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Quality Inn

2.5 out of 5.0

Recent guest reviews

I have stayed here twice and am already planning my return for 2020 as they are superb, professional and courteous in their dealings with customers. Nothing is too much trouble, always ready with a smile and keen to chat and hear about your day. Rooms were fine, food was very enjoyable but the staff were the best advert ever!!!

Room was comfortable and clean. Bed was nice. Bathroom could have been a bit better, it looked dingy. The staff was friendly and helpful. The cost was in line with what I expected. I would stay there again.

Close to Hillview and clean overall Good price But beds a little old. Breakfast buffet was lagging behind demand (no eggs or pancakes etc - eventually refilled as we were leaving) Overall good if you are going to Hillview Manor

This hotel was clean and worked out fine for our last minute trip to hike at MCConnell’s Mill State Park. Breakfast as expected from past stays at Quality Inn. All staff friendly. We would stay here again.

My stay this last week has been perfect. The front desk staff were very kind and recommended some very nice restaurants to me. After work, I explored Downtown New Castle, and went to a couple parks close by. It's a nice area. My room at the hotel was clean and came with everything I needed. The housekeepers were very friendly and did a great job. I am going to be coming back next month and I would recommend anyone considering this hotel to try it out. The manager Krissy was very helpful and treated her employees in very nice manner.

front desk staff was amazing. room was nice and clean. newly renovated hotel. breakfast was amazing! and a lot selections. will definite stay again this hotel. suites was larger. room service was great. easy location.

I stayed one night and I will never go back.There was long dark hair all over my he room it was in the bed. All over the sheets. I had to ask for clean sheets and cleaning supplies so I could clean the room my self. The front desk was very nice about it all but they need to check after the house keepers because they are.not doing there job

I've been staying at this hotel off and on for nearly a year +. staff is always friendly rooms are always clean and has decent tractor trailer parking and a grocery store right next door when I'm in the area I never stay anywhere else

The staff were amazing, they were friendly, responsible and attentive. We were there for a four nights stay because of dog show. We were able to change from a second floor room to a ground floor room that made a big difference given our stay with our puppy. The staff ensured the room change transition seamlessly. Also, the buffet breakfast was detail and staff were enthusiastic. They did their best to accommodate customers, they rotate the breakfast content like scrambled eggs, omelettes, sausages, bacons alternatively. The hotel even offered dinner once a week on a weekday night which unfortunately we missed. We felt the hotel staff really trying to make a difference for customers to ensure we were comfortable, taken care of and enjoy our stay. The hotel area and room were kept very clean, well maintained. The location is very convenient. I would highly recommend this hotel to everyone!

I was visiting the area for an overnight stay and had booked at this location since others I was hanging out with did as well. The location is easy to find, is very clean, and the staff is also very friendly. The location was going through some renovations when I stayed there in the middle of May, but it was not an inconvenience at all. My room met my expectations and was quiet and dark. I have no complaints or issues with this location and would surely stay again if I was in the area. The breakfast rivaled one of the larger (and more expensive) chains I normally stay at.

1740 New Butler Rd New Castle PA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Located within 2 miles (3 km) of Cascade Park, Quality Inn places you within a few miles (5 km) of Scottish Rite Cathedral. This 79-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM.


A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include a refrigerator, a microwave, and a coffee maker.

Property features

Guests of Quality Inn enjoy a sauna, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

55.0% of guests recommend this hotel

Total of 79 reviews

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.