The Hotel

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Photo gallery for The Hotel

Exterior
Breakfast, lunch, dinner served; garden views
Sauna, steam room, body treatments, hot stone massages
Reception
Deluxe Panorama (lounge access) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
38 Boulevard de Waterloo, Brussels, 1000
  • Place, Avenue Louise
    ‪3 min walk‬
  • Place, Place du Grand Sablon
    ‪9 min walk‬
  • Place, Royal Palace of Brussels
    ‪11 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪15 min drive‬

Room options

Deluxe Panorama (lounge access)

8.8 out of 10
Excellent
(26 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Panorama Suite (lounge access)

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Double Room

9.2 out of 10
Wonderful
(88 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Vista Room

8.8 out of 10
Excellent
(39 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Panorama corner (lounge access)

8.6 out of 10
Excellent
(12 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Splendour Suite (lounge access)

  • City view
  • 1011 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Double Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Superior Vista Room

  • Sleeps 2

Deluxe Panorama Room

  • Sleeps 2

Deluxe Panorama Corner Room

  • Sleeps 2

Panorama Suite

  • Sleeps 2

Splendor Suite

  • Sleeps 2

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About the neighborhood

Brussels

Located in Upper Town, The Hotel is within a 5-minute walk of Egmont Palace and within 15 minutes of other popular attractions like Place du Petit Sablon. This 423-room, 5-star hotel welcomes guests with conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Avenue Louise - 3 min walk - 0.2 miles
  • Place du Grand Sablon - 9 min walk - 0.5 miles
  • Royal Museums of Fine Arts of Belgium - 9 min walk - 0.5 miles
  • Royal Palace of Brussels - 11 min walk - 0.6 miles
  • La Grand Place - 18 min walk - 0.9 miles

Getting around

  • Louise-Louiza Station - 2 min walk
  • Brussels-Chapel Station - 11 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪The Hotel Bar & Lounge - ‬1 min walk
  • ‪Schmet - ‬4 min walk
  • ‪La Fabrique en ville - ‬1 min walk
  • ‪Buddy Buddy - ‬2 min walk
  • ‪Panorama Lounge - ‬1 min walk

About this property

The Hotel

Renovated in 2025, The Hotel offers a full-service spa, a 24-hour gym, and free WiFi in public areas. Self parking is offered for EUR 35 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include meeting rooms, a conference center, and express check-in.
Smart TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Espresso makers, free newspapers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (EUR 35 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Iris

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference center (17,222 square feet of space)

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (217 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated guestrooms - July 2025
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet (varies based on length of stay)
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 70 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 32 for adults and EUR 32 for children
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

Frequently asked questions

Is a free cancellation option available at The Hotel?

The Hotel provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at The Hotel?

As of May 10, 2026, prices found for a 1-night stay for 2 adults at The Hotel on May 13, 2026 start from $193, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Hotel?

This hotel is situated in Upper Town within a short 17-minute walk of La Grand Place and also 3 minutes on foot from Avenue Louise. You'll also find European Union Parliament Building and Brussels Christmas Market within a short drive.

Is there parking available at The Hotel?

Yes, secured parking is offered for EUR 35 per day. An electric car charging station is also available for guests.

Is a spa located at The Hotel?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body treatments, and facials.

Does The Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as a sauna, a garden-view restaurant, and champagne service at this hotel.

Does The Hotel have a casino on the premises?

No, The Hotel doesn't have a casino.

Is there an indoor pool at The Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Hotel?

There are many amenities for couples at this hotel, including champagne service as well as a garden-view restaurant and proposal/romance packages.

Are there hot tubs at The Hotel?

No, but guests can enjoy a steam room at this hotel.

Does The Hotel have a restaurant that serves breakfast?

Yes, The Hotel serves a full breakfast for a surcharge each morning at The Iris.

Does The Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Hotel for a fee of EUR 30 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Hotel?

The closest major airport to The Hotel is Brussels Airport (BRU), which is 9.3 mi away (32 minutes by car). Another top airport is Antwerp (ANR-Antwerp Intl.), which is around 24.7 mi away.

Are there rooms with balconies at The Hotel?

No, you won't find guestrooms with balconies at The Hotel.

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 888 out of 1338 reviews
Rating 8 - Good. 302 out of 1338 reviews
Rating 6 - Okay. 77 out of 1338 reviews
Rating 4 - Poor. 38 out of 1338 reviews
Rating 2 - Terrible. 33 out of 1338 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Arne

Nice staff, The Lounge was great,
Stayed 1 night in Feb 2026

8/10 Good

Paolo

Stayed 4 nights in Jan 2026

8/10 Good

Abdulrahman

Stayed 3 nights in Jan 2026

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, amenities
Great decor and setting. Rooms are well fitted out. Gym with panoramic view is great, as is rooftop restaurant
Stayed 1 night in Jan 2026

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities
Clean, great sauna/spa, great food, great views!
Stayed 5 nights in Jan 2026

10/10 Excellent

Timo Petteri

Traveled with group
Liked: Cleanliness, staff & service, amenities
Well located hotel close to everywhere and with lovely views
Stayed 2 nights in Jan 2026

8/10 Good

Olga

Stayed 5 nights in Jan 2026

8/10 Good

Jussi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and very good brekkie
Stayed 2 nights in Jan 2026

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
good location, very helpful staff, courtesy tour of Brussels for guests and nice clean rooms that are a decent size.
Stayed 2 nights in Jan 2026

10/10 Excellent

Charmaine

Stayed 3 nights in Jan 2026

10/10 Excellent

valerie

Stayed 2 nights in Jan 2026

10/10 Excellent

Varvara, Sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was excellent — clean, comfortable, well-maintained, and thoughtfully equipped, with a great atmosphere and attentive service. The only small detail worth noting is that there was no hair balsam/conditioner provided. Other than that, the stay was truly perfect.
Stayed 1 night in Jan 2026

8/10 Good

Sara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My recent stay at the Brussels hotel was an absolute pleasure. From the moment I arrived, the staff was incredibly welcoming and helpful, making the check-in ck-in process smooth and quick.
Stayed 5 nights in Jan 2026

10/10 Excellent

Mosmi

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, clean room and friendly staff. Great city view from the room, conveniently located.
Stayed 2 nights in Dec 2025

10/10 Excellent

Wendy

Stayed 2 nights in Dec 2025

10/10 Excellent

Hajar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très satisfaite de ce séjour, l’hôtel est magnifique . Il est très bien situé avec une station de métro à 150 mètre et plusieurs bus . Il y a également énormément de boutiques pour faire du shopping . Il ya quelque restos dans le coin. La chambre est spacieuse et le lit confortable. La vue était magnifique . La salle de sport ouverte 24/24 est un vrai plus , et la vue est sublime ce qui motive à s’entraîner . Gros coup de cœur pour le spa ( hamam, sauna, spa, douche ) c’est grand , propre et les salles de relaxation sont très confortable et les vues dans chaque espace est sublime ! Le petit déjeuner est varié et très bon ( seul petit bémol la chaleur des plats cuisinés j’aurais aimé qu’il y ait un un micro-onde pour réchauffer les plats). Le personnel est adorable et à l’écouter, on a été très bien accueilli .
Stayed 2 nights in Jan 2026

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities
Excellent. Nice people ( staff) Very quiet Excellent breakfast Confortable room with a Nice view ( 13th floor)
Stayed 1 night in Jan 2026

10/10 Excellent

Takuya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was a bit of too much fragrance
Stayed 2 nights in Dec 2025

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities
Comforrsble beds, nice interior and style, good location, clean room, helpful staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Mac

Stayed 1 night in Dec 2025

6/10 Okay

Leonie Gaye

Traveled with group
Disliked: Cleanliness
Attention to detail cleaning rooms is sub standard. Not a particularly friendly establishment.

8/10 Good

Peter

Stayed 1 night in Dec 2025

8/10 Good

Claude

Stayed 2 nights in Dec 2025

10/10 Excellent

Colin

Stayed 4 nights in Dec 2025

8/10 Good

Si

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing bed, breakfast and dinner. Spa is breathtaking and has 2 sauna rooms facing the city. Soundproof could be better if you are sensitive to noise. But with the spa and nice staff I would go back again.
Stayed 1 night in Dec 2025