The Usual Brussels

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for The Usual Brussels

Restaurant
Sustainable Executive King | Laptop workspace, blackout drapes, soundproofing, free WiFi
Exterior
Point of interest
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Boulevard Adolphe Max 107, Brussels, 1000
  • Place, Rue Neuve
    ‪1 min walk‬
  • Place, Place Charles Rogier
    ‪2 min walk‬
  • Place, Belgian Comic Strip Center
    ‪6 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Sustainable Accessible Double

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Sustainable Superior Double

9.4 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Sustainable Small Double

  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

Sustainable Standard Double

8.8 out of 10
Excellent
(5 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Sustainable Standard Twin

9.2 out of 10
Wonderful
(5 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Sustainable Superior Twin

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Sustainable Executive King

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

The Cosy

  • Sleeps 1

The Usual

  • Sleeps 2

The Twin

  • Sleeps 2

The Usual Plus

  • Sleeps 2

The Twin Plus

  • Sleeps 2

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About the neighborhood

Brussels

Located in Lower Town within a short walk of La Grand Place, The Usual Brussels is within a mile (2 km) of other popular sights such as Tour & Taxis. This 72-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Rue Neuve - 1 min walk - 0.1 miles
  • City 2 Shopping Mall - 1 min walk - 0.1 miles
  • Place Charles Rogier - 2 min walk - 0.1 miles
  • Belgian Comic Strip Center - 6 min walk - 0.3 miles
  • La Grand Place - 12 min walk - 0.7 miles

Getting around

  • Rogier Station - 3 min walk
  • Brussels-Congress Station - 7 min walk
  • Brussels Airport (BRU) - 27 min drive

Restaurants

  • ‪Five Guys - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Guapa - ‬3 min walk
  • ‪KFC - ‬2 min walk
  • ‪Hawaiian Poké Bowl - ‬2 min walk

About this property

The Usual Brussels

Guests of The Usual Brussels enjoy free WiFi in public areas, express check-in, and express check-out. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
Guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers. Weekly housekeeping is available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The U Bar

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Renovated entire property - April 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.
Property Registration Number 0720561233

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Maxhotel
Maxhotel Brussels
Maxhotel Hotel
Maxhotel Hotel Brussels
Maxhotel
The Usual Brussels Hotel
The Usual Brussels Brussels
The Usual Brussels Hotel Brussels

Frequently asked questions

Is free cancellation available at The Usual Brussels?

The Usual Brussels provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Usual Brussels?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at The Usual Brussels on Mar 29, 2026 start from $111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Usual Brussels?

This hotel is situated in Lower Town, just steps from Rue Neuve and City 2 Shopping Mall, and within a short walk of Belgian Comic Strip Center. You'll also find La Grand Place and Avenue Louise within a short drive.

Is there parking available at The Usual Brussels?

No, there isn't parking at this hotel.

Does The Usual Brussels include a casino on the premises?

No, The Usual Brussels doesn't have a casino.

Is there an indoor pool at The Usual Brussels?

No, there is no indoor pool at this hotel.

Is The Usual Brussels a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a bar and a restaurant.

Does The Usual Brussels have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Usual Brussels have a restaurant that serves breakfast?

No, The Usual Brussels doesn't have a restaurant that serves breakfast.

Does The Usual Brussels allow pets to stay for free?

No, pets aren't allowed at The Usual Brussels though service animals are welcome.

Does The Usual Brussels have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Usual Brussels?

The closest major airport to The Usual Brussels is Brussels Airport (BRU), which is 9.9 mi away (27 minutes by car). Another top airport is Antwerp (ANR-Antwerp Intl.), which is around 23.5 mi away.

Are there rooms with balconies that I can book at The Usual Brussels?

No, there aren't any guestrooms with balconies at The Usual Brussels.

The Usual Brussels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 75 out of 108 reviews
Rating 8 - Good. 23 out of 108 reviews
Rating 6 - Okay. 5 out of 108 reviews
Rating 4 - Poor. 1 out of 108 reviews
Rating 2 - Terrible. 4 out of 108 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Phoebe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, helpful staff, easy access and good amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

Ussama

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, close to central location. Pleasant staff.
Stayed 2 nights in Dec 2025

8/10 Good

Priyesha

Stayed 3 nights in Dec 2025

8/10 Good

Cormac

Stayed 1 night in Dec 2025

10/10 Excellent

Siobhan

The whole hotel was spotless and very eco-friendly. The staff were incredibly friendly and hospitable,
Stayed 3 nights in Dec 2025

2/10 Terrible

Megan

We didn't actual stay at the property. We had a medical issue and were unable to travel. We asked the property if they would consider a refund in full or part (and provided medical evidence of the reason), but to no avail. We understand that the booking was non-refundable, however, a show of good will due to the circumstances would have been appreciated.
Stayed 1 night in Dec 2025

10/10 Excellent

JERALD

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location. Safe and walkable to everywhere. Great customer service and the breakfast is wow Will stay here again and highly recommended.
Stayed 1 night in Oct 2025

8/10 Good

Matt

Stayed 1 night in Nov 2025

10/10 Excellent

Lourdes

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy, clean, and comfortable stay near Brussels city center I had a very pleasant stay at this hotel. The room was small but extremely cozy, clean, and well kept — a great balance between comfort and practicality. The décor felt warm and inviting, and although the space wasn’t large, it was thoughtfully designed. The bed was comfortable, but the only odd thing was that it had two single mattresses instead of one, so there was a slight dip toward the middle. It wasn’t a big problem, though — I still slept very well. The bathroom was modern and spotless, equipped with a good hair dryer and nice water pressure in the shower. The location is about 12–15 minutes’ walk from Brussels’ main tourist attractions, which made it easy to reach the city center while still being in a quiet and safe area. It’s perfect if you prefer staying slightly away from the busiest parts of town. The hotel is across from the Plaza Hotel, and while the area is safe, note that there are a few adult shops nearby — something to keep in mind for more conservative travelers. The hotel also has a nice cafeteria where you can enjoy breakfast or grab something to take away. The coffee and pastries were delicious, and it was convenient to have that option right on site. Overall, a cozy, clean, and comfortable place to stay — great value and a good choice if you want peace and convenience without being in the middle of all the crowds.
Stayed 2 nights in Oct 2025

8/10 Good

Samuel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and comfy, and the staff were very helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All perfect, very kind staff, nice breakfast. Very sustainable room equipment - tiles, floors, furniture, lamps etc. Bedroom and toilet are separate and quite small but beautiful designes
Stayed 2 nights in Oct 2025

10/10 Excellent

Glen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located….great hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

JERALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area. Walkable to everywhere. Highly recommended. Will stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel stay surprised me in a good way. It's not your typical hotel... hugely sustainable including the shuttlecock l-made lamps. The service was exceptional and the breakfast delicious.
Stayed 2 nights in Oct 2025

8/10 Good

Justin

Stayed 1 night in Oct 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and customer service!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
A really nice hotel, with clean modern rooms friendly staff and an excellent location. Breakfast buffet is also brilliant
Stayed 2 nights in Sep 2025

10/10 Excellent

Parminder

Stayed 2 nights in Sep 2025

10/10 Excellent

Nicola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room. Stayed in a twin. Excellent bathroom, had everyhing we needed. Quiet. Friendly and helpful staff. 10-15 min walk to Grand Place. Would definitely stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

Hang Liang

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Very God

Good stay
Stayed 1 night in Sep 2025

8/10 Good

Derk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. Some noise if next door guests used water. Very centric, but some outdated sexshops in the area gave it a bit of ‘close to a station’ vibe. But I also get the impression that those shops don’t influence the atmosphere anymore.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Experience

This hotel was perfect, fairly quiet street but close to shopping and center square. My son and I were made to feel comfortable and the staff was very attentive. Lastly, the rooms were so quiet and able to sleep at night. Definitely would recommend this hotel!
Stayed 2 nights in Aug 2025

4/10 Poor

Debora

Disliked: Cleanliness, room comfort
Room was way too small but major issue was that they would not clean it without charging for it. Spent 3 nights there. 1 night would have been okay but not more. Entrance and elevator very shabby, old carpet worn floor of elevator. They claim to be new and all remodeled but did not see it. Staff downstairs was friendly. Breakfast which is extra was decent. Area of hotel is a bit seedy. Would not recommend. Much better stays elsewhere.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was so comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Keith

Business traveler
Liked: Amenities
The Hotel is in a great location just at the edge of the city centre. Right near the shopping area and a few minutes walk to bars/restaurants. The rooms are clean and the staff are very friendly.
Stayed 1 night in Aug 2025