My daughter and I had a wonderful 2 days at the NICI. Our bedroom was beautiful , with soft and comfortable linen,  the shower was scary , it was slippy and felt like I was drowning . The hand held shower took a life on its own, and reared up and wet me and the bathroom .the shower gels were empty.
We went to the Spa and used the jacuzzi , when we turned it on the jets erupted like a volcano , the water pressure was too high. we laughed so much , it was like being on a rollacoaster.The dining area was beautiful , looking out at the pool , but we ordered a vegan diet but very little she could eat . the staff also did not know very much and half of the food on the menu was not available.  the staff were very nice . 
The management was poor . The invoice we received at the end of our visit was ridiculous . We were late for our spa treatment trying to sort it out  and missed 20 minutes  of out massage and facial.  A refund would be
a good jester.  The staff were really nice , trying to do their best.