4/10 Poor
Alexandra
Dec 30, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Property is not maintained or cared for past the lobby. Rooms are gross, we had 2 rooms in our party equally dirty, dinged and disgusting. Sheets are old, discolored and tattered. Its clear supplies are low. When asking for a hairdryer(missing from our room), toilet paper or towel they were all taken from other rooms, not the supply closet. Floors in the bathroom on the first day made my MILs fresh socks turn black when walking around from the dirt. Also had an unpleasant checkin with Cecilia who before even asking our name or checking room status made the comment that “checkin is at 3pm. We arrived at 2:03pm. Over the course of 5 days witnessed aggressive interactions with other guests. Staff should naturally have hospitality and serving others at heart. Advice, book somewhere else.
Alexandra
Stayed 4 nights in Dec 2025