Room door closer was too strong and fast. It is dangerous and will cause serious injury to children or elderly people if not adjusted. I reported this to the front desk so they could attend. Room 102.
Great one night stay. Clean and much nicer than others in chain. Staff exceedingly accommodating. Accidentally left invisilign braces and staff called to let us know. Room was actually cool...a real problem with other hotels cutting cost today..many stetting thermostats to read cooler than actual ...
All was good except we were charged a resort fee to use kids zone, water park, and pool bar. Only the water park was open during our stay for limited hours. We only had 1 chair on our balcony and there was a screw sticking up on balcony that we almost cut our foot on.
Although the resort was nice and clean for the most part, we found out once we got there that some of the restaurants on the property were not open the days we were staying there. A resort should expect occupants 7 days a week and accommodate guests on all 7 days, regardless of when they are.
The hotel overall was very, very nice. We didn't have any complaints except for the vending machines for drinks which were both out and non-working at 11 pm when we arrived. There was no where to get drinks for the night. However, the clerk at the desk gave us two water bottles so that helped. Otherwise, ...
This place is decent for the cheap price. Don't have your expectations to high. The desk attendant was a very pleasant lady. My only gripes: The doors on the rooms pretty obviously show their age, and definitely appear worse for the wear. Also, requested a late checkout (1pm). The evening desk attendant ...
Visiting son who lives nearby so location was great. Emily at check in was wonderful as was ease of check in. Beds were very comfy and breakfast was very good with a variety of items to choose. A nice extra was fresh fruit and cookies in the afternoon. Would highly recommend and definitely stay here ...
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We were delighted to enter Casa del Sol at night to find everything lite up with lights in the yard, ie the trees, porches, and around the pool. It was a delightful place with a 'tex-mex' artistic feel to it. The room itself was separate and to our surprise contained a small kitchen which was stocked daily with yogurt, granola, milk, coffee and juices. We utilized the kitchen all week for breakfast. Every day when we came home, there were fresh pastries and lots of fresh fruit. Having a kitchen was helpful. The room was immaculate, we enjoyed the hot tub nearly every night as it was January. We will definitely be back!
The hotel overall was very, very nice. We didn't have any complaints except for the vending machines for drinks which were both out and non-working at 11 pm when we arrived. There was no where to get drinks for the night. However, the clerk at the desk gave us two water bottles so that helped. Otherwise, the room was great, the bathroom was huge and we enjoyed the stay very much.
The room was exactly what we needed for the night.
The breakfast was very lacking! Eggs like rubber! Thank goodness there was a waffle maker there, it's really hard to mess that up!