Holiday Inn Express Hotel & Suites Butte2.5 out of 5.0
Recent guest reviews
I travel for work and stay in a lot of high end hotels, so when we needed a hotel on a family trip in the middle of the night we took whatever we could find so we could sleep.....We called and they had a room at 2am.....what a treat! Nice comfortable hotel, looks brand new inside.....Free breakfast in the morning had many options! The rooms had a lot of space and amenities.....I am VERY picky about my hotels and I would DEFINITELY stay here again! Everylone is super friendly
We had an absolutely excellent stay with wonderful staff and we were able to get assistance even though we didn't roll in until about midnight. Will definitely be staying here again if we ever go trough Montana again!
Conveniently located near downtown and interstate and lots of restaurants. Manager provided an upgrade without hesitation because room was not ready yet. Room was quiet, comfortable, and spacious. I would recommend.
Standard Holiday Inn Express with clean rooms and standard brand breakfast. The staff was extremely friendly. This hotel is quiet. Never heard doors slamming or talking in the hallway. The only problem was the hot tub never was hot until after three days of complaining. The pool was cold also. Disappointing every night. I was behind Marissa U (previous one star rating) at check-in. I was surprised there was no management on site to handle the issue even though there was a name on the manager on-duty tag. Kudos to Marissa for being a polite while seeking a resolution to her problem.
We stayed at this Holiday Inn Express two years ago and were glad to have the opportunity to visit again. It was just as great as the first time. The front desk staff, housekeepers, maintenance, and breakfast staff were all exemplary and made us feel welcome. The room and bed were very clean and comfortable. We particularly like the location of this Holiday Inn Express since it's near restaurants, and especially the walking path--very important to me.
Did a major road trip over three weeks, lots of hotels. The Holiday Inn Express in Butte, MT was a highlight of the entire trip. Great location, quiet, well-appointed room, employees super-friendly/helpful. Would give them excellent-plus if we could.
I would give this hotel zero stars if that was possible in a review. We arrived with a party of six people, asked for a suite with a pull out couch and were informed that they did have that room available. We checked in, changed into our swimsuits and took our children to the pool. After swimming, we returned to the room and started to get ready for bed. Imagine our surprise when we discovered that the couch did not pull out into a bed as had been represented. I spoke to the front desk, who indicated that their was nothing they could do as they were sold out. No solutions were offered, no extra bedding was offered. I contacted another hotel and found a room with adequate beds and informed the front desk at Holiday Inn Express that we would be leaving due to the situation and I expected a refund. I was informed that I would have to contact management for a refund since we had inhabited the room for 2 hours. Upon contacting management, I have been informed that they are refusing to refund any portion of the $200 room charge because they believe we should have thoroughly inspected the room, including pulling out the couch upon immediate arrival to confirm that the room had all of the beds represented at check in. This is a ridiculous stance to take and I highly recommend avoiding this hotel at all costs. It should be a nice hotel, but it is ruined by poor management.
Today, Shanna, Bryanna, and Nathan greeted Dad and me at the front desk. All three were eager, helpful, efficient, well-spoken, and amazing. Best front desk experience I've ever had. The hotel has that new car smell. It is very clean. Great location, welcoming people, and free cookies. Love it!
Safe, clean, welcoming, good breakfast. The staff was very friendly and made me feel like a valued guest. Highly recommend. Holiday Inn Express has been our choice most recently because of the consistency of the rooms. You can expect good quality and a comfortable, clean room.
We stopped over night on our way through town- we had the two queen suite. Perfect size for my family of 5. Hotel seems newer, very clean and comfortable beds. Breakfast was your typical breakfast spread.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Located within a mile (2 km) of Butte Civic Center, Holiday Inn Express Hotel & Suites Butte is within 3 miles (5 km) of Mai Wah Museum. This 84-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. Also near this Butte hotel are Arts Chateau and Montana Tech of the University of Montana.
Start your day off right with a free hot/cold buffet breakfast.
All 84 air-conditioned rooms feature refrigerators, coffee makers, and free local calls. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include ironing boards and desks.
At Holiday Inn Express Hotel & Suites Butte, guests enjoy features like an indoor pool, a fitness center, and a spa tub. There's free parking if you drive. Friendly staff can provide tour or ticket assistance, and also offer advice about sightseeing. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
94% of guests recommend this hotelTotal of 288 reviews