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Promenade City Hotel

3.5 out of 5.0

Recent guest reviews

We stayed here 4 days in October, we had good weather for this time of year. The hotel is right in the center and you can walk everywhere. The staff are excellent and a credit to the hotel, nothing was a problem. The hotel was nice and clean and a great buffet breakfast. Would definitely recommend.

New rooms, partially without fresh air from outside. Elevator loud as windows open next to it. Breakfast low level without service...but not bad. Not more to say City centered-very good located. Employees friendly.

Lovely hotel located in the main shopping area, lots of attractions within walking distance. Room was very clean and tidy, lovely bathroom. No kettle in the room but one was provided on request very quickly Staff were very helpful and always friendly, check in was very quick. We were able to book a cocktail cruise at reception and staff gave excellent directions on how to get to the pick up point. Breakfast was great and although the breakfast room was on the small side we always managed to find a seat. The portable WiFi device provided in the room was an excellent help to us when out and about. I would definitely recommend this hotel for anyone wanting a central base in Budapest.

The Promenade hotel is an average hotel with no lobby where you can sit. The rooms are very small but clean. We wanted two single beds and were shocked to see how narrow they were, only about 90 cm wide.the breakfast was decent but the breakfast room was small and crowded. I had a hard time sleeping as the elevator was making loud noises. Wanted to change room but they did not have another room available with two twin beds. Also, if you like a very hard bed with a bottom sheet that is too small and keep slipping off the bed you will be fine here On the plus side was that the hotel was clean and In an excellent location in the heart of the great walking and shopping street. Personnel was very courteous and friendly

Unfortunately, I arrived at the hotel loaded, since the management of the hotel was not willing to come to me by accident. I ordered two rooms with option to cancellation trough During this period I lost my two parents who died. My sister asked to join the trip and I made another booking by booking another room through the iPhone. Later I realized that I accidentally clicked twice on the room time and actually the app did not respond correctly so we were invited to two rooms as well not notice that I was booking a room for three without cancellation. From here began tractate addresses and conversations with the hotel management, who did not agree to understand that it was a mistake and cancel the invitation without charge, all my requests did not help. Finally I had to cancel one of the first rooms and stay with two rooms of three and pay of course about $ 100 of my two rooms that I invited at the begging, and even when I wrote them that we come couples, it did not help and we got a room with a sofa bed that caused overcrowding in the room. The receptionist was tired from listening when we arrived. We arrived in the evening. The only one who still tried to listen was the receptionist Gregory, who was also bound, to note that all our complaints in the morning about the rooms like a broken handle in the bath or another mattress. The beds were not comfortable at all, Bad smell in the inter of the hotel, do not know from where it comes.

The hotel arranged for a Taxi to pick us up on arrival. The driver helped us transfer our luggage to the hotel since Promenade City Hotel is located in a Pedestrian Only zone. Juliana cheerfully greeted us and since we arrived early in the day, offered to store our luggage while we did some sightseeing. The hotel is ideally located on the Pest side of the Danube, great for dining and shopping. Our room was clean, modern and comfortable. Breakfast was in a small room, which was often crowded and felt cramped. Good hotel value, very friendly service and excellent location.

This hotel is right on Vaci promenade excellent position fantastic hotel close to all important places in Budapest. Breakfast one of the best we have ever had fantastic selection hot/ cold fruit drinks.

This is a very centrally located property so if location is what you are after, you won't be disappointed. The hotel itself is nice and functional, the rooms are small but have everything one can need including a small fridge. Breakfast is filling and has good variety. The staff is nice and ready to help. The hotel can arrange hotel transfer and concert tickets as well. The location is perfect and walking distance to many attractions, to the river and to plenty of restaurants as well as shopping. It is also very close to public transportation - to tram and to subway - making going a little farther also very easy. I would stay at this hotel again and would recommend it to others. One rhing that would make it better is a simple shower curtain. Right now the bathroom sports a nice modern clean design but without a curtain showering is a bit complex.

The best location at budapest, very pleasant and peaceful hotel, great for couples, nice breakfast buffet and verry good and helpful service at the desk. I recommend to upgrade the room to a street view (we did it for a 15€ per night and it was a very good decision)

Overall a great hotel. great service , good room, good breakfast and perfect location! Staff is friendly and helpful, you can buy tickets for transportation, spa center's and other activities at the reception. Breakfast room is a bit small, but the breakfast is very good. Room has a bath, a good bed and is big enough. We had a great stay!

Vaci Street 22 Budapest

Hotel highlights

  • Walking distance to Szechenyi Chain Bridge and St. Stephen's Basilica
  • Free WiFi in rooms and public areas
  • Concierge services
  • Laundry facilities

Promenade City Hotel places you in 05. Belváros - Lipótváros, within a leisurely stroll of popular sights such as Szechenyi Chain Bridge and St. Stephen's Basilica. This 45-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and dry cleaning/laundry services. It's in central Budapest and also a short walk from Rudas Baths and Hungarian National Museum.


Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.


All of Promenade City Hotel's 45 soundproofed rooms provide minibars, laptop-compatible safes, and phones. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Desks are also standard.

Property features

At Promenade City Hotel, guests have access to free WiFi in public areas and laundry facilities. Valet parking is HUF 5000 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for HUF 6500 per person one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage.

Room options

Standard Single Room (Walking Tour Included)

Twin 1 | Sleeps 1

Standard Double Room (with Extra Bed, Walking Tour Included)

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 880 reviews