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Relais & Chateaux Hotel Heritage

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Photo gallery for Relais & Chateaux Hotel Heritage

Lobby sitting area
Creator video
Property entrance
Breakfast, lunch and dinner served
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Niklaas Desparsstraat 11, Bruges, 8000
  • Place, Bruges Christmas Market
    ‪2 min walk‬
  • Place, Bruges Market Square
    ‪2 min walk‬
  • Place, Bruges City Hall
    ‪4 min walk‬
  • Airport, Ostende (OST-Ostend-Bruges Intl.)
    ‪31 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Loft, Theatre view

Junior Suite Loft, Theatre view | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite Loft, Theatre view

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite loft, Belfry view

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite loft, Belfry view

  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Bruges

Located in Historical Center Bruges, Relais & Chateaux Hotel Heritage is next to popular attractions like Bruges City Theater and Friet Museum. This 27-room, 5-star hotel has a full-service spa along with free in-room WiFi and a gym.

What's nearby

  • Bruges Christmas Market - 2 min walk - 0.1 miles
  • Bruges Market Square - 2 min walk - 0.1 miles
  • Bruges Belfry - 3 min walk - 0.2 miles
  • Burg - 4 min walk - 0.3 miles
  • Bruges City Hall - 4 min walk - 0.3 miles

Getting around

  • Bruges Station - 20 min walk
  • Brussels Airport (BRU) - 82 min drive

Restaurants

  • ‪Bar des Amis - ‬1 min walk
  • ‪Grand Cafe Du Théâtre - ‬2 min walk
  • ‪Café Pick - ‬2 min walk
  • ‪Bakkerij Sint-Paulus Nv - ‬1 min walk
  • ‪Le Grand Café Belfort - ‬3 min walk

About this property

Relais & Chateaux Hotel Heritage

Guests staying at Relais & Chateaux Hotel Heritage enjoy access to a full-service spa, a gym, and a sauna. Valet parking is EUR 39 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 210 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and a meeting room.
Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. IPads, minibars, and espresso makers are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Relais & Chateaux.

Similar properties

Sauna, steam room, hot springs, massages
Grand Hotel Casselbergh Bruges
Historical Center Bruges
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
9.8 out of 10, Exceptional, 1,004 reviews
$146 nightly
The price is $174
May 18 - May 19
Total with taxes and fees
Grand Hotel Casselbergh Bruges

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 39 per day; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: EUR 38 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Le Mystique

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Bicycle rentals
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Health club
  • Library
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1569
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • iPad

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Rollaway/extra beds are available for EUR 75.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.20 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 38 per person
  • Airport shuttle fee: EUR 210 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 39 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 75.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.

Property is also known as

Relais & Chateaux Hotel Heritage

Relais & Chateaux Hotel Heritage Bruges

Relais Chateaux Heritage

Relais Chateaux Heritage Bruges

Relais & Chateaux Heritage Bruges

Relais & Chateaux Heritage

Relais & Chateaux Heritage

Relais & Chateaux Hotel Heritage Hotel

Relais & Chateaux Hotel Heritage Bruges

Relais & Chateaux Hotel Heritage Hotel Bruges

Frequently asked questions

Is free cancellation available at Relais & Chateaux Hotel Heritage?

Relais & Chateaux Hotel Heritage offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Relais & Chateaux Hotel Heritage?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Relais & Chateaux Hotel Heritage on May 17, 2026 start from $270, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Relais & Chateaux Hotel Heritage?

This hotel is situated in Historical Center Bruges, just steps from Bruges Market Square and Bruges Christmas Market. You'll also find Choco-Story Museum and Bruges Belfry less than a mile away.

Will I be able to park at Relais & Chateaux Hotel Heritage?

Yes, secured valet parking is offered for EUR 39 per day with in/out privileges. Though parking is limited parking, an electric car charging station and bicycle parking are also available.

Is there a spa available at Relais & Chateaux Hotel Heritage?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, Ayurvedic treatments, and couples treatments. The spa is not open daily but only on select days.

Are there luxury amenities available at Relais & Chateaux Hotel Heritage?

Yes, guests can indulge in luxuries such as a steam room, a restaurant, and champagne service at this hotel.

Does Relais & Chateaux Hotel Heritage have a casino on the premises?

No, Relais & Chateaux Hotel Heritage doesn't have a casino.

Is there an indoor pool at Relais & Chateaux Hotel Heritage?

No, there is no indoor pool at this hotel.

Is Relais & Chateaux Hotel Heritage good for couples?

This boutique hotel offers many amenities for couples, including champagne service as well as a restaurant and couples/private dining.

Does Relais & Chateaux Hotel Heritage have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Relais & Chateaux Hotel Heritage have a restaurant that serves breakfast?

Yes, Relais & Chateaux Hotel Heritage serves a full breakfast for a surcharge each morning at Le Mystique.

Does Relais & Chateaux Hotel Heritage allow pets to stay free of charge?

No, pets aren't allowed at Relais & Chateaux Hotel Heritage though service animals are welcome.

Does Relais & Chateaux Hotel Heritage have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Relais & Chateaux Hotel Heritage?

The closest major airport to Relais & Chateaux Hotel Heritage is Ostende (OST-Ostend-Bruges Intl.), which is 23.3 mi away (44 minutes by car).

Can I book a room with a balcony at Relais & Chateaux Hotel Heritage?

Yes, some guestrooms at this hotel offer either a furnished balcony and a terrace where guests can enjoy city views.

Relais & Chateaux Hotel Heritage Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 435 out of 535 reviews
Rating 8 - Good. 81 out of 535 reviews
Rating 6 - Okay. 13 out of 535 reviews
Rating 4 - Poor. 1 out of 535 reviews
Rating 2 - Terrible. 5 out of 535 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities
All, very well taken care of with all the small details of hospitality. Big shout out to Clair for making us welcome
Stayed 1 night in Feb 2026

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities
Excellent hotel in the center of the city. Staff was amazing! Highly recommended
Stayed 2 nights in Jan 2026

8/10 Good

Rahim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice hotel.
Stayed 4 nights in Jan 2026

10/10 Excellent

Merguerian, Seattle

Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great staff, nice amenities, room was a little tight for a deluxe room. Overall nice stay, comfortable bed, just the space could be a bit more open.
Stayed 2 nights in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities, room comfort
This is such a fabulous hotel… everything from the breakfast,, room, staff and bar, all fit for a king!
Stayed 3 nights in Aug 2025

10/10 Excellent

Betsy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were lovely. The staff helpful. The location perfect.
Stayed 3 nights in Aug 2025

8/10 Good

Jamie

Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and welcome together with great breakfast. Really good central location
Stayed 1 night in Jul 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about our stay was fantastic. From the champagne buffet breakfast to all the amenities available, this hotel is top notch.
Stayed 3 nights in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property in a fantastic location! The breakfast was sumptuous. The staff were very professional and gracious.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was fantastic. Only one day, but will be back again. Highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Theodore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel filled with history. Located close to the city center and all the attractions Bruges has to offer. The breakfast was spectacular. The most delicious waffle I’ve ever had. Highly recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Craig Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

larisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place , very accommodative staff, amazing breakfast .
Stayed 1 night in Feb 2025

6/10 Okay

Angela

Traveled with family
Liked: Staff & service
The hotel is a little dated but in a great area. The staff was fantastic and breakfast superb
Stayed 1 night in Dec 2024

10/10 Excellent

Hans

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Amenities
Lovely place Strongly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
It was a pleasant stay. The employees were very nice and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel Great staff Perfect location
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location, friendly front desk staff. Room was small and a bit dated. Bathroom door could not open fully as room so small. Very nice but In need of an upgrade.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dan

Stayed 1 night in Sep 2024

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