Very nice and friendly staff, clean room, outdated and non functional furniture.
I had to plug in 3 lamps before I could use them..there was some sort of syrup on the table and remote control
The staff checking us in was very friendly. The hallways had wallpaper peeling very dirty. The room was very poor contition. No blankets very old furniture . I won't recommend this propery .
The hotel is very decent for the price.
Ideal location
The staff at this hotel is wonderful, very helpful and kind. The hotel itself is….fine. Good location, kind of run down but comfortable beds, good bar, and good bones. They are renovating so I imagine it will be fantastic soon, particularly if they keep the staff.
This hotel was dirty as soon as I walked in. My family and I were so tired that we just wanted to rest. We booked this hotel because of the amenities that were advertised such as a pool and a sauna but they were not operating. The room was so dirty. I can’t even begin to explain. We didn’t take a shower there because the shower clearly had mold. The A/C was antiquated and loud so we couldn’t rest, plus they left a dirty cleaning towel in the room. We needed to ask for towels and toilet paper at the reception. In short, my family and I were anxious to leave that place and never return.
Slow service, staff weren’t really much of a help, the hospitality wasn’t overall great
I put in a complaint due to I found mouse traps In the room all over and blood in the room I was suppose to get A full Refund as I traveled With my young kids and still didn’t get it back my kids were Terrified of That place when they seen the conditions of the room.
The place was clean and had friendly service. However, the place was old and needed much renovation. The elevator weren't working nor the AC. We asked to the AC to be fixed and nothing was done... night te was miggy. When we walk in the tub had water hafl way, we had to clean ourselves.
Everything.. from cracked doors and blood in the bathrooms and holes in the walls to broke down elevators and nothing at all open.. to charging my one night stay twice without a call back from the Hotel to make it right while I have called 3 times in the last 2 days trying to be patient.. not anymore.. place is a hell hole!! Stay away..
This property is worn out. Our air conditioner made noises all night and finally stopped working.
The only positive that stood out in regards to the property was the location. You are able to walk to many attractions and most of the nightlife. With that said, the location alone is not enough to bring me back to this hotel. In fact, we checked out early due to the terrible conditions of the hotel. The cleanliness is horrendous. Our sheets were stained, we had dirty towels, bugs in the room, wall paper and paint falling off the walls, and trash littered the halls. I typically can make an room accommodations work because when I travel I’m rarely in the room, but these conditions were simply too terrible.
Stay away . Room was dirty , no clean towels . Worst place I’ve been to
This hotel clearly was high end at some point, there’s a whole ballroom and the lobby is pretty nice. Either due to Covid or something else, it’s clear that only a small part of this hotel is in use. The stairwells are filthy and creepy (mouse traps, cigarette butts, soda cans) and there were French fries ground into the carpet when you enter from the parking garage. Overall I thought our room was clean, our linens at least smelled fresh, but in the morning I noticed someone had stuck a condom to one of the picture frames in our room. If you can lean into the creepy vibe it’s not so bad? Staff were super friendly.
None...poor service..never comeback
The property is very unsafe we were given a room where we had to take an elevator around the corner to exit the room and the floor was impossible to find.
Staff was friendly. Hotel was dirty and run down
Located in Downtown Buffalo within a 5-minute walk of Main Place Mall, Ramada by Wyndham Buffalo Downtown is within a 15-minute stroll of Buffalo City Hall. This 486-room, 3-star hotel has free in-room WiFi along with a gym and a conference center.
Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 11:00 AM.
Guests can expect free WiFi and TVs with cable channels. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and desks.
Guests of Ramada by Wyndham Buffalo Downtown enjoy a gym, free WiFi in public areas, and a conference center. Self parking is offered for USD 10 per night. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include a business center, a microwave in a common area, and a computer station.
Very nice and friendly staff, clean room, outdated and non functional furniture.
I had to plug in 3 lamps before I could use them..there was some sort of syrup on the table and remote control
Thank you for your review. Our apologies for the shortcomings in your room and hope to resolve this in the coming months.
The staff checking us in was very friendly. The hallways had wallpaper peeling very dirty. The room was very poor contition. No blankets very old furniture . I won't recommend this propery .
Thank you for your time to write this review and hope we can do better next time.
The hotel is very decent for the price.
Thank you for your time to write this review and we appreciate your business and hope to serve you again in the future.
Ideal location
Thanks for providing Us and travellers with a positive experience! Thank you for your business! .
The staff at this hotel is wonderful, very helpful and kind. The hotel itself is….fine. Good location, kind of run down but comfortable beds, good bar, and good bones. They are renovating so I imagine it will be fantastic soon, particularly if they keep the staff.
Thank you very much for your review and we will be sure to pass along the complements to the staff.
This hotel was dirty as soon as I walked in. My family and I were so tired that we just wanted to rest. We booked this hotel because of the amenities that were advertised such as a pool and a sauna but they were not operating. The room was so dirty. I can’t even begin to explain. We didn’t take a shower there because the shower clearly had mold. The A/C was antiquated and loud so we couldn’t rest, plus they left a dirty cleaning towel in the room. We needed to ask for towels and toilet paper at the reception. In short, my family and I were anxious to leave that place and never return.
Thank you for taking the time to write your review. Your experience was unacceptable and we sincerely apologize.
Slow service, staff weren’t really much of a help, the hospitality wasn’t overall great
Thank you for your review. We would like to apologize for the poor customer service experience you had. Your remarks have been noted and we appreciate you letting us know.
I put in a complaint due to I found mouse traps In the room all over and blood in the room I was suppose to get A full Refund as I traveled With my young kids and still didn’t get it back my kids were Terrified of That place when they seen the conditions of the room.
Thank you for your review. We would like to apologize for your poor experience and will address your concerns with the owners.
Dear Guest - thank you so much for your review and we look forward to serving you again in the future as we renovate.