The hosts were extremely attentive, helping us out right away when we had minor issues, and were also very generous in helping us organize airport transport, with an offer to assist with other things for our vacation. They were also on-site to greet us on arrival and give us a tour of the property, which was a nice touch.Though the house was a little dated, it was clearly well maintained, and they tried really hard. The kitchen was easy to cook in, and there were some cooking oils, condiments etc already there. The AC vent was loud in one room, but we didn't need to turn it on at all during out February stay.