Skip to main content
Beginning of main content

Recent guest reviews

We were a group on a tour. The BW was a pleasant hotel to stay. It was in a very good location to the airport, eating places, stores. The hotel shuttle was giving a real workout picking up people from the airport, but was up for the challenge. You didn't have to wait long hours to be picked up from the airport.

The hotel was perfectly comfortable and clean and quiet. Nothing special, but we didn't need anything special. We were looking for a good nights rest before a long drive home.

Very nice staff, great breakfast choices, comfortable rooms.

Need updated rugs and have old plugsno usb charger ports

Thank you for a mostly positive experience. I received a phone call from the front desk to ask me if I would like my room serviced. I said “yes” and I would be leaving at 2:00. When I did, I spoke to the cleaning lady on the floor to inform her of my room number and that I was stepping out of the hotel. When I returned in the evening, my room had not been serviced. I called the front desk to let them know. Clean towels were brought up for me.

Handy to the Buffalo Airport, with courtesy van. Uber to the Niagara Falls. Within 10 miles to the Depew Amtrak station.

Small room with uncomfortable bed. Price is higher than it than it deserves.

Very comfortable hotel. Wallpaper in the room was very cute. Much better than I expected it to be, would stay there again.

Excellent. Coffee and juice 24/7. Hot breakfast. Clean environment nice personnel.

If you need a quick overnight at Buffalo Airport, this is fine. Best 24 hour shuttle service.

Great for layover or with comfortable bed. Room and bathroom was small and older

Convenient to shopping, airport, thruway. Outdated hotel but clean

fine hotel and staff. impressed with service staff

Everything was great - The bed and pillows were the best thing ever!!! I melted when I went to bed! The only suggested I would have would be to have biscuits and gravy for a breakfast item!!!!!!

This is an airport hotel, but it is close enough to the city to be used even if you are not flying - as was the case with us. The staff is friendly, the wifi works well, and the breakfast is fine.

Great location close to the Buffalo International Airport. Very clean & comfortable bed. Staff was very friendly & helpful even when we arrived at 1:30 a.m. from a very delayed flight in. The shuttle van picked us very quickly after our phone call to them from the baggage area. Breakfast had a lot of variety & tasted good. Shuttle van took us directly to the car rental storefront so we only had to transfer our luggage once. Thank you to Best Western The Inn at Buffalo Airport!

Genesee St Buffalo NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Best Western The Inn At Buffalo Airport places you within a 15-minute drive of popular attractions such as Walden Galleria Mall and Buffalo Museum of Science. This 78-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is served each morning from 6:30 AM to 9:30 AM. Savor a meal from the comfort of your room with room service.


Rooms

All of Best Western The Inn At Buffalo Airport's 78 air-conditioned rooms provide coffee makers, free local calls, and safes. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

Best Western The Inn At Buffalo Airport features a fitness center, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include coffee/tea in a common area, free newspapers, and a vending machine.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Guest reviews for Best Western The Inn At Buffalo Airport

Everyone (13) Business (3) Couples (3) Family (6) Other (1)
4
Friends

We were a group on a tour. The BW was a pleasant hotel to stay. It was in a very good location to the airport, eating places, stores. The hotel shuttle was giving a real workout picking up people from the airport, but was up for the challenge. You didn't have to wait long hours to be picked up from the airport.

By on Sep 28, 2019

Review comment responded on Sep 29, 2019

Know that your voice is of tremendous importance to us and we value your comments about our shuttle and location. We hope to see you again to deliver you with a 5 star experience.

4
Partner Couples Families

The hotel was perfectly comfortable and clean and quiet. Nothing special, but we didn't need anything special. We were looking for a good nights rest before a long drive home.

By on Aug 12, 2019

Review comment responded on Aug 12, 2019

We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

5
Everyone

By on Jul 3, 2019

Review comment responded on Jul 4, 2019

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

5
Everyone

By on Jul 3, 2019

Review comment responded on Jul 4, 2019

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

4
Friends

Very nice staff, great breakfast choices, comfortable rooms.

By on Jun 24, 2019

Review comment responded on Jun 27, 2019

Thank you for sharing your experience. We truly appreciate the insight regarding our staff and breakfast. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

3
Families Families

Need updated rugs and have old plugsno usb charger ports

By on Jun 22, 2019

Review comment responded on Jun 27, 2019

We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. Please do consider us again on your next visit to the area.

5
Everyone

By on Dec 28, 2018

Review comment responded on Dec 28, 2018

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4
Everyone

By on Nov 2, 2018

Review comment responded on Nov 9, 2018

It was our priviledge to earn your business and we hope to host you again on your next trip.

4
Everyone

Thank you for a mostly positive experience. I received a phone call from the front desk to ask me if I would like my room serviced. I said “yes” and I would be leaving at 2:00. When I did, I spoke to the cleaning lady on the floor to inform her of my room number and that I was stepping out of the hotel. When I returned in the evening, my room had not been serviced. I called the front desk to let them know. Clean towels were brought up for me.

By on Sep 9, 2018

Review comment responded on Sep 10, 2018

Thank you for your review and comments regarding our towels and front desk. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

5

just the ticket.

Everyone

Handy to the Buffalo Airport, with courtesy van. Uber to the Niagara Falls. Within 10 miles to the Depew Amtrak station.

By , from NV on May 25, 2018

Review comment responded on Jun 1, 2018

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

Best Western The Inn At Buffalo Airport

4630 Genesee St, Buffalo, NY 14225
url importing https://www.orbitz.com/Buffalo-Hotels-Best-Western-The-Inn-At-Buffalo-Airport.h15262-p2.Hotel-Reviews