The Cumberland Hotel - OCEANA COLLECTION

4.0 star property
On beach with outdoor pool, near Bournemouth Pier

Choose dates to view prices

Photo gallery for The Cumberland Hotel - OCEANA COLLECTION

Exterior
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Double Room, Balcony, Sea View | 1 bedroom, desk, iron/ironing board, free WiFi
Lobby
Double Room, Balcony, Sea View | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

View in a map
27 East Overcliff Drive, Bournemouth, England, BH1 3AF
  • Place, Bournemouth Beach
    ‪4 min walk‬
  • Place, Bournemouth International Centre
    ‪16 min walk‬
  • Place, Bournemouth Pier
    ‪16 min walk‬
  • Airport, Southampton (SOU)
    ‪48 min drive‬

Room options

Standard Double Room

7.2 out of 10
Good
(10 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • Sleeps 1

Compact Double Room

7.4 out of 10
Good
(3 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Crash Pad Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double or Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Family Room for 3

  • Sleeps 3

Standard Double Room

  • Sleeps 2

Standard King or Twin Room

  • Sleeps 2

Standard Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Suite with Sea View and Balcony

  • Sleeps 2

Compact Single Room

  • Sleeps 1

Superior Double Room with Ocean View and Balcony

  • Sleeps 2

Compact Double Room

  • Sleeps 2

Ocean Front Family Room of 3 with Balcony

  • Sleeps 3

Ocean Front Double Room with Balcony

  • Sleeps 2

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About the neighborhood

Bournemouth

Located in Bournemouth City Centre, The Cumberland Hotel - OCEANA COLLECTION is a leisurely stroll from popular sights such as Bournemouth Beach and Bournemouth Pier. This 4-star hotel has 108 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Bournemouth Beach - 4 min walk - 0.3 miles
  • Bournemouth Pavillion Theatre - 13 min walk - 0.7 miles
  • Oceanarium - 16 min walk - 0.9 miles
  • Bournemouth International Centre - 16 min walk - 0.9 miles
  • Bournemouth Pier - 16 min walk - 0.9 miles

Getting around

  • Bournemouth Station - 18 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 10 min drive

Restaurants

  • ‪The Anvil - ‬11 min walk
  • ‪El Murrino Beachside - ‬13 min walk
  • ‪Domino's Pizza - ‬12 min walk
  • ‪The Green House - ‬8 min walk
  • ‪Noodle Bar - ‬10 min walk

About this property

The Cumberland Hotel - OCEANA COLLECTION

On beach with outdoor pool, near Bournemouth Pier
The Cumberland Hotel - OCEANA COLLECTION features a full-service spa, an indoor pool, and an outdoor pool. Self parking is offered for GBP 12.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, a conference center, and a business center.
Plasma TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and desks are also available.
An indoor pool and an outdoor pool are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bar Ventana Grand Cafe
  • Mirabelle

Things to do

  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's dinnerware
  • High chair
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,970 square feet of space)

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1937
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 23 2026 to January 26 2026 (dates subject to change):
  • One of the swimming pools
  • Spa
The following facilities will be closed during January, February, March, April, December, and November:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for GBP 6.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
  • Self parking fee: GBP 12.00 per night
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cumberland Bournemouth
Cumberland Hotel Bournemouth
Cumberland Hotel OCEANA COLLECTION Bournemouth
Cumberland OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel
The Cumberland Hotel - OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel Bournemouth

Frequently asked questions

Are free cancellation options available at The Cumberland Hotel - OCEANA COLLECTION?

The Cumberland Hotel - OCEANA COLLECTION provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Cumberland Hotel - OCEANA COLLECTION?

As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at The Cumberland Hotel - OCEANA COLLECTION on Oct 26, 2025 start from $75.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Cumberland Hotel - OCEANA COLLECTION?

This hotel is situated in Bournemouth City Centre within a short 8-minute walk of Bournemouth Beach and also 15 minutes on foot from Bournemouth Pier. You'll also find Bournemouth Pavillion Theatre and Oceanarium less than a mile away.

Is there parking available at The Cumberland Hotel - OCEANA COLLECTION?

Yes, parking is offered for GBP 12.00 per night. Though parking is limited, electric car charging is also available.

Is there a spa available at The Cumberland Hotel - OCEANA COLLECTION?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body treatments, facials, and mani/pedis. Note that spa services and facilities will be unavailable from January 23 2026 until January 26 2026 (subject to change).

Does The Cumberland Hotel - OCEANA COLLECTION have a casino on the premises?

No, The Cumberland Hotel - OCEANA COLLECTION doesn't have a casino.

Is there an indoor pool at The Cumberland Hotel - OCEANA COLLECTION?

Yes, this hotel has an indoor pool along with an outdoor pool. Note though that pool facilities will be unavailable from January 23 2026 until January 26 2026 (subject to change).

What will couples enjoy most about a stay at The Cumberland Hotel - OCEANA COLLECTION?

This beachfront hotel offers many amenities for couples, including Champagne service as well as an outdoor pool and a poolside bar.

Does The Cumberland Hotel - OCEANA COLLECTION have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Cumberland Hotel - OCEANA COLLECTION have a restaurant that serves breakfast?

Yes, The Cumberland Hotel - OCEANA COLLECTION serves buffet breakfast for a surcharge each morning at Mirabelle.

Does The Cumberland Hotel - OCEANA COLLECTION allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Cumberland Hotel - OCEANA COLLECTION for a fee of GBP 20 per pet, per night. A deposit of GBP 50 per stay is collected.

Does The Cumberland Hotel - OCEANA COLLECTION have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Cumberland Hotel - OCEANA COLLECTION?

The closest major airport to The Cumberland Hotel - OCEANA COLLECTION is Bournemouth (BOH-Bournemouth Intl.), which is 6.2 mi away (10 minutes by car). Another top airport is Southampton (SOU), which is around 27.1 mi away.

Are there rooms with balconies at The Cumberland Hotel - OCEANA COLLECTION?

Yes, some guestrooms at The Cumberland Hotel - OCEANA COLLECTION offer a balcony and may feature ocean views.

Does The Cumberland Hotel - OCEANA COLLECTION host weddings?

If wedding bells are in your future, take advantage of the wedding venue at The Cumberland Hotel - OCEANA COLLECTION.

Reviews

The Cumberland Hotel - OCEANA COLLECTION Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 329 out of 1000 reviews
Rating 8 - Good. 358 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lesley

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Cumberland

I enjoyed every summer Bournemouth for sumer holiday. I usually stay in Cumberland Hotel. I enjoyed pools outside and inside pool + sauna company Hotel Sutcliffe for free. I really liked family and dog friendly Hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Amenities
Very relaxing overall.A bit taken back with the parking charges and the parking area very cramped
Stayed 7 nights in Jul 2025

10/10 Excellent

Arnie

Liked: Cleanliness, amenities, property conditions & facilities
Overall review says it all.
Stayed 8 nights in Jul 2025

10/10 Excellent

Sharon Page

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Took my mum for 5 nights, all the staff were welcoming and professional, amazing atmosphere, wonderful food, beautiful location
Stayed 5 nights in Jul 2025

6/10 Okay

Caroline

Liked: Cleanliness

Disappointing start

We arrived at 1450 to find our room not ready. This was not a problem as we were slightly early. I was advised it would be ready in ten minutes. We went to the bar and purchased two drinks We returned at 1520 to be told our room was still not ready. We hovered at reception hoping to get into our room. . A different room was offered to us , which was accepted as it was then five hours after leaving our home. It didn’t feel like a good start .If the cost of the drinks were reimbursed it would have gone some way to appease us
Stayed 2 nights in Jul 2025

8/10 Good

Roy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Old facade, but rooms have been refurbished to a good standard. The rest of the interior has retained some of its 1920's charm. Staff are helpful and hotel is well positioned with wonderful sea views. Beware that if you book through Expedia parking at the hotel is not free. I would in future book direct as the hotel will match the Expedia price and you can take advantage of the free parking which saves £12 a day.
Stayed 2 nights in Jul 2025

2/10 Terrible

Karen

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this hotel like the plague! Very old dated decor & furnishings throughout. Not a 4 star hotel - max 2.5. I booked a single room and ended up on the 4th floor, no air con. My friend on the 2nd floor had air con. I had paid more. I was brought a filthy, noisy, fan to use. The room stank of cigarette smoke and the carpets were rank. At breakfast there was no member of staff at the entrance (I appreciate this can happen) so I walked in. Five minutes later a waiter approached me with a payment machine and said 'how would you like to pay?' I had prepaid breakfast so this was incredibly rude. I should have been asked for my room number. Staff at the bar are very slow to serve guests but helpful once they do. There is an assumption at this hotel that guests will smash up the room and not pay for things. The manager actually said as much to me when I checked in. I would not recommend this hotel despite the sea location and pool.
Stayed 1 night in Jul 2025

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely big room lovely food and lovely swimming pool.
Stayed 7 nights in Jun 2025

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Lucinda

Liked: Cleanliness, amenities, property conditions & facilities
The pool is lovely, but the lack of parasols an issue. Pillows were very hard, so I slept badly. The room that I thought I’d chosen on the Expedia website was not the one that I got given. You advertise a sea view. Please be more honest. as I had a wall view- but at least the room was quiet!!
Stayed 1 night in Jun 2025

8/10 Good

Cheuk Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick and efficient check in

The check-in was quick and efficient and the lobby/lounges and bars all looked very good on arrival. The rooms were smaller than we expected and not much space, possibly removing either desk or table as we did not need both, rooms were clean and bed was comfortable. The staff were friendly and welcoming and even arranged a birthday greeting for one of our party, which was very thoughtful and was appreciated. Only thing we were disappointed with was the sofas in the lounge areas were very low and uncomfortable and all of the guests were struggling to get up out of them, other than that we had a very enjoyable stay
Stayed 2 nights in Jun 2025

2/10 Terrible

Ro

Stayed 1 night in Jun 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort

Excellent food, a few bits of renovation needed

Have stayed here quite a few times now and as usual the staff were efficient and the food in mirabelle restaurant excellent although a bit less choice at breakfast than previously- ie fresh fruit, yoghurt selection. Stair carpet needs replacing as very worn in places, covered by black tape and lounge furniture tatty although still comfortable. Would happily return though
Stayed 1 night in Jun 2025

8/10 Good

Rosemary

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Helen

Traveled with family
Liked: Staff & service, room comfort
Air conditioning is amazing beds very comfortable but had to check out on the 2nd night at 11pm due to the noise level from a function on & we were right above it! So really spoiled it, no rooms to change was offered! Not good when you have an autistic child with you and had to drive home which was a 3hour drive!
Stayed 2 nights in Jun 2025

10/10 Excellent

Joanne

Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

ken

Liked: Cleanliness, staff & service
Only one lift that takes a maximum of 3 people which is too small for the size of the property.
Stayed 2 nights in Jun 2025

8/10 Good

Johanara

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The rooms were very comfortable and clean but i feel the landings and the stairs could do with updating. Carpets look old and worn and carpets are not the most hygienic. The pools were cold and the areas around the changing rooms could have been cleaner. Also more lockers are needed in the sister hotel for users of Sauna and indoor swimming pool. Also was not too happy that we had to pay more for the car park particularly when the space is not guaranteed. I felt like once i found a parking spot i could not take my car out again as i would not have been able to get a parking space upon return. Overall we were happy with our stay it was a great location. The customer service was good. If they can improve on the issues mentioned above it would be great
Stayed 1 night in Jun 2025

2/10 Terrible

Sampath

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Not that great
Stayed 1 night in Jun 2025

10/10 Excellent

Dayle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025