Cairo Pyramids Hotel5.0 out of 5.0
Recent guest reviews
The thing about Cairo is, quite a lot of it is dated so if you are looking for state of the art modern rooms, don't come here. The bungalows were reminiscent of a family holiday I went on with my parents in the 90s - dated furniture, basic appliances, the bathroom door's hinges were bust so the door didn't close.... However, putting that aside, it was a very sweet hotel - the swimming pool (the main one) is quite lovely and the staff were friendly. For the price we paid (breakfast buffet included) it was actually pretty good. The buffet was pretty good in the morning actually and I definitely got my moneys worth by stuffing my face. However, these are the elements which I think could be improved: - Provide booklets in each room explaining what facilities there are in the hotel perhaps with a simple map. - Update your photos on the booking.com website which show a roof terrace overlooking the pyramids, there is no such thing. - Modernise the pool area and bar a little more to make it a bit more attractive and fun. Also, sort out those speakers which the barman was playing his Iphone through - they kept cutting out. - Give the pool barman more songs to play - he seemed to play about 6 tracks throughout the day on repeat, surely there is more music out there than 'Despacito' continuously on loop? However, points for entertainment and dance moves - he really danced like no one was watching and for most of the time, no one was. - Make your cocktails a little more attractive - a plain glass with no fun presentation is a bit behind the times, they look dowdy - dress them up a little. - Ask the shopkeeper of the shop on sight to be less pushy, he was practically prising our life stories out of us at one point. We felt under pressure to buy something but then didn't on principle. I think this hotel is going to get a lot more popular with the opening of the new Egyptian museum in a few years time, so make sure that you are the hotel of choice and modernise to attract a higher end of customer - that way you can raise the price and really make a name for yourself in the hotel industry.
had two brief stays at this hotel. The first, I stayed at one of the cottages and it was fine. Everything was comfortable and quiet. The second brief stay was at the hotel and it was very nice too. No complaints whatsoever. Very quiet and the staff was very nice.
I was on the SOTC group tour and visited on the 27th Feb 2018 stayed in room 1006 & 1007 traveled with family Sad points for the property 1) smell from the Air conditioner ( which went out after 2 hrs of keeping the room open) 2) The bath room were cramped 3) room 1006 has bad plug points burnt out 2 of my International adaptors 4) room 1006 doesnt have a head board on the bed so we keep our pillows on the curtains pretty strange huh 5) The room has a cooking space available but no utensils and the water outlet is way deep in which is bad possitioning 6) the cabinets had fresh oil paint smell 7) if by mistake u come out of the cramped bath area and have water dripping onthe floor then we can see the dust make the water drops dirty ... 8) the health spout was terrific ... absolutely useless and unhygienic Good points 1) Space if some one needs these are rooms for it 2) Staff are lovely helpful and are willing to do their bit. 3) lot of storage space 4) lovely water pressure feel relaxed after a day's run 5) good breakfast spread ( even when we are strict vegetarian ) 6) wifi is slow but is free at least 7) pools are clean but didnt use as it was cold and no time to do the splash 8) the view from the window was the Pyramid of Khufu 9) and soon we can see the grand Egyptian museum opp the hotel 10) though far from the airport but the development will get this hotel up soon
The hotel complex was huge and at times we got lost finding our way. The hotel staff were very good and polite and helpful too. The main thing was that it was very close to the pyramids when we had to go and see the sound and light show.
Does what it says on the tin. Buffet style breakfast and Dinner with steak restaurant option. Great pool for late afternoon dips. Breakfast has good variety, odd sausages would really like a bacon option. Steak Restaurant not bad value at GBP 13 25O grams all cuts
Very pleasant hotel not far from the pyramids. The room was clean & good. The food was enjoyable. The only problem being we could not eat salads or fresh vegetables or fruits due to the water in Egypt being incompatible with the American digestive system. The staff was friendly & helpful.
This is a beautiful hotel in a fabulous location (especially once the new museum is finished). The rooms are big, modern, beds and pillows are amazing!!! My complaint is my non smoking room stunk like smoke but the worst was the hotel will arrange a driver for you and they are a total scam. Do not use them ... use Uber... you can even walk to the Pyramids. We took a hotel driver and next thing you know we are pressured into a pyramid tour take takes you to “government” shops that a a total scam... total rip off for all of it... just do your own thing and only shop at the Khan Khalili bizarre it is amazing and a fraction of the price.
The floor was filthy in our room. When I requested maid service while we were out, was told it would be cleaned, but had not been touched upon return late in the day. Refrigerator also dirty and bathroom had hair from previous occupant when we arrived. The buffet was mediocre at best, and not one of 3 omelets ordered were even close to the request.
Dear Management, Last weekend we stayed at your hotel for 2 nights - and did so with great regret. It was the worst hotel experience ever. And trust me - I've stayed in a lot of lousy hotels during my life. But you take the 1st prize by far! We (a family of 5 - hereof 3 small children) had booked your 5* hotel in October 2017 some 3½ months ago where 2 connected rooms with 5 beds was requested and confimed. Not as a request but as a condition to book at all. Upon arrival at Cairo airport at 21:00 on Friday 9th our travel agent called you to confirm once again - 2 connected rooms with 5 beds in total. When arriving to your hotel just before 23:00 nothing was ready .... we waited until after midnight to get the first room and to somewhere between 0030 and 0100 (lost tract of time by then) to get the connected room after much arguing. And even trying to give us 2 non-connecting rooms!!! Next morning early we complain to the manager at the desk and he agrees to come up with proper compensation during the day while we are on a daytrip in Cairo. Getting back to the hotel late afternoon the next manager at the desk has no immediate knowledge of the agreement in the morning, but after some waiting he returns with the information that the PLATE OF APPLES in our room is considered their version of proper compensation..... Seriously - 6 apples for not getting the product we paid for? But yes that was what we got. And it gets worse.... Second night (Saturday - as on Friday) there is a wedding in the conference room and Saturday it doesn't end at midnight, but continues until 03:00. Problem is not the wedding as such - but the fact that the conference room is right next to our rooms 1205/1206 and only thing between is 5 meters of what sounds like outdoor dishwashers area - and a door into the conference room that is open 80-90% of the time. An egyptian wedding is rater noisy and with continously loud music etc. In other words I get approx 1 hour of sleep in total during the night. We have to get up at 04:00 to catch a flight. Happy to get out - really tired and angry with the treatment. Why do you at all book the rooms next to the conference room when you must know that it's extremely noisy and impossible to sleep next to it??? Perhaps you should accomodate the wedding guests in the rooms next to the party!!?? Compensation offerede - 10% off the restaurant bill - LE300 (=€15). Not satisfied and now yelling the manager at the desk goes as far as to offer a free bottle of wine in stead (LE500 = €25)..... Unfortunately we are at that time late for our bus and with other guests (the lucky ones that didn't upgrade to the so called 5* hotel and therefore stayed down the road at a nice 4* quiet hotel....) waiting we have to leave. So in total the compensation for 2 nights of lousy service and no sleep we are given 6 apples and a bottle of egyptian wine as compensation...... Is that really what the Steigenberger Management wants for its guests? What an insult! I am sure that this must simply be a mistake and a really bad weekend for the management at the desk. And I hope that the General Management will show better judgement and customer service and come up with proper and appropriate compensation. Suggestion could be 2*2 nights at a Steigenberger hotel at our choise where it's possible to get a good nights sleep!!! We will not be going back to your Cairo Pyramids location, so that's not an option! Sinserely Kenneth Flodgaard Nielsen and famliy
very nice hotel, rooms are big, luxury. restaurant is very nice, i had a la carte on dinner. very tasty food, professional staff. but it is expensive not cheaper. most likely you will wait in front of reception if you want to ask because when i was there, it was many guests and limited number of receptionists.
- Free WiFi in rooms and public areas
- Onsite dining
- 2 outdoor pools
- Fitness center
Cairo Pyramids Hotel places you within 2 miles (3 km) of popular sights like Pyramids at Giza and Great Sphinx of Giza. This 304-room, 5-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi. The Grand Egyptian Museum and Giza Plateau are also nearby.
Enjoy dining at Orangerie, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start your day off with breakfast, available for a fee.
All of Cairo Pyramids Hotel's 304 rooms are air-conditioned and have an array of amenities, including balconies, minibars, and safes. Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and bidets. Phones and desks are also standard.
Guests staying at Cairo Pyramids Hotel enjoy access to 2 outdoor pools, a fitness center, and a sauna. If you drive, self parking is USD 2 per day, or you can take advantage of the airport shuttle (available 24 hours) for USD 45 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 1038 reviews