The hotel is not organized, the yacht club pool rules changed several times Under staffed, leads to long waits for everything I bought a daybed, service was horrible. Confusion…. I bought a boat tour, the driver was vaping. Did not take into consideration the audience of 83 year old to young kids in speed
I really want to like the property, but it is nothing but a better maintained apartment complex. The amenities are very limited and everything is fully booked when we got there. Definitely not worth the money!
The best place !!! Wonderful service and nice people
The hotel, resort and its staff are extremely professional and courteous. My family and I had a great weekend and will definitely be back.
This was our 2nd time at Horseshoe Bay Resort. Both times we had a great stay! Mainly we stayed at the main tower area (pool, mini golf, tennis courts). The staff was always friendly and polite! The pool was the main attraction for the kids so we stayed there most of the time; just wish there were more options for snacks by the pool side; for instance: no ice cream or chips... we had to go to the mini-market inside where they offered it... I think ice cream should be a perfect thing to offer by the pool during a hot Texas day... :) The smores in the evening are always a nice plus too!! Kids (and grown-ups!!) love it!!
Typical resort, neat and clean, pleasant. Room comfortable (but the view was on the roof of the reception / common area).
The room shower hot water was not good and still not made good after notifying staff
Extremely considerate to us and our 2 puppies!! Wonderful view and delicious food delivered by room service.
Had a great time. The rooms were very comfortable . Loved the yacht club bar and vegan pizza . Bartender was very friendly and helpful . The pools were beautiful & food was great. The fine dinning at the yacht Club wasn’t to good . Our steak & Broccoli was burnt . Will never go back there but will be back at Horse Shoe Bay. We got a couples massage and the spa was just beautiful but we both thought the massage was lacking. The massage therapist did not put a lot into their massages I guess because they got a tip up front.
Lake LBJ is within a 5-minute walk of Horseshoe Bay Resort while other popular sites like Slick Rock Golf Course are within a couple of miles (3 km). This 400-room, 4-star hotel has 3 outdoor pools along with a golf course and a marina.
Enjoy dining at The Yacht Club, one of 4 onsite restaurants. Get a pick-me-up at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 7:00 AM to 10:00 AM.
55-inch flat-screen TVs come with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are also standard. Housekeeping is available on request.
Horseshoe Bay Resort features a golf course, a marina, and a full-service spa. Valet parking is available for USD 25 per night. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Other amenities at this spa hotel include 3 outdoor pools, a water park, and a children's pool.
The hotel is not organized, the yacht club pool rules changed several times Under staffed, leads to long waits for everything I bought a daybed, service was horrible. Confusion…. I bought a boat tour, the driver was vaping. Did not take into consideration the audience of 83 year old to young kids in speed
I really want to like the property, but it is nothing but a better maintained apartment complex. The amenities are very limited and everything is fully booked when we got there. Definitely not worth the money!
Hello Yunfeng, We're sorry that your stay with us was not an exemplary experience. It's stated on our website and in the FAQ's that we recommend booking activities in advance of your stay and not wait until your arrival date as they do fill up quickly. We hope that you will give us another opportunity and visit us again soon. Please reach out directly to the resort if you have any questions at all or need to book activities for your stay.
Thank you for your feedback, we appreciate it.
Thank you for your feedback! So glad you had a great experience.
The best place !!! Wonderful service and nice people
Thank you for your feedback! We really appreciate it.
The hotel, resort and its staff are extremely professional and courteous. My family and I had a great weekend and will definitely be back.
This was our 2nd time at Horseshoe Bay Resort. Both times we had a great stay! Mainly we stayed at the main tower area (pool, mini golf, tennis courts). The staff was always friendly and polite! The pool was the main attraction for the kids so we stayed there most of the time; just wish there were more options for snacks by the pool side; for instance: no ice cream or chips... we had to go to the mini-market inside where they offered it... I think ice cream should be a perfect thing to offer by the pool during a hot Texas day... :) The smores in the evening are always a nice plus too!! Kids (and grown-ups!!) love it!!
Thank you for your perfect 5 star review and thank you for your feedback! We appreciate your business. The Marina ship store does offer ice cream for your next visit and we appreciate your return trips! Thank you for being a great customer. See you soon. Bryan W.
Typical resort, neat and clean, pleasant. Room comfortable (but the view was on the roof of the reception / common area).
The room shower hot water was not good and still not made good after notifying staff
Thank you for taking the time to provide your feedback. We apologize that the lack of hot water was not taken care of. This is not the norm as we strive to provide above and beyond service for our guests. We appreciate your business and we hope to earn it again in the future.
Extremely considerate to us and our 2 puppies!! Wonderful view and delicious food delivered by room service.
Thank you for the positive review! We are very glad to hear you enjoyed your stay and that your puppies were accommodated as well! We hope to see you back at Horseshoe Bay Resort soon.
Thank you for your feedback. We will pass along your comments to our management team. We hope you will give us another chance.