Another wonderful stay for me and my family. The only thing I would change is later pool hours. The firecracker shrimp in your restaurant is amazing. Customer service is great, I especially want to thank Macario in the restaurant, he's awesome. Thanks again Holiday Inn! See ya again in a couple of weeks!
Our weekend stay was awesome! The entire staff was great. The older gentleman at the restaurant was so polite and helpful. Overall great customer service. Can't wait to go back!
I didn’t like that I asked for early check in and I was unable to come to check in
Very clean y courtesy ,comfort y quick service on time
Swift check-in and very courteous staff. Room was in excellent condition. Love it!
Staff super friendly and welcoming. Hotel was clean!
Walking distance to most attractions. Great value.
No issues great place to stay, great location between Disney land and knots berry farm
Easy check in and hotel was nicely decorated for the holiday. Room was spacious and clean. Enjoyed the coffee in room and by the elevators!
The room was neat and clean, very cosy and comfortable. The hotel is conveniently located with grocery stores around.
Convenient to place i want-freeway,attractions,restaurants
I wasn’t there for long, just went to sleep couple hrs but I was very happy with my room.
Medieval Times is a short stroll from Holiday Inn Buena Park and Conference Center, an IHG Hotel, and other popular attractions like Knott's Berry Farm are within a mile (2 km). This 3-star hotel welcomes guests with 249 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 11:00 AM.
All 249 air-conditioned rooms feature refrigerators, coffee makers, and free weekday newspapers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include phones, ironing boards, and desks. Housekeeping is available on request.
Guests of Holiday Inn Buena Park and Conference Center, an IHG Hotel have access to an outdoor pool, a fitness center, and a spa tub. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and free newspapers.
We appreciate the 5 star rating
Another wonderful stay for me and my family. The only thing I would change is later pool hours. The firecracker shrimp in your restaurant is amazing. Customer service is great, I especially want to thank Macario in the restaurant, he's awesome. Thanks again Holiday Inn! See ya again in a couple of weeks!
Thank you very much for your feedback i will forward this to my GM to make sure he treats Macario for his hard work.
Thank you for your feedback
Our weekend stay was awesome! The entire staff was great. The older gentleman at the restaurant was so polite and helpful. Overall great customer service. Can't wait to go back!
Thank you for your feedback. We will pass it along to management.
I didn’t like that I asked for early check in and I was unable to come to check in
I truly apologize that we did not have an early check in available, on days that we are sold out the night before its hard to do early check ins since all the rooms are occupied. Our normal check in time is normally at 3 but we do out best to get everyone is as soon as possible.
Thank you for taking the time to tell us about your experience at Holiday Inn BUENA PARK-NEAR KNOTT'S. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BUENA PARK-NEAR KNOTT'S. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Very clean y courtesy ,comfort y quick service on time
Thank you for rating your stay