, and 2 bars/lounges.

Does Jewel Sports City and Aqua Park have a hot tub?

No, but this hotel does have a steam room.

Does Jewel Sports City and Aqua Park feature a restaurant that includes a breakfast menu?

Yes, Jewel Sports City and Aqua Park serves free buffet breakfast each morning from its restaurant.

Does Jewel Sports City and Aqua Park allow pets to stay free of charge?

No, pets and service animals aren't allowed at Jewel Sports City and Aqua Park.

Does Jewel Sports City and Aqua Park have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Jewel Sports City and Aqua Park?

The closest major airport to Jewel Sports City and Aqua Park is Cairo Intl. Airport (CAI), which is 10.1 mi away (22 minutes by car).

Are there rooms with balconies at Jewel Sports City and Aqua Park?

Yes, every guestroom at Jewel Sports City and Aqua Park comes with a furnished balcony and some offer city and pool views.

Jewel Sports City and Aqua Park Reviews

Reviews

6.4
Rating 10 - Excellent. 30 out of 107 reviews
Rating 8 - Good. 20 out of 107 reviews
Rating 6 - Okay. 19 out of 107 reviews
Rating 4 - Poor. 17 out of 107 reviews
Rating 2 - Terrible. 21 out of 107 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Ridwaan moosa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel

This is not a 5 star hotel the picture are deceiving it is old could have been a 5 star 25 years ago not mantained nothing open or working
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

MAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come back to this place each time I visit Egypt
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

Overall, not bad place to stay for a short time. Breakfast was ok, but could be richer as per the level of the hotel
Stayed 1 night in Feb 2021
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

ot very clean

The staff is friendly but the sheets were not clean!!!
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

shaula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice staff Clean
Stayed 1 night in Jul 2020
Verified

8/10 Good

Judith

Disappointed Hotel to celebrate New Year.

A little disappointed as it advertised a bar and 2 restaurants, but this is a area that doesn't sell alcohol and never found second restaurant (Lebanese )until last day as it's in the sports hall. As we went to Cairo to celebrate New Year was very disappointing and they had a event in the Hotel for New Year but fully booked to outside guests. The Hotel is clean and friendly and is in quiet area but most guest were sportsmen and trainee police from the academy we was led to believe.
Stayed 3 nights in Dec 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing good about this hotel.
Stayed 5 nights in Dec 2019
Verified

6/10 Okay

ARAVINDKUMAR MOHANBHAI

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

not good

looks like old property. not maintained rooms. door handles are broken, karpets are smelly.
Stayed 5 nights in Dec 2019
Verified

2/10 Terrible

Jhun

Disliked: Cleanliness, amenities
The door lockers is not working, No enough tissues, blankets, no convenience plugs to use.. There rare guys everywhere in the hall ways smoking laughing out loud and looking at the ladies who passing by. Everyday there is a wedding party with a lot of strangers inside the hotel lobby and hallways. The music is very loud since that the weeding hall inside the hotel and very close to the rooms. The security check the cars every time I am coming in or getting out from the hotel. When I asked the security guy why, he informed me that the hotel is managed by the army forces and subject to their rules and regulations. I do not know this when I did my reservation, otherwise, I will never take my wife to such place. It's good for guys or business travelers. I will never recommend it to anyone. It reminds me with army camps .
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentle, competent and available staff. Pools and aquapark are very nice.
Stayed 4 nights in Oct 2019
Verified

4/10 Poor

AHMED

Disliked: Staff & service, property conditions & facilities

never go there,very bad service,reception and food

never go there the hotel got worse and worse the reception man was impolite , unprofessional and Uncooperative they insisted to receive cash and refused credit card which was already used during booking , they gave us 2 far rooms , and after complaint we changed to 2 near rooms which main there was availability from the start , so we was very late check in at 5:00 pm. in the restaurant , very bad staff who don't want to work and chefs who don't want to cook any food in live stations, very bad service. the types of food was limited variety and even the available food was of very poor quality, we didn't find anything good to eat. the room and pool was good. this hotel can't be 5 star and should be downgraded to 2 star only
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The bathroom is not in a good condition, it's about 60%
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
Overall is Ok The food is well done but the dining area is not well furnished. The swimming pool is fair but closes too early at 5 p.m. which is terrible to leave the pool at this wonderful time. The aqua park is fully loaded as it left open to public so I do not recommend as regard privacy issues. Drinks and snacks even cooked food for in room service or at swimming pool are very cheap than outside cafe or restaurants. In general it is a good value for money.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Haytham

Disliked: Cleanliness, staff & service

So so , not great but good

Took 10 hours to get an extra bed have to call severak times, room was nit ready , missing tea bar , carpet under bed was dusty, my flip flop get stolen in aqua park, filed complaint with Coustmer service, with no response
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Madjid

Liked: Room comfort

2

Le service est déplorable, le service de réservation est très très lent. Vous pouvez avoir mieux
Stayed 8 nights in Jun 2019
Verified

10/10 Excellent

Ahmed

Liked: Staff & service, property conditions & facilities, room comfort

شكرا فندق توليب

الإقامة كانت ممتازة الفندق مريح ومميز لكن يحتاج من عاملي نظافة الغرف الاهتمام اكثر بالتفاصيل وتوفر كل شيء بالغرفة قبل دخول العميل حيث لم نجد ماء عند دخولنا وطلبناه اكثر من مرة ولم يأت غير ذلك الاستقبال جيد والفندق في المجمل رائع
Stayed 1 night in Jun 2019
Verified

8/10 Good

Badr

Liked: Cleanliness, property conditions & facilities, room comfort

مناسب للعائله ..

اقامه مقبوله .. لكن السعر مبالغ عليه للخدمه المقدمه . غير متعاونين ابدا في حاله تاخر تسجيل الخروج لساعه واحده بعد 12 .
Stayed 1 night in Jun 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ce n'est pas un hôtel 5 étoiles mais même pas un 2 étoiles les chambres sont sales c'est un hôtel qui est laissé à l'abandon moquette dégueulasse nous avons dormi dans les mêmes draps pendant une semaine c'est un hôtel que je ne recommanderais pas
Stayed 6 nights in Jun 2019
Verified

4/10 Poor

Muriel

Liked: Room comfort

Arnaque. Prix surtaxés de 30 %pour étrangers

Sommes arrives a 2h00 du matin. Le taxi a eu bcp de mal a trouver ce complexe qui semble magnifique sur les photos. Piscine exterieur etc.... a notre arrivée l on nous surtaxe le prix de 30 % car nous ne sommes pas Egyptiens!!!!. De plus. Nous leur demandons de nous faire du cash car nous n avons plus de livres Egyptiennes à part une carte de ctedit. Et bien impossible. Ce complexe se trouve perdu dans un nouveau quartier en construction sans âme. Le déjeuné a l air magnifique. Les boissons sont servies dans des goblets en cartons plastiques jetables. Dommage. Le matin pas d eau. Panne de courant. Ascenseur idem. Cela dure 10 mn. Bref. A fuire
Stayed 1 night in Apr 2019
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel especially is very bad and this is my second review about it after they apologized last time but they did not do anything to change themthelves.
Stayed 1 night in Apr 2019
Verified

4/10 Poor

Dorothy

Liked: Cleanliness

Unfriendly hotel to tourists

No hotel shuttle to airport, only place to eat was buffet in a large open room. Felt like being in University dorm facility. Asked where bar/lounges were. It was told they don’t have. Web site says they have 2. Unfriendly staff except 1 lady. Charged more upon arrival because I’m not Egyptian. Felt like a prisoner upon arriving as hotel is behind large wall. Nice clean hotel but unless your with a sports team, it’s not a place for a tourist.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Osama

Liked: Staff & service, property conditions & facilities, room comfort

Good stay

Good stay .. breakfast is good .. hous keeping needs improvement
Stayed 3 nights in Feb 2019
Verified

4/10 Poor

MOHAMED

Disliked: Cleanliness, property conditions & facilities, room comfort
Dålig rum ingen ordning. Kaffe apparaten inte på rätt plats man få leta efter el uttag! Man få dricka kaffe i ett glas finns ingen mygg! Och mer!
Stayed 1 night in Jan 2019