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Recent guest reviews

I was on the first floor, the room was not sound proof, I could hear every noise in the hall.

The staff was very friendly, with a good sense of humour. Keep up the good work!

Great stay for the price. Close to airport with shuttle, even at 3:30 Friendly staff.

Great location. Nice restaurants nearby. Very quiet despite being next to the airport. Got a great night’s sleep!

The staff was super friendly and helpful.

Good value for the money!

Close to airport and shuttle

The staff was very nice and helpful. The price and location was good. The breakfast was good considering COVID limitations. The room was good with the exception of the bathroom. The bathroom needed renovation. The shower/tub had stains and chipping, paint on the walls and a terrible low toilet that was difficult to sit on. The bathroom was stuffy and it was too easy to flood the floor.

ery clean

Simple , clean , basics.

Comfortable rooms, friendly staff.

Location

The two staff members we encountered were very nice and helpful. The bed was very comfortable. The heater was great!

Genesee St Buffalo NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located 0.8 mi (1.3 km) from Diamond Hawk Golf Course, Best Western The Inn At Buffalo Airport is within a 10-minute drive of Eastern Hills Mall. This hotel has 78 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:30 AM to 9:30 AM. Order from room service to satisfy your hunger without leaving your room.


Rooms

Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and safes are other standard amenities.


Property features

Guests of Best Western The Inn At Buffalo Airport enjoy a gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include free newspapers, an ATM, and a TV in a common area.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Best Western The Inn At Buffalo Airport

Everyone (24) Couples (6) Family (10)
3
Everyone

I was on the first floor, the room was not sound proof, I could hear every noise in the hall.

By on Aug 15, 2022

Review comment responded on Aug 16, 2022

Hello Samantha, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

5
Everyone

The staff was very friendly, with a good sense of humour. Keep up the good work!

By on Dec 31, 2021

Review comment responded on Jan 1, 2022

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

5
Friends

Great stay for the price. Close to airport with shuttle, even at 3:30 Friendly staff.

By on Dec 31, 2021

Review comment responded on Dec 31, 2021

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

5
Everyone

Great location. Nice restaurants nearby. Very quiet despite being next to the airport. Got a great night’s sleep!

By on Dec 9, 2021

Review comment responded on Dec 10, 2021

Thank you so much for the incredible rating. We look forward to your next visit!

4
Everyone

By on Nov 28, 2021

Review comment responded on Feb 26, 2022

On behalf of our entire staff thank you for staying with us and for rating your stay.,

5
Family

The staff was super friendly and helpful.

By on Nov 15, 2021

Review comment responded on Nov 16, 2021

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

5
Family

Good value for the money!

By on Nov 14, 2021

Review comment responded on Nov 15, 2021

Thank you so much for the incredible rating. We look forward to your next visit!

4
Friends

Close to airport and shuttle

By on Nov 10, 2021

Review comment responded on Nov 10, 2021

Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our shuttle. I hope that we will impress you with exemplary service during future visits.

4
Family

The staff was very nice and helpful. The price and location was good. The breakfast was good considering COVID limitations. The room was good with the exception of the bathroom. The bathroom needed renovation. The shower/tub had stains and chipping, paint on the walls and a terrible low toilet that was difficult to sit on. The bathroom was stuffy and it was too easy to flood the floor.

By , from Shelton on Sep 30, 2021

Review comment responded on Sep 30, 2021

It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our staff and your insights regarding our location. We hope to see you again in the future. Thank you for your valuable business.

5
Partner Couples

ery clean

By on Sep 15, 2021

Review comment responded on Sep 16, 2021

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

Best Western The Inn At Buffalo Airport

4630 Genesee St, Buffalo, NY 14225
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