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Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

2.5 star property
Hotel in Tonawanda with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

Free daily self-serve breakfast
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board
Fitness facility
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2400 Niagara Falls Boulevard, Tonawanda, NY, 14150
  • Place, Ellicott Island Bark Park
    ‪18 min walk‬
  • Place, Deerwood Golf Course
    ‪4 min drive‬
  • Place, University At Buffalo - North Campus
    ‪6 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds

8.8 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

Room amenity

Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tonawanda

Located in Parkview, Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG is within a few miles (5 km) of sights such as Boulevard Place and University At Buffalo - North Campus. This 83-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Ellicott Island Bark Park - 18 min walk - 1.0 mile
  • Deerwood Golf Course - 4 min drive - 1.6 miles
  • University At Buffalo - North Campus - 6 min drive - 2.9 miles
  • KeyBank Center - 23 min drive - 18.9 miles
  • Highmark Stadium - 28 min drive - 25.2 miles

Getting around

  • University Station - 14 min drive
  • Buffalo-Depew Station - 19 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 21 min drive

Restaurants

  • ‪My Tomato Pie - ‬3 min drive
  • ‪Anderson's Frozen Custard - ‬3 min walk
  • ‪White Rabbit Dessert Experience - ‬2 min drive
  • ‪Dunkin' - ‬12 min walk
  • ‪Arby's - ‬2 min drive

About this property

Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

Hotel in Tonawanda with free breakfast and a 24-hour fitness center
Guests of Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG enjoy a 24-hour gym, free WiFi in public areas, and a business center. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include coffee/tea in a common area, a meeting room, and laundry facilities.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. IPod docks, refrigerators, and microwaves are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

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Dec 23 - Dec 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Tonawanda Buffalo Area Hotel
Holiday Inn Express Buffalo Area Hotel
Holiday Inn Express Tonawanda Buffalo Area
Holiday Inn Express Buffalo Area
Inn Express Buffalo Area
Holiday Inn Express Suites Tonawanda Buffalo Area
Holiday Inn Express Suites Tonawanda Buffalo Area by IHG
Holiday Inn Express Suites Tonawanda Buffalo Area an IHG Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG?

Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG on Dec 16, 2025 start from $91.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG?

This hotel is situated in Parkview, close to Boulevard Place, Northtown Center at Amherst, and Buffalo Zoo. You'll also find Riviera Theatre and Performing Arts Center and University At Buffalo Center for the Arts within a short drive.

Will I be able to park at Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG include a casino on the premises?

No, Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG a good place to stay for couples?

Couples will appreciate amenities like a 24-hour fitness facility, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG serves free self-serve breakfast each morning from its snack bar.

Does Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG though service animals are welcome.

Does Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG?

The closest major airport to Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG is Buffalo Niagara Intl. Airport (BUF), which is 12.6 mi away (24 minutes by car). Another top airport is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is located 9.7 mi away (21-minute drive).

Can I book a room with a balcony at Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG.

Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 391 out of 632 reviews
Rating 8 - Good. 134 out of 632 reviews
Rating 6 - Okay. 59 out of 632 reviews
Rating 4 - Poor. 26 out of 632 reviews
Rating 2 - Terrible. 22 out of 632 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yuriy, Elmsford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying there
Stayed 1 night in Aug 2025

10/10 Excellent

Xiaozhou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

armando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niagara

It was great overall, location was good, easy to go everywhere and easy parking.
Stayed 1 night in Aug 2025

6/10 Okay

Santiago

Limited service
Stayed 1 night in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel room

Very nice accommodations, the front desk people were very personable. Bed were very soft, and breakfast was very nourishing. Enjoyed the stay
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Basya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Rachel

Stayed 3 nights in Aug 2025

8/10 Good

Kerry

Stayed 1 night in Aug 2025

8/10 Good

Dianne

Liked: Staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Aug 2025

4/10 Poor

Maxim, Chicago

Stayed 3 nights in Aug 2025

4/10 Poor

Andrea

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The breakfast was decent , bed were comfy and hotel staff was beyond kind . However the cleaning people need to be taught how to clean. First room had hair everywhere and bathroom floor was dirty, second room had food crumbs on the bed and mold in the shower, third room also was dirty . Food in corners and on sides on furniture. One of the mattresses had a giant stain on the side and the protector was ripped off of it. Would not recommend staying here . I'm highly disappointed.
Stayed 2 nights in Aug 2025

8/10 Good

George

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Would recommend for family just needs some TLC

Staff were very friendly!. We stayed for a 3-day family trip. Location is also very convenient. Breakfast had a good selection. Beds were average comfortable, pillows and mattresses were slightly worn out. The automatic blinds remote wouldn’t work. The pool was the best fun for the kids, however the cleanliness of the pool area floor and common area was below average. The floor in our rooms bathroom could use a scrubbing. Other than that we would definitely stay again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Bhanu prasad reddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Teresa, RIDLEY PARK

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool water was cold. Employee were nice.
Stayed 2 nights in Aug 2025

2/10 Terrible

Acacia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting sanitary conditions

If I could give this review zero stars I would. I went back home to Tonawanda for a funeral and had to book in a hurry. This location had great reviews and seemed close to all of my family. After getting in late the first night I went to bed, tossed an turned all night and pulled the sheets off the uncomfortable bed. To my surprise when I woke they had covered two dried spots of someone's URINE with new sheets and should have thrown away the mattress entirely but decided to make me sleep in it which I would not have known had I not pulled the sheets off. The shower curtain was disgusting, yellow at the bottom and covered in what seemed to be blood or bugars. After giving them three hours to get me a new room they didnt and I had to wait for two more hours where I was almost late to the celebration prior to putting me in a new room. Zero offer to waive fees or rectify the situation so this must happen often. The room they moved me to also had dead roaches. I slept in my clothes and high recommend you run far far away from this location.
Dried urine in my bed hidden by sheets
More dry urine hidden by sheets
Yellow shower curtain with someone’s blood on it
New room had roaches
Stayed 3 nights in Aug 2025

10/10 Excellent

Jae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Litza Ines

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service and very clean place
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gre

Holiday Inn Express is always our choice to stay. Always clean, comfortable, and wonderful service from front desk.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shaheen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, friendly and convenient
Stayed 3 nights in Aug 2025

8/10 Good

Brandon

Business traveler
Liked: Cleanliness
Yes
Stayed 2 nights in Jul 2025

8/10 Good

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was friendly and very accommodating,
Stayed 3 nights in Jul 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was a breeze. Tony was very welcoming. He had a great sense of humor. The bed was very comfortable. Bathroom was large, nice shower and amenities. Hot Breakfast was a bonus, delicious and plentiful.
Stayed 1 night in Aug 2025

8/10 Good

Kania

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and great staff.
Stayed 1 night in Jun 2025